ITS Services Status
- 5/21/2013
5:03 PM - uTexas Identity Manager (TIM) PROD Maintenance - Wednesday 5/22/13 9:00am-10:00am
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems on Wednesday 5/22/13 between 9:00am and 10:00am.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/21/2013
5:02 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Service RestoredMaintenance is completed.
We will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 8:00 AM - 6:00 PM | UT-EBS Maintenance Service: UT Enterprise Bulk Storage (UTEBS) Description: The UT-EBS service will undergo maintenance to optimize redundant physical components. This maintenance is anticipated to be transparent to end users. |
| 5:30 AM - 7:00 AM | uTexas Identity Manager (TIM) Production maintenance Service: uTexas Identity Manager (TIM) Description: System maintenance for TIM Production servers. Two outages, each lasting less than five minutes, are expected during the maintenance window. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 5:30 PM - 6:30 PM | DHCP Server Maintenance Service: Departmental Networks Description: On Wednesday, April 18, from 5:30-6:30pm, Networking will be conducting maintenance on the DHCP servers servicing departmental networks. The servers are configured in a redundant pair and will be ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 6:00 PM - 10:00 PM | Load Balancer Maintenance Service: Core Network Services Description: We will install an OS patch set on the F5 load balancing appliances. This patch set fixes a severe bug that causes the F5's to crash periodically. Long lived connections to load balanced services ... (more) |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 PM - 10:00 PM | OAASPROD Patching Service: Oracle Description: We will be matching the oaasprod database to correct a SQL tuning bug |
| All Day | UDC C Chiller Service Service: University Data Center Description: Redundant Systems down for maintenance. No Service interruption |
| 7:30 AM - 8:30 AM | Task Manager Planned Maintenance Description: On Wednesday, April 25, from 7:30 to 8:30 a.m., a Task Manager feature update will be migrated to production. There will be no interruptions to service or batch processing during this time. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| All Day | UDC C Chiller Service Service: University Data Center Description: Redundant Systems down for maintenance. No Service interruption |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 7:00 AM - 7:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, May 1st from 7:00am - 7:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, May 1st from 7:00am - 7:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, May 1st from 7:00am - 7:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:30 AM - 3:30 PM | Utility Relay Testing UDC C Service: University Data Center Description: Annual Service Utility relay testing |
| 9:00 AM - 10:00 AM | Planned maintenance on qual.its.utexas.edu Service: UT Direct Q/A environment Description: Upgrading web server software to latest release. No downtime or interruption of service expected. |
| 7:30 AM - 3:30 PM | Utility Relay Testing UDC C Service: University Data Center Description: Annual Service Utility relay testing |
| 9:00 AM - 11:00 AM | University Directory (White Pages) Routine Maintenance Service: University Directory (White Pages) Description: The University Directory (White Pages) will be undergoing routine maintenance. No interruption in service is anticipated. |
| 9:00 AM - 9:30 AM | Add capacity to Commodity ESX cluster Service: Virtual Servers Description: Add 3 servers to Commodity VMware vSphere cluster to increase VM capacity on Wed May 2 9-9:30am. No impact to existing VMs is expected. |
| 9:00 AM - 12:00 PM | Emergency upgrade of the Mail Filtering Service Service: Mail Filtering Service Description: The mail filtering service will be upgraded to the latest software release from the vendor to fix a bug that has been affecting us. No service outage is expected during the upgrade due to the load ... (more) |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 10:30 PM | Unix-based virtual Web hosting maintenance Service: Web Publishing on Unix Description: Between 10:00 and 10:30 p.m. on Wednesday, May 2nd, servers handling a subset of Unix-based virtual Web hosting sites will undergo maintenance to reallocate server resources. During this period ... (more) |
| 7:30 AM - 3:30 PM | Utility Relay Testing UDC C Service: University Data Center Description: Annual Service Utility relay testing |
| 9:00 AM - 10:00 AM | Planned maintenance on beta.dp.utexas.edu Service: UT Direct development environment Description: Upgrading web server software to latest release. No downtime or interruption of service expected. |
| 9:00 AM - 9:00 PM | Commodity cluster BIOS/PERC patching Service: Virtual Servers Description: We will be rotating vSphere servers out of production on Thurs 5/3 9am - 9pm to apply BIOS and PERC firmware updates. This is to remediate the issue that caused a server to panic a few weeks ago. |
| 8:00 AM - 9:00 PM | Patching ESXi server BIOS/Perc firmware Service: Virtual Servers Description: Applying firmware and BIOS updates to the ESXi servers at suggestion of Dell. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 7:00 AM - 10:00 AM | Customer Survey update Service: Footprints Incident Tracking System Description: Adding and updating customer-facing text in both the questions and instructions included on the survey page sent to customers of the 'ITS Incident Management' and 'ITS Managed Desktop Support' ... (more) |
