The University of Texas at Austin

ITS Services Status

RESOLVED: Storage Array Issue
Service Restored

This problem is resolved.

Status Update:
Storage Array remains stable.
UT-V customer list has been contacted with inventory of VMs that resided on affected data-stores.
Next: Status update at end of day.

There are no reports of VM outages.
Virtual Machine Storage Units (VMSU) are impacted.
UT-V Admins are compiling the list of VMs that had affected VMSU virtual hard drives.
Status Update:
Storage Array is stabilized.
Vendor support is onsite.
VM owners list will be notified of affected VMSU’s.

From 10:38am -10:45 am storage array was impacted, the scope was limited to UT-V VMs, but details are being assessed now. Update with scope of impact will follow.

Last updated on Apr 30, 2014 4:43 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!