The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESTORED: Premium E-mail and Calendar (AEMS)  Unavailable Through Outlook Web Access and Entourage
Service Restored

UPDATE: At approximately 12:40 p.m., all access methods to Premium E-mail have been restored.


At approximately 7:50 a.m. on Wednesday, April 16, 2008, Outlook Web Access (OWA) became unavailable from https://wmail.austin.utexas.edu/exchange and http://wmail.austin.utexas.edu/owa/ . Entourage users are also currently unable to access AEMS.

OWA is still available from https://wmail.austin.utexas.edu/owa (please note the “https”).  The problem is currently under investigation.


Last updated on Apr 16, 2008 12:44 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!