The University of Texas at Austin

ITS Services Status

Current Service Interruptions

8/28/2014
6:56 PM
RESOLVED: Secure Cookie Error
Service Restored

19:00
UT Direct logons are now working successfully.

Systems staff will continue to monitor and research the root cause of this temporary disruption.


18:16
Administrative Systems staff are investigating.


18:04
At around 5:30pm we received several calls and emails regarding an error message when trying to access UT direct and related applications. The exact error message is “Secure Cookie Error” and prevents the user from logging in. We’ve had reports from various students, staff, and faculty members about this issue.

8/28/2014
5:02 PM
RESOLVED: Inbound email backlog
Service Restored

17:02
The inbound mail backlog has cleared on both servers. All pending mail has been delivered and all four inbound servers are operating normally.


16:08
Two of our four inbound email security appliances are backlogged again. ITS Systems staff are working to remediate the backlog. No mail is being lost, only delayed.

Past Service Interruptions

Upcoming Maintenance

<<< 08/24/2014 - 09/13/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
24

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 PM - UTLogin routine maintenance

1:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

25

9:00 PM - Austin Disk SFTP connectivity planned outage

26

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

3:15 PM - Expedited PROD uTexas Identity Manager (TIM) Nondisruptive Maintenance

10:00 PM - SharePoint Maintenance (Tue)

27

6:30 AM - UTLogin routine maintenance

28

6:30 AM - UTLogin Expedited - Non-Disruptive Maintenance

8:00 AM - UTForge monthly application maintenance

5:00 PM - Blog Service Weekly Maintenance

29

12:01 PM - CTL's Course Instructor Survey System Maintenance

10:00 PM - SharePoint Maintenance (Fri)

30

7:00 AM - EWDE Maintenance

7:00 AM - Weekly planned maintenance for OS patching

31

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

1

7:30 AM - TRAC maintenance

2

7:00 AM - Monthly JIRA Application Maintenance

3:30 PM - PyPE Non-Prod OS Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

3

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

5:30 PM - Austin Disk backend server volume management.

4

7:00 AM - Pype Django upgrade

5:00 PM - Blog Service Weekly Maintenance

5

10:00 PM - SharePoint Maintenance (Fri)

6

7:00 AM - EWDE Maintenance

7:00 AM - Weekly planned maintenance for OS patching

7

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

8

 

 

 

9

4:00 PM - Austin Disk SFTP virtual root maintenance

10:00 PM - SharePoint Maintenance (Tue)

10

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 PM - UT Lists planned maintenance

11

5:00 PM - Blog Service Weekly Maintenance

6:30 PM - Session Border Controller Patching

12

10:00 PM - SharePoint Maintenance (Fri)

13

7:00 AM - EWDE Maintenance

7:00 AM - Weekly planned maintenance for OS patching

8:00 AM - Web Central Scheduled Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!