ITS Services Status
RESOLVED: Message Waiting Indicator and other VoIP problem
Maintenance has completed and resolved the issues. Please report any continuing problems to https://utdirect.utexas.edu/tn/tr/index.WBX.
ITS will be performing emergency maintenance on the VoIP system from 6:30 to 7:00pm today.
Customers may experience trouble originating calls for one minute during this time. No other interruptions are expected.
Our next update will be at 7:00pm.
We have become aware that certain services on the new VoIP system are not functioning properly.
1. Customers may not see a visual voice mail message indicator on their phones when a caller leaves them a voice mail message.
2. Other customers who have keys programmed on their VoIP phones that allow them to monitor the status of a co-worker’s phone line may discover this “busy lamp” does not function.
ITS Voice Services continues to investigate.
Last updated on Jul 22, 2014 6:54 PM