The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


RESTORED: UT Direct Slowdown
Service Restored

UPDATE: At approximately 12:12 p.m., UT Direct service was fully restored.


On Wednesday, July 9, 2008, at 11:40 a.m., users began reporting a slowdown with UT Direct, including problems accessing UT Direct applications. The issue is being investigated.


Last updated on Jul 9, 2008 12:13 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!