ITS Services Status
Current Service Interruptions
- Windows Web Hosting service interruption due to UT-V issues
Starting at around 10:30 AM, all Windows Web Hosting sites which have been configured for UTLOGIN authentication will be impacted by the UT-V maintenance.
- University Blogs Service Outage
Service outage extended to 11:15AM
University Blogs Service will become unavailable starting at 10:30AM due to the on-going UT-V storage issue. Outage is expected to be no longer than 45 minutes.
- RESOLVED: SecureDoc Emergency maintenance shutdown - 9:30am 7/25
SecureDoc Services have returned to normal operation.
SecureDoc Services will become unavailable starting at 9:30AM due to the on-going UT-V storage issue. Services should return to normal operation after UT-V hosts are back online.
- Campus WDS Emergency maintenance shutdown - 9:30am 7/25
Campus Windows Deployment Services will become unavailable starting at 10:00AM due to the on-going UT-V storage issue. Services should return to normal operation after UT-V hosts are back online.
- WorldSpace going down to address VM issues
One of the WorldSpace servers is impacted by the current UT-V issues. WorldSpace service should be restored shortly after those issues have been addressed.
- Potential Storage Issues
The first physical host will be shut down close to 9:30, the second host close to 10am and the last host 10:30am. An announcement has been sent to VM customer technical contacts. Customers with affected VMs are being contacted directly.
Three hosts in the UT-V environment are experiencing issues. ITS Systems staff are investigating.
- On-Going UT-V Storage Issue
UT-V staff are investigating a current issue with 3 hosts in UT-V. Some VMs maybe be non-responsive. UT-V staff are in the process of compiling lists of affected VMs.
UT-V is experiencing ongoing issues with the DDN storage arrays. VMware and DDN support groups are engaged. This alert will remain open for the duration of this ongoing issue.
Next Update EOD July 25, 2014.
- University Wiki Service unresponsive
Service Functioning, Temporary Solution in Place
The University Wikis Service is experiencing intermittent outages. ITS staff continue to monitor and investigate the root cause of the issue but users should expect slow or unresponsive service.
ITS Staff are investigating.
As of approximately 1:14 PM, ITS Help Desk staff observed that pages on the University Wiki Service were loading slowly (>45 seconds) or not at all.
- RESOLVED:systems staff investigating a potential storage issue with one of the UT-V hosts
This issue is closed.
The 2 hosts have been rebooted and are now responsive in the UT-V management interface. All affected VMs are functional.
This alert will remain open as vendor support continues to investigate this ongoing issue.
The first host has been rebooted and its VMs powered back up. The second host will be rebooted at 11:30.
The second physical host will be shut down at 11:30am. An announcement has been sent to VM customer technical contacts. Customers with affected VMs are being contacted directly.
Two physical hosts are now unmanageable. Some VMs on these hosts are fully responsive and others are not. We are going to shut down one host at 11:00am. The other host, we are actively working on diagnosing the issue with vendors. The second host will likely eventually have to be restarted as well. We will announce the shutdown time of the second as soon as possible.
We are reaching out to customers with VMs on the first host now to ask them to shut down their VMs gracefully, if possible, and have sent an announcement to all UT-V customer technical contacts.
UT-V Staff continue to work with VMware critical support on this issue. Affected VM owners are being contacted as the team prepares to force reboot one UT-V host.
A host in the UT-V environment appears to be having storage issues with a particular array. ITS Systems staff are investigating.
|No maintenance to be scheduled|