The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 04/19/2015 - 05/09/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
19

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

20

6:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - Urgent Email Planned Maintenance

10:30 PM - Wikis Index Maintenance

21

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Planned Disruptive TED Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

22

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

8:00 AM - Campus VPN Maintenance

8:00 AM - Expedited, non-disruptive maintenance: IronPort Email Security Appliance software upgrade

12:01 PM - CTL'S Classroom Scanning Reports page

5:00 PM - Campus Network Maintenance

5:00 PM - Group E-Mail Planned Maintenance

6:00 PM - Migrate VoIP telephone configurations

7:00 PM - Production ITS Central RAC Database Server OS Patching

10:00 PM - UT Lists Planned Maintenance

23

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 AM - UTForge monthly application maintenance

8:00 AM - UPS Annual Preventaive Maintenance

10:00 AM - Splunk PROD OS Maintenance

2:00 PM - UT Web Weekly Planned Non-Disruptive Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

24

10:00 AM - Video Security Maintenance

5:00 PM - UT-VMG Provisioning Maintenance

6:00 PM - Migrate VoIP telephone configurations

25

 

 

 

26

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

7:00 AM - Code Lager Monthly Maintenance

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

27

6:00 PM - Migrate VoIP telephone configurations

10:30 PM - Wikis Index Maintenance

28

7:30 AM - Virtual ID Card Non-Disruptive Maintenance

7:30 AM - ID Photo Gateway Non-Disruptive Maintenance

7:30 AM - Student Photo Roster Non-Disruptive Maintenance

7:30 AM - XML Gateway PROD - quarterly host OS patching

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

10:00 PM - UT Web Weekly Planned Maintenance

29

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

12:01 PM - CTL'S Classroom Scanning Reports page

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

30

5:00 PM - Campus Network Maintenance

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Migrate VoIP telephone configurations

6:00 PM - Migrate VoIP telephone configurations

1

10:00 AM - Video Security Maintenance

6:00 PM - Migrate VoIP telephone configurations

2

 

 

 

3

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

6:30 AM - UTLogin Planned - Non-Disruptive Maintenance

9:00 AM - UTLogin routine maintenance

4

10:30 PM - Wikis Index Maintenance

5

10:00 AM - utdirect utlogin update

10:00 PM - UT Web Weekly Planned Maintenance

6

6:00 AM - Planned Monthly MSSQL Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:30 PM - Document Repository - quarterly PROD host patching

10:00 PM - UT Lists Planned Maintenance

7

7:00 AM - PyPE Tools Maintenance

7:00 AM - Tomcat/java upgrade for utdirect

9:00 AM - OAASQUAL Database Upgrade to Oracle 12c

9:00 AM - uTexas Identity Manager QUAL Outage

8

10:00 AM - Video Security Maintenance

9

8:00 AM - UT Web Monthly Scheduled Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!