ITS Services Status
- 5/24/2013
12:27 PM - RESOLVED: TID Printing from Mainframe unavailable
Service RestoredThe issues with the TID printing has been resolved, But the TID print que is backed up with jobs from earlier this morning. The backlog should clear up throughout the day.
As of 9:50 am on 5/24/13 many customers (from multiple offices and departments) are reporting the inability to print mainframe documents using TID printers. We’ve verified that it is a TID issue by having customers try printing non-mainframe documents on the printers. System staff is investigating.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 9:00 PM - 10:00 PM | Pype Monthly Maintenance Service: Python Production Environment (PyPE) Description: The monthly maintenance window for the Pype service. Standard actions may include service upgrades and OS patches. |
| 7:30 AM - 8:00 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, April 30th from 7:30-8:00 am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:30 AM - 8:00 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, April 30th from 7:30-8:00 am the ID Photo Gateway will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time. |
| 7:30 AM - 8:00 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, April 30th from 7:30-8:00 am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 4:00 PM - 5:00 PM | ERP UI Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 6:00 AM - 7:00 AM | Application Registry (AppReg) Server Maintenance Service: Application Registry Description: Installing operating system updates on appreg.security.utexas.edu. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 9:00 PM - 11:00 PM | OS Patching of Document Repository production servers Service: Document Repository Description: Linux operating system on Document Repository virtual machines will be patched. There will be two brief interruptions of 2 to 3 minutes each during this maintenance window. |
| 10:00 PM - 11:00 PM | UT Lists planned maintenance Service: UT Lists Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web GUI at https://utlists.utexas.edu may be unavailable during ... (more) |
| 7:00 AM - 8:00 AM | EMN$INET maintenance Service: Mainframe Email Description: Code changes in EMN$INET will be migrated from TEST to QUAL. No service disruption is expected. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 10:00 AM - 11:00 AM | Quaterly Java JDK update on qual.its.utexas.edu Service: UT Direct Q/A environment Description: We will be updating the Java JDK for java webapps and jwebagent on qual.its.utexas.edu to the latest version, Java 7 update 21 No user impact expected |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 12:01 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 6:30 AM - 6:45 AM | MSSQL Maintenance for SQL01 Service: Microsoft SQL Server Description: There will be a brief outage for SQL Server SQL01 for a required failover event. Dependent applications including ITS-offered Sharepoint 2010 will be unavailable during a portion of this maintenance. |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 7:00 AM - 7:30 AM | EMN$INET maintenance Service: Mainframe Email Description: Code changes in EMN$INET will be migrated to PROD. No service disruption is expected. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 8:00 AM - 11:59 AM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 8:00 AM - 9:00 AM | UTForge Quarterly Maintenance Service: UTForge Description: The UTForge production servers will undergo quarterly system security and package updates. There will be no interruption for the Subversion service, Trac will be unavailable for a portion of this ... (more) |
| 9:00 AM - 11:00 AM | uTexas Identity Manager (TIM) TEST Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the TIM TEST servers. There will two 5-10 minute outages. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 10:00 AM - 11:00 AM | Quarterly Java JDK update on dpdev1 and beta.its.utexas.edu Service: UT Direct development environment Description: We will be updating the Java JDK for java webapps and jwebagent on dpdev1.dp.utexas.edu and beta.its.utexas.edu to the latest version, Java 7 update 21 No user impact expected |
| 4:00 PM - 5:00 PM | ERP UI Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 10:00 PM - 11:59 PM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: *DEFINE Internals Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 5:30 PM - 6:00 PM | Group E-Mail Planned Maintenance Service: Group E-Mail Description: Planned maintenance for the Group E-Mail server. Users may experience a temporary disruption. |
| 1:00 PM - 5:00 PM | Urchin Planned Maintenance Window Service: Web Analytics: Urchin Description: Planned monthly maintenance window for Urchin. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
