The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/30/2015
8:48 AM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/30/2015 8:47 AM
ITS staff continues to investigate. No further updates will be sent until the vendor resolves this issue.


7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

7/30/2015
6:33 AM
RESOLVED: Emergency maintenance on Resnet routers
Service Restored

7/30/15 6:29am
This work has been completed.


7/29/15 17:04
Networking will be doing emergency maintenance on the Resnet routers starting at 6:00am on Thursday July 30th.
This maintenance has been coordinated with Housing and Food staff.

This maintenance will bring the redundant Resnet router back online. The maintenance will last approximately 30 minutes.
There may be up to a 15 minute outage for all Resnet networks, both wired and wireless, during this maintenance.

7/29/2015
6:28 PM
RESOLVED: Emergency disruptive maintenance - UTBackup
Service Restored

07/29/15 6:25pm
UTBackup emergency maintenance is complete, all services are restored and responding normally.


07/29/15 8:37 am
UTBackup will undergo emergency maintenance on Wednesday, July 29th from 6:00pm to 7:00pm so that faulty RAM modules may be replaced on one of the storage appliances.  Customers with data archives residing on the affected appliance will be unable to perform restorations, access stored data or backup new data during maintenance.  After maintenance, all UTBackup services will resume automatically. 

Past Service Interruptions

Upcoming Maintenance

<<< 07/26/2015 - 08/15/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

7:00 AM - Code Lager Monthly Maintenance

9:00 AM - UTLogin Non-Disruptive Maintenance

9:00 PM - PyPE OS Patching beta, prod

27

 

 

 

28

7:30 AM - XML Gateway PROD - quarterly host OS patching

10:00 AM - UT-V Commodity2 Network Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

29

6:30 AM - UTLogin Non-Disruptive Maintenance

9:30 AM - Javamail quarterly host OS patching

10:00 AM - UT-V Commodity2 Network Maintenance

5:00 PM - UT Directory and UT Search Scheduled Maintenance

6:10 PM - UT-VMG vCAC components upgrade

10:00 PM - UT Lists Planned Maintenance

30

10:00 AM - UT-V Commodity2 Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

31

10:00 AM - Video Security Maintenance

10:00 AM - UT-V Commodity2 Network Maintenance

7:00 PM - AD Updates Required for LAPS

1

 

 

 

2

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin Non-Disruptive Maintenance

3

3:00 PM - GVPP Upgrade (VoIP)

10:00 PM - Wikis Index Maintenance

4

9:00 AM - Splunk Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

5

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin Non-Disruptive Maintenance

5:00 PM - UT Directory and UT Search Scheduled Maintenance

6

7:00 AM - PyPE Tools Maintentance

5:00 PM - Blog Service Weekly Maintenance

7

10:00 AM - Video Security Maintenance

8

8:00 AM - UT Web Monthly Scheduled Maintenance

8:00 AM - Web Central Monthly Scheduled Maintenance

9

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin Non-Disruptive Maintenance

10

10:00 PM - Wikis Index Maintenance

11

10:00 PM - UT Web Weekly Planned Maintenance

12

6:30 AM - UTLogin Non-Disruptive Maintenance

5:00 PM - UT Directory and UT Search Scheduled Maintenance

10:00 PM - UT Lists Planned Maintenance

13

7:00 AM - PyPE Tools Maintenance

5:00 PM - Blog Service Weekly Maintenance

14

10:00 AM - Video Security Maintenance

15

 

 

 


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!