The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2015
8:41 AM
RESTORED: UTS Down
Service Restored

05/03/2015
The UTS outage has been resolved and the service is operating normally.


05/03/2015 07:51
UTS is currently experiencing an unplanned outage. Systems staff is investigating.

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 05/03/2015 - 05/23/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
3

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

6:30 AM - UTLogin Planned - Non-Disruptive Maintenance

7:00 AM - Expedited Non-Disruptive: UT Web Maintenance

9:00 AM - UTLogin routine maintenance

4

5:00 PM - CIS planned maintenance

6:00 PM - Migrate VoIP telephone configurations

10:30 PM - Wikis Index Maintenance

5

10:00 AM - utdirect utlogin update

10:00 AM - Splunk PROD Indexer Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

10:00 PM - UT Web Weekly Planned Maintenance

6

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

9:30 PM - Document Repository - quarterly PROD host patching

10:00 PM - UT Lists Planned Maintenance

7

7:00 AM - PyPE Tools Maintenance

7:00 AM - Tomcat/java upgrade for utdirect

9:00 AM - OAASQUAL Database Upgrade to Oracle 12c

9:00 AM - uTexas Identity Manager QUAL Outage

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

8

10:00 AM - Video Security Maintenance

6:00 PM - Migrate VoIP telephone configurations

9

8:00 AM - UT Web Monthly Scheduled Maintenance

10

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

11

10:30 PM - Wikis Index Maintenance

12

7:00 AM - SDS Migration

8:00 AM - UTForge quarterly OS maintenance

10:00 PM - UT Web Weekly Planned Maintenance

13

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

14

7:00 AM - PyPE Tools Maintentance

15

10:00 AM - Video Security Maintenance

16

 

 

 

17

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

12:00 PM - F5 Load Balancer Maintenance

18

9:00 AM - Urgent Email Planned Maintenance

10:30 PM - Wikis Index Maintenance

19

10:00 PM - UT Web Weekly Planned Maintenance

20

6:30 AM - JIRA Dependency Maintenance (MySQL)

6:30 AM - UTLogin routine maintenance

6:30 AM - UT Lists planned maintenance (MySQL)

7:00 AM - Planned Disruptive TED Maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 PM - UT Lists Planned Maintenance

21

7:00 AM - PyPE Tools Maintenance

9:00 AM - Shibboleth Production Maintenance - Non-Disruptive

22

10:00 AM - Video Security Maintenance

23

9:00 AM - UTLogin routine maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!