The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESOLVED: Possible MySQL problems
Service Restored

MySQL failure report is being prepared and will be distributed after further analysis completes between ITS and the vendor.”


UT Lists service restored at 7:30 a.m.


Systems staff have returned the MySQL (non-CAT1) service to operation.

The service remains under observation.

MySQL (CAT1) service was not affected.

Duration of outage was approximately 05:58 - 07:13.


Multiple Services are being affected.  ITS Staff is investigating.


Last updated on Apr 10, 2014 9:16 AM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!