The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/28/2015
11:08 AM
RESOLVED:Software Distribution and Sales Digital Download (SDS-DD) service outage
Service Restored

4/28/15   1105
Service has been restored. The outage was caused by a maintenance scripting error which has been fixed.


4/28/2015 10:35 AM
SDS-DD service has become temporarily unavailable. ITS Staff is investigating and will resume the service shortly.

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 04/26/2015 - 05/16/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
26

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

7:00 AM - Code Lager Monthly Maintenance

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

27

All Day - ITS TEST EVENT

6:00 PM - Migrate VoIP telephone configurations

10:30 PM - Wikis Index Maintenance

28

7:30 AM - Virtual ID Card Non-Disruptive Maintenance

7:30 AM - ID Photo Gateway Non-Disruptive Maintenance

7:30 AM - Student Photo Roster Non-Disruptive Maintenance

7:30 AM - XML Gateway PROD - quarterly host OS patching

10:30 AM - *DEFINE Internals/Enterprise Workflow Non-Disruptive Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

9:00 PM - Adobe Connect Content Backup

10:00 PM - UT Web Weekly Planned Maintenance

29

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

30

7:00 AM - PyPE Tools Maintenance

5:00 PM - Campus Network Maintenance

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

1

10:00 AM - Video Security Maintenance

6:00 PM - Migrate VoIP telephone configurations

2

 

 

 

3

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

6:30 AM - UTLogin Planned - Non-Disruptive Maintenance

9:00 AM - UTLogin routine maintenance

4

5:00 PM - CIS planned maintenance

10:30 PM - Wikis Index Maintenance

5

10:00 AM - utdirect utlogin update

10:00 AM - Splunk PROD Indexer Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

6

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:30 PM - Document Repository - quarterly PROD host patching

10:00 PM - UT Lists Planned Maintenance

7

7:00 AM - PyPE Tools Maintenance

7:00 AM - Tomcat/java upgrade for utdirect

9:00 AM - OAASQUAL Database Upgrade to Oracle 12c

9:00 AM - uTexas Identity Manager QUAL Outage

8

10:00 AM - Video Security Maintenance

9

8:00 AM - UT Web Monthly Scheduled Maintenance

10

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

11

10:30 PM - Wikis Index Maintenance

12

7:00 AM - SDS Migration

8:00 AM - UTForge quarterly OS maintenance

10:00 PM - UT Web Weekly Planned Maintenance

13

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

14

7:00 AM - PyPE Tools Maintentance

15

10:00 AM - Video Security Maintenance

16

 

 

 


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!