ITS Services Status
Current Service Interruptions
- RESOLVED:UTLogin intermittent issues
This service is restored.
Related to this earlier issue, IAM staff observed an additional blip that
lasted from 2:20PM - 2:24PM, when it was resolved.
IAM staff have engaged the vendor.
Applications resolved the service interruption at 1:58pm.
We are collecting logs and will be working with our vendor to determine
the root cause.
UTLogin began experiencing an issue at 1:35pm that is causing intermittent
issues for some UTLogin customers.
Applications staff is investigating.
- RESOLVED: UTBackup Emergency Maintenance
Maintenance has ended.
Maintenance is beginning.
UTBackup will undergo emergency maintenance November 21, 2014 at 1:00 PM to fix a hardware issue.
Backups for some users will pause and resume upon completion of hardware maintenance.
The maintenance is expected to last 2 hours.
- RESOLVED:Restart of TID print server its-tidprint02
TID print server its-tidprint02 is back online. Service was restored at 11:48 AM. Issue is resolved
A TID print server, its-tidprint02.austin.utexas.edu, has a print application that is in a degraded state. Mainframe print jobs are being processed normally at this time. The print server will be rebooted immediately to remedy the print application state. No mainframe print jobs will be lost. They will be queued and delivered on the print server has completed its reboot and the print application has been verified online.
Action has been coordinated with the ITS Help Desk.
- Resolved: Canvas performance issue
https://utexas.instructure.com appears to be behaving normally now
https://utexas.instructure.com is performing very slowly at the current time.
Instructure is aware of the issue, and working to address it.
|No maintenance to be scheduled|