The University of Texas at Austin

ITS Services Status


RESOLVED:Emergency Wireless Network Maintenance
Service Restored

Maintenance is complete.


The maintenance is beginning.


A new maintenance window has been published for Campus Network.

Start: Thursday, March 13, 2014 7:00 PM
End: Thursday, March 13, 2014 8:00 PM

Emergency Wireless Network Maintenance

Networking will be conducting emergency, disruptive maintenance on the DHCP servers supporting the campus wireless network. The maintenance is to restore the failover mode of operation on the servers. (Resiliency
was previously shut off following the outage on 2/13.)

Expected impact: Devices will be unable to obtain IP addresses on the wireless network intermittently throughout the maintenance window (although they will still be able to associate to the wireless network). This affects all “restricted.utexas.edu” and “wifi-help.utexas.edu” wireless networks on campus.

Worst-case impact: Extended loss of DHCP services for wireless networks.


Last updated on Mar 13, 2014 6:43 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!