The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/4/2015
6:25 PM
RESOLVED: Some Web Central custom domain sites experiencing outages
Service Restored

3/4/15 6:24 PM
The Web Central sites have been restored. ITS Systems staff are investigating the root cause.


3/4/15 6:18 PM
The RHEL virtual hosting environment is back in service.

Systems and Applications staff are monitoring the service and looking for root cause.


3/4/15 5:58 PM
Some custom domain hosted sites on Web Central are experiencing outages, including registrar.utexas.edu and bealonghorn.utexas.edu.

www.utexas.edu is currently operational. 

3/4/2015
5:09 PM
RESOLVED: University Wiki Service slow or unresponsive
Service Restored

3/4/15 5:03pm
The University Wiki Service is restored and available.
ITS Applications staff will continue to monitor the service.


3/4/15 4:42pm
As of approximately 4:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.
ITS Applications staff have been alerted.

3/4/2015
11:31 AM
RESOLVED: UTDirect unresponsive
Service Restored

03/04/2015 11:30am
The application steward has successfully redeployed, and the problem is abated.  This issue is closed.


03/04/2015 11:06am
ITS Systems continues to work closely with the application steward to implement source code changes as soon as possible.

ITS Systems has also made a configuration change to free up UT Direct resources and ameliorate the negative effect until the application steward can successfully redeploy.  UT Direct availability is measurably improved.

An update to the list will happen again at 11:30 AM or earlier.


03/04/2015 10:25amI
TS Systems has identified the root cause and is working with the application owner impacting UT Direct responsiveness.

UT Direct is available, albeit slowly.

A further update will be provided in 30 minutes (or earlier) depending on changes to the situation.


03/04/2015 10:07

UTDirect unresponsive. Systems staff are investigating

3/4/2015
11:22 AM
Problem claiming personal digital certificates
Under Investigation

03/04/2015 11:18am
The problem continues.
We’ve attributed the issue to an upstream change from InCommon and are working with them to resolve it.

Currently, there are only 3 users who are waiting to finalize the claiming of their certificates.

We’ll be working to write a patch to address this change and will keep the affected users updated.

We’ll also circle back when this is addressed.


3/3/15 5:33pm
Users are having issues claiming new personal digital certificates via https://certificates.security.utexas.edu.
The Information Security Office is actively investigating the problem.

An update will be provided tomorrow morning.

Please note that all existing personal digital certificates will function as expected.
also, there are no issues with creating server certificates.

Past Service Interruptions

Upcoming Maintenance

<<< 03/01/2015 - 03/21/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

6:00 AM - ITS Jabber Maintenance

9:00 AM - UTLogin routine maintenance

9:00 AM - Wikis Database Upgrade

2

10:00 AM - UT-V Maintenance: Non-Disruptive

10:30 PM - Wikis Index Maintenance

3

7:30 AM - ID Photo Gateway Non-Disruptive Maintenance

7:30 AM - Student Photo Roster Non-Disruptive Maintenance

7:30 AM - Virtual ID Card Non-Disruptive Maintenance

10:00 AM - UT-V Maintenance: Non-Disruptive

10:00 AM - Splunk Maintenance - Expedited Non-Disruptive

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - SharePoint Maintenance - Tuesday

4

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 AM - UT-V Maintenance: Non-Disruptive

5

7:00 AM - PyPE Tools Maintenance

9:30 AM - UTLogin Non-Disruptive Maintenance

10:00 AM - Splunk Upgrade

6:30 PM - Session Border Controller Maintenance

6

10:00 AM - Video Security Maintenance

8:00 PM - Austin Disk Non-Disruptive Maintenance

7

8:00 AM - Footprints planned maintenance

8

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

9

10:30 PM - Wikis Index Maintenance

10

12:00 PM - Campus Red Hat Network Satellite Planned Maintenance

6:00 PM - Modification to the campus wide VoIP network security configuration (Day One)

10:00 PM - UT Web Weekly Planned Maintenance

11

6:30 AM - UTLogin routine maintenance

7:15 AM - XML Gateway service modification

8:00 AM - ITS Website Non-Disruptive Maintenance

6:00 PM - Modification to the campus wide VoIP network security configuration (Day Two)

10:00 PM - UT Lists Planned Maintenance

12

7:00 AM - PyPE Tools Maintentance

9:00 AM - Shibboleth Production Maintenance - Non-Disruptive

6:30 PM - Core VoIP System maintenance

13

10:00 AM - Video Security Maintenance

14

8:00 AM - Web Central Scheduled Maintenance

8:00 AM - UT Web Monthly Scheduled Maintenance

15

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

12:00 PM - F5 Load Balancer Maintenance

16

7:00 AM - VPN Maintenance

9:00 AM - Urgent Email Planned Maintenance

10:30 PM - Wikis Index Maintenance

17

7:00 AM - UTDirect QUAL Tomcat upgrade

8:00 AM - JIRA quarterly OS maintenance

11:30 AM - VoIP Set configuration server DNS change

2:00 PM - Development ITS RAC Security Patching

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

18

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

6:30 AM - JIRA Dependency Maintenance (MySQL)

6:30 AM - UTLogin routine maintenance

6:30 AM - UT Lists planned maintenance (MySQL)

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned University Directory Maintenance

19

7:00 AM - PyPE Tools Maintenance

20

10:00 AM - Video Security Maintenance

21

 

 

 


  No maintenance to be scheduled
  Today's date

We Can Help

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* Call us at 512-475-9400

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