The University of Texas at Austin

ITS Services Status

RESOLVED: UT Voice Mail Service (UTVM) is down

Service Restored

As of about 4:10, UT Voice Mail was fully restored.  UTVM is now answering calls and accepting telephone logins.  ITS staff is still investigating the cause of the outage with the vendor.


The new UT Voice Mail service on the new VoIP telephone switch is currently not taking messages or accepting logins by telephone.  Web logins are still working normally.  ITS staff are investigating.

SmartVoice customers are NOT affected.

Last updated on Feb 12, 2014 5:36 PM