The University of Texas at Austin

ITS Services Status


RESOLVED UTBackup CP01 unresponsive
Service Restored

11:45
The replacement hardware is in production and UTBackup service is fully restored. Backups and restorations are now available to all users

10:49 AM Update:

Replacement hardware is set to arrive tomorrow. Data backups and restorations will continue to be unavailable to some UTBackup users until the hardware is replaced.


2:13
Vendor support is engaged and the problem has been determined to be hardware related. Replacement hardware to resolve the issue is being shipped. Data backups to and restorations from UTBackup will continue be unavailable to some users.


11:31
An appliance within the UTBackup service has entered an unresponsive state. Data backups to and restorations from UTBackup will be unavailable for some users. For users affected, backups will queue until the appliance is brought back into service.


Last updated on Sep 4, 2014 10:49 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!