The University of Texas at Austin

ITS Services Status

RESOLVED: Box service is currently down
Service Restored

The Box service for UT Austin has returned to normal.
The Box status page hasn’t yet been updated as of 21:45, but the service is once again functioning.

Box is currently experiencing a technical issue. The initial description of the issue is as follows:
“As of 6:45 pm PDT, Box is down for all services. Customers may see this in their browser: ‘Sorry we can’t access that page.’
“Our engineers are actively working towards a resolution. We will inform you as soon as we have more information on this issue and a projected time to resolution.
“Updates are also available at
“Thank you for your patience.”

Last updated on Jul 31, 2014 9:51 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!