The University of Texas at Austin

ITS Services Status


RESTORED: TXShop Stores Unavailable
Service Restored

Service has been returned to normal.


TXShop will be unavailable until Friday morning, July 18, while servers undergo maintenance.


As of 2:30 p.m., access to TXShop has been temporarily restored. Customers are required to enter their UT EID to browse or shop. Any customer who does not already have a UT EID can create one at www.utexas.edu/eid.


At 6:15 a.m. on Tuesday, July 15, 2008, TXShop encountered some server issues. Users attempting to purchase items from a university store that uses TXShop will receive an error message. The problem is being investigated.

Users will be unable to purchase public network bandwidth or make any purchases from the SDS store until the problem is resolved.


Last updated on Jul 17, 2008 10:05 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!