ITS Services Status
- 5/24/2013
12:27 PM - RESOLVED: TID Printing from Mainframe unavailable
Service RestoredThe issues with the TID printing has been resolved, But the TID print que is backed up with jobs from earlier this morning. The backlog should clear up throughout the day.
As of 9:50 am on 5/24/13 many customers (from multiple offices and departments) are reporting the inability to print mainframe documents using TID printers. We’ve verified that it is a TID issue by having customers try printing non-mainframe documents on the printers. System staff is investigating.
- 5/23/2013
9:22 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Thursday 5/23/13 9:00pm-9:30pm
Service RestoredThis maintenance is completed.
We will be doing maintenance on the TIM PROD systems tonight, Thursday 5/23/13 between 9:00pm and 9:30pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:01 AM - 12:05 AM | reboot of SQL03 Service: Microsoft SQL Server Description: ITS Microsoft SQL Server SQL03 will be rebooted at 12:01 AM June 17th in order to resume automated patching cycle. Adobe Connect may be affected, and Systems staff will be monitoring for any issues. |
| 4:00 PM - 5:00 PM | uTexas Enterprise Directory (TED) emergency maintenance Service: uTexas Enterprise Directory (TED) Description: Emergency maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 7:00 AM - 7:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, June 19th from 7:00am - 7:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, June 19th from 7:00am - 7:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, June 19th from 7:00am - 7:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 10:00 AM | DNS Maintenance Service: Campus Network Description: Networking will be applying patches to the campus DNS servers on Tuesday, June 19 from 8:00am-10:00am. These patches address security vulnerabilities in the DNS server software. There is no ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | DPUSER Maintenance Service: DPUSER Description: DPUSER Maintenance will take place in PROD. No user impact is expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 9:00 AM | ECS JIRA Upgrade to 4.4.5 Service: Jira Description: The ECS/University Operations instance of JIRA will be unavailable while it is being upgraded to version 4.4.5 |
| 9:30 PM - 10:30 PM | EMN$MAIL QUAL maintenance Service: Mainframe Email Description: We will be making some changes to the backend of the EMN$MAIL delivery system in QUAL on Monday, June 25th at 9:30pm. There will be no changes made to PROD mail delivery, and there will be no ... (more) |
| 7:00 AM - 8:00 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: On Tuesday, June 26th from 7:00AM - 8:00AM, Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 5:00 PM - 5:15 PM | UT Direct Home Page Migration Service: UT Direct Description: We will be migrating updates for index.WBX and index.wbt to Prod. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 10:30 PM | Log4Natural Planned Maintenance Description: The Log4Natural team is planning a migration to production next Wednesday, June 27th, between 10:00pm and 10:30pm. There should be no interruption to logging during this maintenance. The migration ... (more) |
| 6:00 AM - 6:30 AM | Emergency Maintenance: ECS JIRA Re-indexing Service: Jira Description: The University Operations (aka, ECS) instance of JIRA will be unavailable during this window as its database is being re-indexed. |
| 8:00 AM - 8:15 AM | Group E-Mail Scheduled Maintenance Service: Group E-Mail Description: We will be performing routine maintenance on the Group E-mail application. Changes will be transparent, and users will not be interrupted. |
| 8:00 AM - 8:15 AM | Secure Message Maintenance Service: Secure Messaging Description: We will be performing routine maintenance on the Secure Message System. Changes will be transparent, and users will not be interrupted. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 8:00 AM | SIS JIRA Upgrade Service: Jira Description: The Student Information Systems (SIS) instance of JIRA (https://issues.reg.utexas.edu) will be upgraded to version 4.4.5 |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 9:00 AM - 12:00 PM | Routine QUAL TIM Maintenance Service: uTexas Identity Manager (TIM) Description: Routine maintenance on TIM (uTexas Identity Manager) QUAL. No interruption of service is anticipated. |
| 5:00 PM - 5:15 PM | Planned maintenance of Document Repository on Tuesday, July 3 at 5 PM Service: Document Repository Description: A planned maintenance of Document Repository is scheduled on Tuesday, July 3 at 5 PM. The stunnel certificate used to communicate with mainframe broker will be renewed during the maintenance period. ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 7:30 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting a change on the A-side service router in UDC-C to replace faulty hardware. No service interruption is expected. |
| 9:00 AM - 12:00 PM | ITS Virtual Servers datastore addition Service: Virtual Servers Description: Adding new datastores to the virtual servers hosts. This maintenance is transparent, no downtime or service interruption is expected. |
| 9:30 AM - 10:00 AM | Update of security routines on qual.its.utexas.edu web server Service: UT Direct Q/A environment Description: Will be applying bug fixes to the security routines. No down time or interruption of service expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
