The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/6/2015
9:43 AM
University Wiki Service slow or unresponsive
Service Functioning, Temporary Solution in Place

09:40 3/6/15
The University Wiki Service is still experiencing periods of slowness or unresponsiveness. ITS staff continue to monitor the service and investigate the issue. The next update will be Monday, March 9.


1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

3/5/2015
5:29 PM
RESOLVED: Users unable to log into Selfscan
Service Restored

03/05/15 5:16PM
This has been resolved.

Users should report Selfscan issues to security@utexas.edu.


The ISO is currently investigating reports that users are unable to log into Selfscan. More information will be provided as it becomes available.

3/4/2015
11:22 AM
Problem claiming personal digital certificates
Under Investigation

03/04/2015 11:18am
The problem continues.
We’ve attributed the issue to an upstream change from InCommon and are working with them to resolve it.

Currently, there are only 3 users who are waiting to finalize the claiming of their certificates.

We’ll be working to write a patch to address this change and will keep the affected users updated.

We’ll also circle back when this is addressed.


3/3/15 5:33pm
Users are having issues claiming new personal digital certificates via https://certificates.security.utexas.edu.
The Information Security Office is actively investigating the problem.

An update will be provided tomorrow morning.

Please note that all existing personal digital certificates will function as expected.
also, there are no issues with creating server certificates.

Past Service Interruptions

Upcoming Maintenance

<<< 03/01/2015 - 03/21/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

6:00 AM - ITS Jabber Maintenance

9:00 AM - UTLogin routine maintenance

9:00 AM - Wikis Database Upgrade

2

10:00 AM - UT-V Maintenance: Non-Disruptive

10:30 PM - Wikis Index Maintenance

3

7:30 AM - ID Photo Gateway Non-Disruptive Maintenance

7:30 AM - Student Photo Roster Non-Disruptive Maintenance

7:30 AM - Virtual ID Card Non-Disruptive Maintenance

10:00 AM - UT-V Maintenance: Non-Disruptive

10:00 AM - Splunk Maintenance - Expedited Non-Disruptive

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - SharePoint Maintenance - Tuesday

4

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 AM - UT-V Maintenance: Non-Disruptive

5

7:00 AM - PyPE Tools Maintenance

2:15 PM - UT-V Maintenance: Non-Disruptive

6:30 PM - Session Border Controller Maintenance

6

10:00 AM - Video Security Maintenance

8:00 PM - Austin Disk Non-Disruptive Maintenance

7

8:00 AM - Footprints planned maintenance

8

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

9

10:30 PM - Wikis Index Maintenance

10

12:00 PM - Campus Red Hat Network Satellite Planned Maintenance

6:00 PM - Modification to the campus wide VoIP network security configuration (Day One)

10:00 PM - UT Web Weekly Planned Maintenance

11

6:30 AM - UTLogin routine maintenance

7:15 AM - XML Gateway service modification

8:00 AM - ITS Website Non-Disruptive Maintenance

6:00 PM - Modification to the campus wide VoIP network security configuration (Day Two)

10:00 PM - UT Lists Planned Maintenance

12

7:00 AM - PyPE Tools Maintentance

9:00 AM - Shibboleth Production Maintenance - Non-Disruptive

9:30 AM - UTLogin Non-Disruptive Maintenance

10:00 AM - Splunk Upgrade

6:30 PM - Core VoIP System maintenance

13

7:00 AM - Bomgar Outage

10:00 AM - Video Security Maintenance

14

8:00 AM - Web Central Scheduled Maintenance

8:00 AM - UT Web Monthly Scheduled Maintenance

15

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

12:00 PM - F5 Load Balancer Maintenance

16

7:00 AM - VPN Maintenance

9:00 AM - Urgent Email Planned Maintenance

10:30 PM - Wikis Index Maintenance

17

7:00 AM - UTDirect QUAL Tomcat upgrade

8:00 AM - JIRA quarterly OS maintenance

11:30 AM - VoIP Set configuration server DNS change

2:00 PM - Development ITS RAC Security Patching

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

18

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

6:30 AM - JIRA Dependency Maintenance (MySQL)

6:30 AM - UTLogin routine maintenance

6:30 AM - UT Lists planned maintenance (MySQL)

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned University Directory Maintenance

19

7:00 AM - PyPE Tools Maintenance

20

10:00 AM - Video Security Maintenance

21

 

 

 


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  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!