ITS Services Status
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 8:00 AM | ITS JIRA Upgrade Service: Jira Maintenance blackout window Description: The ITS JIRA instance (https://issues.its.utexas.edu/) will be completely unavailable while stewards upgrade from version 3.13 to 4.4.5. |
| 5:00 PM - 5:15 PM | Planned Maintenance of Document Repository DRI Servlet on June 12 at 5 PM Service: Document Repository Description: Changed the smtp server hostname used by DRI servlet from mail.utexas.edu to relay.mail.utexas.edu. This will allow Doc Repo DRI Servlet to transition from mail.utexas.edu to Google's mail services. ... (more) |
| 10:00 PM - 2:00 AM | Wikis Monthly Maintenance Service: University Wiki Service Description: Scheduled maintenance for the University Wiki Service occurs the second Tuesday of the month from 10 p.m. - 2 a.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 6:30 AM - 7:00 AM | Routine uTexas Identity Manager (TIM) PROD maintenance Service: EID Description: We will be conducting routine maintenance on the TIM PROD system. Users of the EID Administrative Application and the EID Self Service Application may experience a connection reset. No other impact ... (more) |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 5:00 PM - 5:30 PM | Group E-Mail Scheduled Maintenance Service: Group E-Mail Description: Routine maintenance for the Group E-mail system. |
| 5:00 PM - 5:30 PM | Secure Message Maintenance Service: Secure Messaging Description: Routine maintenance for the Secure Message system. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 11:00 PM | Unix-based Custom Web Hosting Maintenance Service: Web Publishing on Unix Description: A server that supports Custom Web Hosting will undergo preventative maintenance between 10 and 11 p.m. on Wednesday, June 13th. During this maintenance there will be a brief period of service ... (more) |
| 6:00 AM - 8:00 AM | ITS JIRA 4.4.5 Upgrade Service: Jira Maintenance blackout window Description: The ITS JIRA instance will be unavailable from 6:00 AM to 8:00 AM while it is upgraded from version 3.13 to 4.4.5. |
| 7:00 AM - 8:00 AM | DPUSER Maintenance Service: DPUSER Description: DPUSER Maintenance will take place in PROD. No user impact is expected. |
| 9:00 AM - 11:00 AM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routing maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 6:00 AM - 6:30 AM | ITS JIRA Server Restart Service: Jira Description: The ITS instance of JIRA (not SIS or University Operations) will be restarted to pick up changes in support of backwards compatibility for bookmarks. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 8:00 AM - 2:00 PM | Upgrade OS on Load Balancers Service: Core Network Services Description: An OS patch set will be installed on the F5 load balancing appliances. This maintenance shouldn't impact web-based services. Users of load balanced services with long held connections may be ... (more) |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:01 AM - 12:05 AM | reboot of SQL03 Service: Microsoft SQL Server Description: ITS Microsoft SQL Server SQL03 will be rebooted at 12:01 AM June 17th in order to resume automated patching cycle. Adobe Connect may be affected, and Systems staff will be monitoring for any issues. |
| 4:00 PM - 5:00 PM | uTexas Enterprise Directory (TED) emergency maintenance Service: uTexas Enterprise Directory (TED) Description: Emergency maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 7:00 AM - 7:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, June 19th from 7:00am - 7:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, June 19th from 7:00am - 7:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, June 19th from 7:00am - 7:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 10:00 AM | DNS Maintenance Service: Campus Network Description: Networking will be applying patches to the campus DNS servers on Tuesday, June 19 from 8:00am-10:00am. These patches address security vulnerabilities in the DNS server software. There is no ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | DPUSER Maintenance Service: DPUSER Description: DPUSER Maintenance will take place in PROD. No user impact is expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 9:00 AM | ECS JIRA Upgrade to 4.4.5 Service: Jira Description: The ECS/University Operations instance of JIRA will be unavailable while it is being upgraded to version 4.4.5 |
| 9:30 PM - 10:30 PM | EMN$MAIL QUAL maintenance Service: Mainframe Email Description: We will be making some changes to the backend of the EMN$MAIL delivery system in QUAL on Monday, June 25th at 9:30pm. There will be no changes made to PROD mail delivery, and there will be no ... (more) |
| 7:00 AM - 8:00 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: On Tuesday, June 26th from 7:00AM - 8:00AM, Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 5:00 PM - 5:15 PM | UT Direct Home Page Migration Service: UT Direct Description: We will be migrating updates for index.WBX and index.wbt to Prod. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 10:30 PM | Log4Natural Planned Maintenance Description: The Log4Natural team is planning a migration to production next Wednesday, June 27th, between 10:00pm and 10:30pm. There should be no interruption to logging during this maintenance. The migration ... (more) |
| 6:00 AM - 6:30 AM | Emergency Maintenance: ECS JIRA Re-indexing Service: Jira Description: The University Operations (aka, ECS) instance of JIRA will be unavailable during this window as its database is being re-indexed. |
| 8:00 AM - 8:15 AM | Group E-Mail Scheduled Maintenance Service: Group E-Mail Description: We will be performing routine maintenance on the Group E-mail application. Changes will be transparent, and users will not be interrupted. |
| 8:00 AM - 8:15 AM | Secure Message Maintenance Service: Secure Messaging Description: We will be performing routine maintenance on the Secure Message System. Changes will be transparent, and users will not be interrupted. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
