The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESOLVED: Premium E-mail and Calendar (AEMS) Intermittently Unavailable
Service Restored

On Wednesday, April 2, 2008, at approximately 9:55 a.m., the issues with Premium E-mail and Calendar (AEMS) were resolved. Service has been restored to all users.


On Wednesday, April 2, 2008, at approximately 7:45 a.m., the ITS Help Desk began receiving reports of Premium E-mail and Calendar (AEMS) being unavailable. In some cases, the issue seems to be affecting entire offices. The problem is currently under investigation.


Last updated on May 6, 2008 9:59 AM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!