The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/22/2014
4:29 PM
Extended processing time on certain Canvas imports and exports
Under Investigation

2:33
Some users are currently seeing extended processing time on certain jobs (e.g. SIS imports, course imports / exports). Our DevOps team is updating some configuration parameters and adding more resources to process jobs like these; we anticipate you’ll see improved performance soon. Thanks for your patience!

10/22/2014
3:54 PM
RESOLVED: Emergency Maintenance for UTBackup Service
Service Restored

15:52
Maintenance is complete and normal operations have been restored.


1441
Some UTBackup customers may experience an interruption in service as SSL certificates are updated on some of the appliances. Backups will automatically resume when the appliances restart but any restorations will have to be manually restarted.

10/22/2014
3:33 PM
RESOLVED: Resnet and DHFS Network Down
Service Restored

15:30
Service to Resnet and DHFS networks has been restored.


Resnet and the DHFS networks are down. This affects all wired and wireless access in all residence halls. Networking staff are on-site and
working to restore services.
In addition, DHFS servers that are in their server room in the residence halls are also unavailable. This includes Bevo Bucks and services that
may use it (e.g. UT Print).


Resnet and the DHFS network are down. Networking staff are investigating. This affects all wired and wireless access in all residence halls.

10/22/2014
10:40 AM
Issues with Task Manager and Natural on the Web?
Under Investigation

1035
The changes made during this maintenance event for UT Direct have been rolled back as of 10:20AM.

There were intermittent disruptions to some components within UT Direct from 10:00 to this point.

Past Service Interruptions

Upcoming Maintenance

<<< 10/19/2014 - 11/08/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
19

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

12:00 PM - F5 Load Balancer Maintenance

20

9:00 AM - Urgent Email Planned Maintenance

10:00 AM - Re-enable HA in UT-V Enterprise cluster

12:01 PM - CTL's "Scanning Reports" page

6:00 PM - Group E-Mail Planned Maintenance

21

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - UT Web Weekly Scheduled Maintenance - Cycle 2

22

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 AM - Update to utdirect configuration

11:45 AM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

12:01 PM - CTL's Credit by Exam System Maintenance

23

7:00 AM - Update UTLOGIN web agent for Windows Web Hosting with UTLOGIN

8:00 AM - UDC B Access Floor Tile Cleaning

8:00 AM - UTForge monthly application maintenance

5:00 PM - Blog Service Weekly Maintenance

24

10:00 AM - Video Security Maintenance

10:00 PM - SharePoint 2013 Upgrade

25

7:00 AM - EWDE Maintenance

8:00 AM - Footprints planned maintenance for OS patching

10:00 PM - SharePoint 2013 Upgrade

26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

7:00 PM - UT-V Enterprise cluster rescan event

27

 

 

 

28

7:00 AM - XML Gateway PROD - quarterly host OS patching

7:30 AM - Virtual ID Card Non-Disruptive Maintenance

7:30 AM - ID Photo Gateway Non-Disruptive Maintenance

7:30 AM - Student Photo Roster Non-Disruptive Maintenance

10:00 AM - Upgrade Development ITS RAC Oracle Grid Infrastructure to 12.1.0.2

12:01 PM - CTL's Credit by Exam System Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

29

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

2:30 PM - Planned Disruptive TED Maintenance

30

5:00 PM - Blog Service Weekly Maintenance

31

10:00 AM - Video Security Maintenance

10:00 PM - SharePoint Maintenance (Fri)

1

7:00 AM - EWDE Maintenance

2

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

9:00 AM - UTLogin routine maintenance

3

3:30 PM - PyPE Non-Prod OS Maintenance

4

7:00 AM - Monthly JIRA Application Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - UT Web Weekly Scheduled Maintenance - Cycle 2

5

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:30 PM - Document Repository - quarterly PROD host patching

10:00 PM - UT Lists planned maintenance

6

5:00 PM - Blog Service Weekly Maintenance

7

10:00 AM - Video Security Maintenance

10:00 PM - SharePoint Maintenance (Fri)

8

7:00 AM - EWDE Maintenance

8:00 AM - Web Central Scheduled Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!