The University of Texas at Austin

ITS Services Status

Current Service Interruptions

1/30/2015
1:56 PM
Canvas: Security Patch Maintenance Downtime (~5 minutes)
Unplanned Maintenance

01/30/2015 9:25am
Canvas Maintenance
Scheduled maintenance (~5min downtime) on February 5, 2015 at 3:00am

We’ll be performing maintenance on your Canvas instance next Thursday, February 5th. A 60-minute maintenance window will begin at 3:00am. During this event your users will experience about 5 minutes of downtime where they are unable to access Canvas.

This maintenance event will be to apply security patches which will require restarting key database servers for your instance of Canvas.

We appreciate your understanding as we finish the process of addressing this issue. Please contact your Customer Success Manager if you have any questions or concerns.

1/30/2015
9:04 AM
RESOLVED:  Emergency maintenance on FTP server
Service Restored

1/30/15 09:02
Maintenance has ended.


01/29/15 08:40
Maintenance is starting​


1/29/15 4:04pm
Operating system patches will be applied to the UT FTP server. A reboot of the server is necessary and will cause a service outage.
Start: 2015-01-30 08:30

1/29/2015
10:29 PM
RESOLVED: UT Lists Emergency Maintenance 10:00 tonight Thu 1/29
Service Restored

1/29/15 10:25pm
Maintenance complete.


1/29/15 1:06pm
Event Title: UT Lists emergency maintenance
Description: The UT Lists mailing list service will be briefly unavailable starting at 10:00 p.m. Thursday, January 29 in order to apply software patches.
Start Date: Thursday, January 29, 2015
End Date: Thursday, January 29, 2015
Start Time: 10:00 PM
End Time: 11:00 PM

1/29/2015
9:57 PM
RESOLVED: XML Gateway Emergency Maintenance - Security patch
Service Restored

1/29/15 9:51pm
Maintenance is complete.
The service was unavailable from 9:31 to 9:44.


1/29/15 1:19pm
XML Gateway production service will be interrupted for about 15 minutes starting soon after 9:30 pm today.
The maintenance window is:
Thursday January 29, 2015   9:30 - 10:15 pm

 

1/29/2015
8:59 PM
RESOLVED: Blackboard Emergency Maintenance
Service Restored

1/29/15 8:52pm
Maintenance completed.


1/29/15 11:58am
WHEN: 01-29-2015 8p - 10p
WHAT: The blackboard service will undergo emergency maintenance tonight between 8 and 10 pm to install critical patches.
IMPACT: The service will be down to all users for the duration of the maintenance.

1/29/2015
5:49 PM
RESOLVED: Emergency Maintenance for Virtual Web Hosting and UT Content Management System (UTCMS)
Service Restored

1/29/15 5:47pm
Maintenance completed.


WHEN: 01-29-2015 5p - 6p
WHAT: The machines which serve Red Hat based virtual hosts and the UTCMS service will undergo emergency maintenance to have critical patches installed.
IMPACT: The affected web sites and UTCMS will be down for approximately 10 minutes while the machines which serve them are rebooted.

1/29/2015
3:32 PM
RESOLVED: CATV Emergency maintenance
Service Restored

1/29/15 3:27pm
Emergency maintenance is concluded.


Emergency maintenance is being performed on the CATV System.  There may be several outages of short duration during this time.

1/29/2015
1:01 PM
Expedited maintenance for IAM services
Unplanned Maintenance

1/29/2015 12:49 PM
The following IAM systems are performing ongoing expedited maintenance. Service disruptions, should they occur, will be minimal.

UTLogin – Central Authentication Services
Virtual ID Card
Photo Roster
Photo Gateway
Software Distribution and Sales Digital Download
IAM Request Application


1/28/15 3:22pm

The following IAM systems are performing expedited maintenance. Service disruptions, should they occur, will be minimal.

TIM – uTexas Identity Manager
TED – uTexas Enterprise Directory
Whips – Public Directory
UTLogin – Central Authentication Services
Shibboleth – SAML2 Identity Provider
Virtual ID Card
Photo Roster
Photo Gateway
Software Distribution and Sales Digital Download
IAM Request Application

Past Service Interruptions

Upcoming Maintenance

<<< 01/25/2015 - 02/14/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
25

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

26

10:30 PM - Wikis Index Maintenance

27

7:00 AM - XML Gateway PROD host - drive removal

10:00 PM - UT Web Weekly Planned Maintenance

28

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

4:00 PM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - SDS-DD maintenance

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Production ITS Central RAC OS Patching

10:00 PM - UT Lists planned maintenance

29

8:00 AM - Jabber Service Migration

9:00 AM - uTexas Identity Manager (TIM) Expedited Routine Maintenance

9:00 AM - Shibboleth Expedited - Non-Disruptive Maintenance

9:00 AM - UTLogin expedited, non-disruptive maintenance

9:00 AM - Emergency TED Maintenance

9:00 AM - Expedited WHIPS Maintenance (Non-Disruptive)

1:00 PM - Expedited - Non-Disruptive - UDC B UPS battery replacement

6:30 PM - Virtual ID Card Expedited, Non-Disruptive Maintenance

6:30 PM - ID Photo Gateway Expedited, Non-Disruptive Maintenance

6:30 PM - Student Photo Roster Expedited, Non-Disruptive Maintenance

9:30 PM - XML Gateway Emergency maintenance

10:00 PM - UT Lists emergency maintenance

30

7:00 AM - Document Repository - Expedited - quarterly PROD host patching

10:00 AM - Video Security Maintenance

10:30 AM - Javamail/FTPMail Expedited, non-disruptive patching

31

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - UTLogin routine maintenance

1

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

7:30 AM - XML Gateway outage (MySQL maintenance)

7:30 AM - Planned Monthly MySQL Maintenance

7:30 AM - UT Lists planned maintenance (MySQL)

9:00 AM - UTLogin routine maintenance

2

7:30 AM - TRAC maintenance window

10:00 AM - UT-V Maintenance: Non-Disruptive

3:30 PM - PyPE Non-Prod OS Maintenance

10:30 PM - Wikis Index Maintenance

3

7:00 AM - Monthly JIRA Application Maintenance

10:00 AM - UT-V Maintenance: Non-Disruptive

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

4

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 AM - UT-V Maintenance: Non-Disruptive

5:00 PM - UT Direct Planned Maintenance

5

3:00 AM - Instructure Canvas - Scheduled Outage

7:00 AM - Pype Django upgrade

10:00 AM - UT-V Maintenance: Non-Disruptive

12:00 PM - ITS Jabber Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

10:00 AM - UT-V Maintenance: Non-Disruptive

10:00 AM - Video Security Maintenance

7

 

 

 

8

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

9

10:30 PM - Wikis Index Maintenance

10

8:00 AM - UTForge quarterly OS maintenance

10:00 PM - UT Web Weekly Planned Maintenance

11

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 PM - UT Lists planned maintenance

12

5:00 PM - Blog Service Weekly Maintenance

13

10:00 AM - Video Security Maintenance

14

8:00 AM - Web Central Scheduled Maintenance

8:00 AM - UT Web Monthly Scheduled Maintenance

8:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!