The University of Texas at Austin

ITS Services Status


RESOLVED: Upstream ISP Problems
Service Restored

Upon contacting the ISP, they report the fiber was fixed sometime on Friday, January 24. This issue has been resolved.


One of the upstream ISPs from UT has reported a fiber cut between Austin and Houston around 3:55pm this afternoon. This cut is along one of the paths UT’s Internet traffic follows. Traffic has been re-routed through our backup connection until the fiber is repaired. There is currently no ETA to repair.

This should not affect campus Internet connectivity.


Last updated on Jan 31, 2014 5:55 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!