The University of Texas at Austin

ITS Services Status


RESOLVED: UT Voice Mail Service (UTVM) is down
Service Restored

As of about 4:10, UT Voice Mail was fully restored.  UTVM is now answering calls and accepting telephone logins.  ITS staff is still investigating the cause of the outage with the vendor.


The new UT Voice Mail service on the new VoIP telephone switch is currently not taking messages or accepting logins by telephone.  Web logins are still working normally.  ITS staff are investigating.

SmartVoice customers are NOT affected.


Last updated on Feb 12, 2014 4:36 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!