The University of Texas at Austin

ITS Services Status

Service Restored

This maintenance is complete.  This router is now running normally.

OTS has been observing unusually high CPU activity with the routing process on the Austin Core ISP Router.

The Hardware vendor has requested that OTS perform a forced kernel dump to investigate further.

This maintenance may interrupt service for up to 10-15 minutes if the Router crashes and needs to be reloaded.

OTS will reserve 1 hour for this window in case of difficulty.

Sites Affected: All Sites

Customers Affected: All, however, most users will be rerouted to the Dallas ISP if the Austin Core Router needs to be reloaded.

Last updated on May 17, 2014 1:14 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!