The University of Texas at Austin

ITS Services Status

Current Service Interruptions

11/21/2014
3:42 PM
RESOLVED:UTLogin intermittent issues
Service Restored

15:39
This service is restored.


15:01
Related to this earlier issue, IAM staff observed an additional blip that
lasted from 2:20PM - 2:24PM, when it was resolved.

IAM staff have engaged the vendor.


1412
Applications resolved the service interruption at 1:58pm.

We are collecting logs and will be working with our vendor to determine
the root cause.


1358
UTLogin began experiencing an issue at 1:35pm that is causing intermittent
issues for some UTLogin customers.

Applications staff is investigating.

11/21/2014
2:00 PM
RESOLVED:  UTBackup Emergency Maintenance
Service Restored

1:59 PM
Maintenance has ended.


12:57 PM
Maintenance is beginning.


3:28pm 11/20/14
UTBackup will undergo emergency maintenance November 21, 2014 at 1:00 PM to fix a hardware issue.
Backups for some users will pause and resume upon completion of hardware maintenance.
The maintenance is expected to last 2 hours.

11/21/2014
12:00 PM
RESOLVED:Restart of TID print server its-tidprint02
Service Restored

TID print server its-tidprint02 is back online.  Service was restored at 11:48 AM.  Issue is resolved


11:36
A TID print server, its-tidprint02.austin.utexas.edu, has a print application that is in a degraded state.  Mainframe print jobs are being processed normally at this time.  The print server will be rebooted immediately to remedy the print application state.  No mainframe print jobs will be lost.  They will be queued and delivered on the print server has completed its reboot and the print application has been verified online.

Action has been coordinated with the ITS Help Desk.

11/21/2014
9:49 AM
Resolved: Canvas performance issue
Service Restored

9:48
https://utexas.instructure.com appears to be behaving normally now


9:18
https://utexas.instructure.com is performing very slowly at the current time.

Instructure is aware of the issue, and working to address it.

11/20/2014
11:30 PM
RESOLVED: University Wiki Service Emergency Outage
Service Restored

23:29
Maintenance is complete.


13:49
Description:  The University Wiki Service will undergo a disruptive maintenance tonight that will impact the wiki’s availability. There will be an interruption of service during this this time.  This maintenance will allow the Wiki Admins to re-index the wiki, addressing recent problems related to search functionality.

Start Date: Tuesday, November 20, 2014
Start Time: 10:30 p.m.

End Date:  Tuesday, November 20, 2014
End Time:  11:30 p.m.

Past Service Interruptions

Upcoming Maintenance

<<< 11/16/2014 - 12/06/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

17

9:00 AM - Urgent Email Planned Maintenance

6:00 PM - Group E-Mail Planned Maintenance

18

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:30 AM - UT-V Maintenance: Non-Disruptive

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - UT Web Weekly Scheduled Maintenance - Cycle 2

19

6:30 AM - Wikis Planned Outage (MySQL Maintenance)

6:30 AM - Blogs Planned Outage (MySQL Maintenance)

6:30 AM - JIRA Dependency Maintenance (MySQL)

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - CANCELLED - Remove datastore LUN masks - Enterprise cluster

9:30 AM - UT-V Maintenance: Non-Disruptive

6:00 PM - ITS Central RAC (Production) OS and Database Patching

10:00 PM - UT Lists planned maintenance

20

7:00 AM - PyPE Admin UTLogin WPA Installation

7:00 AM - Shibboleth Production Maintenance - Non-Disruptive

9:30 AM - UT-V Maintenance: Non-Disruptive

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UT Direct Planned Maintenance

21

10:00 AM - Video Security Maintenance

10:00 PM - SharePoint Maintenance (Fri)

22

7:00 AM - EWDE Maintenance

9:00 AM - New inbound email capacity brought online

23

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

6:00 AM - UTForge dependency maintenance event

6:00 AM - UTLogin planned maintenance

6:00 AM - UT Web Dependency Maintenance - UTLogin

6:00 AM - PyPE partial outage due to UTLogin maintenance

6:00 AM - UTDirect qual authentication outage

6:00 AM - UTDirect authentication outage

6:00 AM - XML Gateway UI outage (UTLogin maintenance)

6:00 AM - UTDirect dev authentication outage

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

24

 

 

 

25

12:00 PM - Campus Red Hat Network Satellite Planned Maintenance

12:01 PM - CTL's Test Registration system maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

26

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:30 AM - Upgrade QUAL ITS RAC Oracle Grid Infrastructure to 12.1.0.2

27

8:00 AM - UTForge monthly application maintenance

5:00 PM - Blog Service Weekly Maintenance

28

10:00 AM - Video Security Maintenance

29

7:00 AM - EWDE Maintenance

30

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

1

3:30 PM - PyPE Non-Prod OS Maintenance

2

7:00 AM - Monthly JIRA Application Maintenance

9:00 PM - utd-dev DMG maintenance

10:00 PM - UT Web Weekly Scheduled Maintenance - Cycle 2

3

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

5:00 PM - UT Direct Planned Maintenance

10:00 PM - UT Lists planned maintenance

4

5:00 PM - Blog Service Weekly Maintenance

5

10:00 AM - Video Security Maintenance

6

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!