ITS Services Status
- 5/23/2013
9:22 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Thursday 5/23/13 9:00pm-9:30pm
Service RestoredThis maintenance is completed.
We will be doing maintenance on the TIM PROD systems tonight, Thursday 5/23/13 between 9:00pm and 9:30pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/23/2013
10:58 AM - RESOLVED: Javamail/FTPMail - outbound email routing change EXTENDED
Service RestoredThe maintenance was completed at 10:45 am.
The maintenance is extended until 10:45. No user impact seen.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| All Day | UT Virtual Service ESXi Maintenance Service: Virtual Servers Description: We will be upgrading all the host in our UT-V clusters to the 12202012 patch level. This will be a seamless upgrade, and customers will experience no noticeable downtime. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication in Production Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance in the production environment. Users should experience no interruption of service. |
| 7:00 AM - 7:30 AM | Javamail migration to Linux Service: Mainframe Email Description: One out of three Javamail production servers will be migrated from Solaris (jmail3.its.utexas.edu) to Linux (jmail-p03.its.utexas.edu). There should be no service interruption as the other two ... (more) |
| 9:00 AM - 11:00 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, January 22nd from 9:00 a.m. to 11:00 a.m. the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 9:00 AM - 11:00 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, January 22nd from 9:00 a.m. to 11:00 a.m. Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 9:00 AM - 11:00 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, January 22nd from 9:00 a.m. to 11:00 a.m. the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 2:00 PM - 2:30 PM | TEST uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: TIM TEST will be undergoing routine maintenance. No service interruption is expected. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| All Day | UT Virtual Service ESXi Maintenance Service: Virtual Servers Description: We will be upgrading all the host in our UT-V clusters to the 12202012 patch level. This will be a seamless upgrade, and customers will experience no noticeable downtime. |
| 7:00 AM - 7:30 AM | MSSQL Maintenance - SQL01 - new time Service: Microsoft SQL Server Description: * moving 30 minutes earlier* as part of ongoing maintenance operations, SQL Server SQL01 will be shutdown briefly during this maintenance window. All connecting client applications including ... (more) |
| 7:30 AM - 8:00 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting maintenance on one of the redundant UDCC uplinks. Traffic will be gracefully migrated from the link before any work is completed, no outage is expected. |
| 9:00 AM - 10:00 AM | Planned Maintenance for Central Credit Card Processing Web Site Service: Central Credit Card Processing Web Site Description: The IP of the service is being changed to route traffic to the new load balancing appliances. No outage or downtime is expected. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:30 AM - 8:00 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting maintenance to bring two additional rows online for the data center network. No outage is expected during the process. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: AEMS will undergo maintenance. Some or all AEMS will be unavailable for periods which depend upon the specific work being performed. In some cases, it may be necessary for users to restart their mail ... (more) |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 4:00 PM | Annual UPS Preventative Maintenance Service: FAC Facilities Description: UDC-FAC Will be conducting Annual UPS Preventative Maintenance on UPS's at UDCB AND UDC A This is non-impacting event. |
| 5:00 PM - 6:00 PM | Pype maintenance Service: Python Production Environment (PyPE) Description: The Pype deployment interface will be down for up to 1 hour while an underlying service is moved from one machine to another. Deployed applications will be unaffected. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication in Production Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance in the production environment. Users should experience no interruption of service. |
| 7:00 AM - 7:30 AM | Javamail + FTPMail prod host migration Service: Mainframe Email Description: The second of three Javamail/FTPMail servers will be migrated from Solaris (jmail2) to RHELinux (jmail-p02.its.utexas.edu). No service interruption is expected as the other two servers (jmail1, ... (more) |
| 8:00 AM - 4:00 PM | Annual UPS Preventative Maintenance Service: FAC Facilities Description: UDC-FAC Will be conducting Annual UPS Preventative Maintenance on UPS's at UDCB AND UDC A This is non-impacting event. |
| 9:00 AM - 11:00 AM | TEST uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: TIM TEST will be undergoing routine maintenance. No service interruption is expected. |
| 9:00 AM - 10:00 AM | PROD uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance. We don't anticipate any user impact. |
| 10:00 PM - 11:55 PM | Web Central Maintenance Service: Web Central Description: The Web servers hosting www.utexas.edu and Unix-based custom Web hosting sites will undergo routine maintenance. No customer visible impact is anticipated. |
| 3:00 PM - 5:00 PM | UTEBS Appliance Patching Service: UT Enterprise Bulk Storage (UTEBS) Description: Appliances will be patched. Maintenance is intended to be nondisruptive. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:45 AM - 7:45 AM | XML Gateway Java version update Service: XMLGateway Description: XML Gateway service will be interrupted for upto an hour, to update the version of Java used by the application. |
| 6:45 AM - 7:45 AM | Planned maintenance on the Student Photo Roster Service: Student Photo Roster Description: Due to maintenance on the XML Gateway, the Photo Roster may experience interruptions in service during this maintenance window. |
| 1:00 PM - 3:00 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated, however updates to TED may be suspended periodically during this ... (more) |
| 11:00 PM - 11:59 PM | Update to JDK on myutbenefits Service: My UT Benefits Description: We will be updating the Java JDK to Java 7u11 on the mybenefits.its.utexas.edu servers |
| 10:00 AM - 11:00 AM | Update of JDK for webagent & webapps Service: UT Direct Description: We will be updating the Java JDK to the latest point release on utdirect. No downtime or user impact is expected. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 7:00 AM - 10:00 AM | Footprints Schedule Maintenance Service: Footprints Incident Tracking System Description: Footprints scheduled maintenance - OS or application patching and updates. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 3:30 PM - 5:00 PM | PyPE Secondary (non-production) Server Maintenance Service: Python Production Environment (PyPE) Description: The window for upgrades and patches to be applied to non-production execution servers in the PyPE infrastructure. |
| 5:00 PM - 7:00 PM | Planned maintenance of beta.its.utexas.edu web service Service: UT Direct Q/A environment Description: The beta.its.utexas.edu web server will undergo OS patching. The service is clustered, so there will be no interruption of service or down time, but migration of java webapps may fail during the ... (more) |
| 6:30 AM - 7:00 AM | PROD uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance. Users of the EID Self Service application or the EID Administrative application could experience connect resets during the maintenance. |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 9:00 AM - 11:00 AM | TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: TIM TEST and QUAL will be undergoing routine maintenance. No service interruption is expected. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 6:00 AM - 7:00 AM | Application Registry (AppReg) Server Maintenance Service: Application Registry Description: Installing operating system updates on appreg.security.utexas.edu. |
| 8:00 AM - 12:00 PM | Emergency Maintenance: SAINT Infrastructure Service: Selfscan (SAINT) Description: The SAINT infrastructure will be unavailable in order to correct an ongoing issue affecting administration of the system. |
| 9:00 AM - 11:00 AM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:30 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 11:00 PM | UT Lists planned maintenance Service: UT Lists Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web GUI at https://utlists.utexas.edu may be unavailable during ... (more) |
| 7:00 AM - 8:00 AM | Planned Apollo Maintenance in TEST Service: Apollo Description: Routine maintenance will take place in TEST to fix a problem with group member management in Apollo Lite. No downtime is expected. |
| 7:00 AM - 7:30 PM | Javamail + FTPMail host migration to Linux Service: Mainframe Email Description: The third of three Javamail+FTPMail servers will be migrated from Solaris (jmail1) to RHELinux (jmail-p01.its.utexas.edu). No service interruption is expected as the other two servers (jmail-p02, ... (more) |
| 5:00 PM - 7:00 PM | Planned maintenance of dpdev1.dp.utexas.edu web service Service: UT Direct development environment Description: The dpdev1.dp.utexas.edu web server will undergo OS patching. The service is clustered, so there will be no interruption of service or down time, but migration of java webapps may fail during the ... (more) |
| 10:00 PM - 10:00 AM | Footprints Upgrade Service: Footprints Incident Tracking System Description: We will upgrade the current version of Footprints from v9.5.4 to 11.5. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 10:00 PM - 10:00 AM | Footprints Upgrade Service: Footprints Incident Tracking System Description: We will upgrade the current version of Footprints from v9.5.4 to 11.5. |
