The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: Email delays overnight
Service Restored

An errant spam rule installed installed on our IronPort appliances yesterday afternoon caused about 15,200 messages to be erroneously quarantined. No messages were lost, only delayed. The errant rule was corrected at 8:45 this morning, all messages except for about 120 were delivered by 9:30, and the remaining 120 were delivered by 11:15. Mail has been flowing normally since the rule was corrected.

Last updated on Jan 17, 2014 12:35 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!