The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


RESOLVED: Box service is currently down
Service Restored

The Box service for UT Austin has returned to normal.
The Box status page hasn’t yet been updated as of 21:45, but the service is once again functioning.


Box is currently experiencing a technical issue. The initial description of the issue is as follows:
“As of 6:45 pm PDT, Box is down for all services. Customers may see this in their browser: ‘Sorry we can’t access that page.’
“Our engineers are actively working towards a resolution. We will inform you as soon as we have more information on this issue and a projected time to resolution.
“Updates are also available at status.box.com
“Thank you for your patience.”


Last updated on Jul 31, 2014 9:51 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!