The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/19/2014
5:23 PM
Emergency Maintenance: XML Gateway
Unplanned Maintenance

17:13
XML Gateway will undergo disruptive emergency maintenance on Tuesday, 9/23, between 6:30 AM and 7:00 AM.

The service is expected to be unavailable for about 15 minutes during the window.

Please direct any questions or concerns to XML Gateway stewards at xml-gateway-admin@utlists.utexas.edu

SUMMARY
Date:              Tuesday, September 23
Start time:        6:30 AM
End time:        7:00 AM
Impact:            service interruption ~15 minutes
Contact:          xml-gateway-admin@utlists.utexas.edu

9/19/2014
2:44 PM
RESOLVED: Expedited Non-Disruptive Maintenance: UT Direct
Service Restored

14:43
This change was successfully completed without impact.


14:29
ITS Systems staff will make a configuration change at 2:30 PM to correct a problem with the UT Direct production environment.

There is no user impact or down time expected with this change.

9/19/2014
2:32 PM
RESOLVED:University Wiki Service being restarted
Service Restored

2:19
Wikis is back online.
2:14 pm
University Wikis Service’s server was restarted.  It will be back online momentarily.

9/19/2014
2:13 AM
RESOLVED: Reboot for PHAROS UTPrint server
Service Restored

2:11 AM
The PHAROS UTPrint server is back online with functioning services.  The server is accepting print jobs from clients, though it remains to be seen if this reboot resolved the issue for SOA.  For the purposes of campus notification, this maintenance is complete.


12:22 AM
The PHAROS UTPrint server will be rebooted shortly after 12:00AM Friday morning to complete periodic patching and resolve an EDI service problem related to School of Architecture printing.

Any persons attempting to print using UTPrint during this reboot/maintenance window will be denied at the output terminals and by the print client software.

The demands on the UTPrint service require rebooting and maintenance during off-peak hours.

I will followup to this list once the maintenance is complete and printing services are verified as properly restored (which may take several hours).

At the direction of Pharos, it will be necessary to apply a service pack for Uniprint 8.3 Revision 396 which will enable consistent printing from Windows 8.1 (a problem which becomes more apparent every day).  The application of this service pack relates to client packages created and distributed by the server and will not directly affect the Pharos Uniprint print service on the server.

9/11/2014
8:09 AM
Deprecating selected older, weaker SSL ciphers for Canvas
Under Investigation

We’re deprecating a handful of older, weaker SSL ciphers effective EOD next Wednesday (9/17/14); we believe very few, if any, of you will be impacted by this change.

Past Service Interruptions

Upcoming Maintenance

<<< 09/14/2014 - 10/04/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
14

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

15

9:00 AM - Urgent Email Planned Maintenance

2:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Group E-Mail Planned Maintenance

16

All Day - Non-disruptive UT-V Maintenance

5:30 AM - UTdirect migration to utlogin

5:30 AM - Virtual ID Card Non-Disruptive Maintenance

5:30 AM - Student Photo Roster Planned Outage

5:30 AM - ID Photo Gateway Planned Outage

8:00 AM - JIRA quarterly OS maintenance

9:45 AM - CTL's Credit by Exam system non-disruptive Maintenance

6:00 PM - University Wiki Service Monthly Maintenance

7:00 PM - UTBackup - SSL Certificate Renewal

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

17

All Day - Non-disruptive UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

12:01 PM - CTL Credit by Exam system maintenance

18

6:30 AM - Two Factor Authentication System Routine Software Updates

10:00 AM - Routine maintenance to beta.dp.utexas.edu

11:00 AM - Update of pdfgenerator on utdirect

2:00 PM - Photo Roster Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

19

10:00 AM - Video Security Maintenance

2:00 PM - utdirect change to loadbalancer configuration

4:00 PM - AEMS Backups Migrations

10:00 PM - SharePoint Maintenance (Fri)

20

7:00 AM - EWDE Maintenance

7:00 AM - Weekly planned maintenance for OS patching

21

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

22

8:00 AM - Virtual ID Card Expedited Non-Disruptive Maintenance

8:00 AM - ID Photo Gateway Expedited Non-Disruptive Maintenance

8:00 AM - Student Photo Roster Expedited Non-Disruptive Maintenance

23

All Day - Non-disruptive UT-V Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

6:30 PM - Server maintenance

10:00 PM - SharePoint Maintenance (Tue)

24

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Routine maintenance will take place on the University White Pages (WHIPS). No user impact is expected.

12:00 PM - CIS planned maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Maintenance Window

10:00 PM - UT Lists planned maintenance

25

7:30 AM - SDS - Digital Download Service maintenance

8:00 AM - UTForge monthly application maintenance

10:00 AM - Routine maintenance to dpdev1.dp.utexas.edu

12:01 PM - CTL's Credit by Exam system Maintenance

5:00 PM - Blog Service Weekly Maintenance

26

10:00 AM - Video Security Maintenance

12:01 PM - CTL Credit by Exam system maintenance

4:00 PM - AEMS Backups Migration

10:00 PM - SharePoint Maintenance (Fri)

27

7:00 AM - EWDE Maintenance

7:00 AM - Weekly planned maintenance for OS patching

28

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

29

 

 

 

30

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

1

6:00 AM - Planned Monthly MSSQL Maintenance

6:00 AM - UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

2

10:00 AM - Routine maintenance to utdirect.utexas.edu

5:00 PM - Blog Service Weekly Maintenance

3

10:00 AM - Video Security Maintenance

10:00 PM - SharePoint Maintenance (Fri)

4

7:00 AM - EWDE Maintenance

7:00 AM - Weekly planned maintenance for OS patching


  No maintenance to be scheduled
  Today's date

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* ITS Help and Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!