The University of Texas at Austin

ITS Services Status

Current Service Interruptions

2/12/2016
5:31 PM
RESOLVED: Emergency Footprints outage
Service Restored

2/12/16 5:31PM
Maintenance complete


2/12/16 3:26PM

WHEN: 2/12/2016 17:00 - 18:00
WHAT: Footprints outage
IMPACT: all users of the service
WHY: Footprints lost some data this morning.

We need to restore the missing data from backups, but will need to disable access to the application while we do so.
Nothing new will be lost.

2/12/2016
10:25 AM
RESOLVED:  Footprints: Database Error - ITS Incident Management Workspace
Service Restored

2/12/2016
Service has been restored.


2/12/2016 9:42 AM
The FootPrints service is currently degraded. ITS staff is investigating. The ITS Help Desk has been experiencing database errors when attempting to open or save tickets in the Footprints ITS Incident Management workspace since 9:00am.

Past Service Interruptions

Upcoming Maintenance

<<< 02/07/2016 - 02/27/2016 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
7

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

8

10:00 AM - Video Security Maintenance

9:30 PM - Doc Repo PROD filer migration

9

8:00 PM - UT Web Weekly Planned Maintenance

10

6:30 AM - UTLogin Non-Disruptive Maintenance

6:45 AM - JIRA Maintenance

8:00 AM - UTForge quarterly OS maintenance

5:00 PM - UT Directory and UT Search Scheduled Maintenance

6:00 PM - NFS Appliance maintenance

10:00 PM - UT Lists Planned Maintenance

11

7:00 AM - PyPE Tools Maintenance

8:00 AM - ITS Website Maintenance

9:00 AM - Emergency Maintenance - UDC-C UPS Systems

1:00 PM - ERP UI Planned Maintenance

3:00 PM - UDC-C N5K Bug fix

5:00 PM - Blog Service Weekly Maintenance

12

9:00 AM - Emergency Maintenance - UDC-C UPS Systems

13

8:00 AM - Footprints Weekly Maintenance

8:00 AM - Web Central Monthly Scheduled Maintenance

14

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin Non-Disruptive Maintenance

15

10:00 AM - Video Security Maintenance

2:00 PM - Student Testing Service's Test Registration system maintenance

5:00 PM - CIS maintenance

16

5:00 PM - ITS Website Maintenance

6:00 PM - Wikis Weekly Maintenance

8:00 PM - UT Web Weekly Planned Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

17

6:30 AM - Planned Quarterly Maintenance for ITS MySQL

6:30 AM - UTLogin Non-Disruptive Maintenance

6:30 AM - MySQL Quarterly Planned Maintenance (University Blogs Service)

6:30 AM - University Wiki Service Mysql DB Maintenance

9:00 AM - Javamail/FTPMail quarterly OS patching

5:00 PM - UT Directory and UT Search Scheduled Maintenance

5:00 PM - AEMS CAS Rightsizing

18

7:00 AM - PyPE Tools Maintentance

7:00 AM - PyPE Tools Maintenance

8:00 AM - ITS Website Maintenance

12:01 PM - UT Test Scanning Services' "Scanning Reports" page Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - AEMS HUB Rightsizing

19

6:45 AM - JIRA Maintenance

20

8:00 AM - uTexas Identity Manager (TIM) Prod Disruptive Maintenance

8:00 AM - Footprints Weekly Maintenance

21

12:00 AM - Austin Disk Services Planned Maintenance Window

6:00 AM - University Wiki Service Outage

9:00 AM - UTLogin Non-Disruptive Maintenance

12:00 PM - F5 Load Balancer Maintenance

22

10:00 AM - Video Security Maintenance

23

6:00 PM - Wikis Weekly Maintenance

8:00 PM - UT Web Weekly Planned Maintenance

24

6:30 AM - UTLogin Non-Disruptive Maintenance

5:00 PM - UT Directory and UT Search Scheduled Maintenance

10:00 PM - UT Lists Planned Maintenance

25

7:00 AM - PyPE Tools Maintenance

8:00 AM - ITS Website Maintenance

8:00 AM - Shibboleth Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - TID Print Server virtualization

26

7:00 AM - Code Lager Monthly Maintenance

27

8:00 AM - Footprints Weekly Maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!