The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/20/2014
2:46 PM
RESOLVED:Phone and email support for Canvas down
Service Restored

2:45
Canvas Status Update
RESOLVED - Help request submission to Canvas Support functional via all methods again - 10/20/14
Email support is up and functional again. We have begun receiving email communication from Canvas users again and our own tests confirm functionality as well. All supported methods of help request submission are functioning as expected. We apologize for any frustration this caused your users.

Please don’t hesitate to contact us if you continue to experience an issue with any method of submitting a help request to Canvas Support.


2:05pm
Canvas Status Update
Users still unable to contact Canvas Support via email, works intermittently - 10/20/14
Zendesk is continuing to experience an issue with email processing causing issues with reaching Canvas Support via email. We have seen some emails make it through though it is still very intermittent at this time. We’re continuing to investigate the problem with Zendesk and will provide more information in the next 30 minutes.


1:32
Phone lines, webform help submissions and LiveChat support (for schools with chat support) remain functional; however, email support remains down. We’re continuing to investigate the problem with Zendesk and will provide more information in the next 30 minutes.


1:15
Phones back online; Users still unable to contact Canvas Support via email - 10/20/14
Phone lines are back up and functioning though email support is still down. Help submissions via the built-in help menu webform and LiveChat (for schools with chat support) are still functioning. We’re continuing to investigate the problem with Zendesk and will provide more information in the next 15 minutes


12:54
We just became aware of a Zendesk issue that is preventing users from reaching Canvas Support via the support phone lines or via email. Help submissions via the built-in help menu webform and LiveChat (for schools with chat support) are still functioning. We’re investigating the problem with Zendesk and will provide more information in the next 15 minutes.

10/18/2014
1:41 PM
Canvas Status Update: Request timeouts and severe slowness 10-15-14
Under Investigation

1:40
Since the release this morning, we’ve seen reports from some Chrome users that they’re unable to view discussion responses, see a list of files in a course’s Files section, edit / view pages, etc. In every case reported to us so far, clearing browser cache once has solved the problem entirely, for all Canvas content. The issue only seems to affect some Chrome users, not all. It does not seem to matter which version of Chrome the user is using.

Please encourage users who contact you with these symptoms (Chrome, can’t see certain content) to try clearing their cache. We’ve updated the greeting message on our phone lines to suggest this tip to callers, too.

We’ve reported this problem to our engineering team. Ideally, they’ll be able to push a global fix—but we haven’t identified a root cause yet, and this might prove to be an issue that can’t be addressed for all users from here. If we learn of cases where clearing cache does *not* solve this problem, we’ll provide an update right away.


1:58
Canvas response times have returned to normal levels and all should be functional again for your users. We apologize for any inconvenience this caused.  Please contact us if you are continuing to experience any issues.


We just became aware of an issue that is affecting many Canvas users, causing timeouts and lack of response to requests. We’re investigating the problem and will provide more information in the next 15 minutes.

10/16/2014
1:30 PM
RESOLVED: UT Forge SVN downtime
Service Restored

13:28
EXTERNAL NOTIFICATION:
While UT Forge SVN service is fully functional right now, this message serves to notify campus of a period of downtime our SVN service experienced earlier today in case anyone noticed a problem.

A very unusual problem with file handling blocked access to SVN repositories at 11:41 AM.
The issue was resolved at 12:05 PM.

If you have any trouble connecting to SVN now, please notify stewards as per normal at utforge-admin@utlists.utexas.edu

10/15/2014
11:27 AM
RESOLVED: UT Lists message delivery interruption
Service Restored

11:21
UT Lists mail delivery is restored and all outstanding mail is delivered.

ITS Systems staff have identified the root cause and will identify methods to avoid this issue in the future.


11:06
UT Lists mail service is experiencing delays in mail delivery. ITS systems staff are working on the problem.

Past Service Interruptions

Upcoming Maintenance

<<< 06/29/2014 - 07/19/2014 >>>
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 2:00 AM
Blackboard Weekly Maintenance
Service: Blackboard
Description: We will be performing quarterly OS patching of the application nodes.

There should be no user-visible impact.
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:00 AM - 8:00 AM
Monthly JIRA Application Maintenance
Service: Jira
Description: JIRA will undergo application maintenance every first Tuesday monthly.
7:00 AM - 8:00 AM
Central Web Authentication Maintenance - Non-Disruptive
Service: Central Web Authentication (CWA)
Description: The Central Web Authentication production environment will undergo a non-disruptive maintenance at this time.
7:00 AM - 8:00 AM
EMN$HTML QUAL migration
Service: Mainframe Email
Description: Changes to the Natural module EMN$HTML will be migrated from TEST to QUAL.
9:00 AM - 9:30 AM
Configure and Implement Oracle DataGuard Broker on Production ITS Central RAC
Service: Oracle
Description: We plan on implementing Oracle's DataGuard broker. This is a no outage and no disruption. Implementing this will ease the administration of DataGuard and allow OEM to monitor the status of the ... (more)
12:00 PM - 1:00 PM
Stache outtage
Description: Stache upgrade: Stache will be unavailable
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:00 AM - 8:00 AM
Monthly MSSQL Maintenance
Service: Microsoft SQL Server
Description: Regular monthly maintenance period for ITS MSSQL Servers
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:00 AM - 8:00 AM
Admin interface maintenance
Service: Python Production Environment (PyPE)
Description: The PyPE Admin Interface at https://pype.its.utexas.edu will be unavailable while its software is upgraded. Executing PyPE projects will not be affected.
9:00 AM - 1:00 PM
Hardware Migration of the QA ITS Central RAC Database Planned: Outage Maintenance
Service: Oracle
Description: We will be migrating the QA ITS Central RAC Oracle database over to new servers.

Our planned start time will be 9:00 AM, however, we won't take anything down until 9:30 AM. We are going to give ... (more)
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
5:00 PM - 7:00 PM
UT Direct Planned Maintenance
Service: UT Direct
Description: UT Direct will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 9:30 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting non-disruptive maintenance on the TIM PROD system.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine maintenance on the TIM PROD system. Users of the EID Administrative Application or the EID Self Help Application may experience connection resets during the maintenance ... (more)
6:30 AM - 8:30 AM
Student Photo Roster Planned Outage Maintenance
Service: Student Photo Roster
Description: On Tuesday, July 8th from 6:30-8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time.
6:30 AM - 8:30 AM
ID Photo Gateway Planned Outage Maintenance
Service: ID Photo Gateway
Description: On Tuesday, July 8th from 6:30-8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time.
6:30 AM - 8:30 AM
Virtual ID Cards Planned Outage Maintenance
Service: Virtual ID Cards
Description: On Tuesday, July 8th from 6:30-8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users may experience a brief
interruption in service during this time.
9:00 AM - 10:00 AM
TEST uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance on the TIM TEST system which will cause a 30 minute outage.
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
10:00 PM - 11:59 PM
Web Central Biweekly Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:30 AM
UTLogin planned maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a possible partial system outage.

Date: 7/9/2014
Start time: 6:30am
End time: 7:30am

Impact: There ... (more)
7:00 AM - 11:00 AM
UDC- Power monitoring system Maintenance
Service: University Data Center
Description: ITS Systems and UDC-FAC will be performing maintenance on the Data Center Power Monitoring System (ION Enterprise)
This is a Non-Disruptive Maintenance that will take approximately 4 hrs.
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
8:00 PM - 11:00 PM
vSphere and vCenter 5.5u1 upgrade
Service: Virtual Servers
Description: UT-V will be upgrading vSphere and vCenter to version 5.5u1
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:30 AM - 8:30 AM
TRAC maintenance
Service: Technical Resource Account Control (TRAC)
Description: Routine maintenance to TRAC will result in a short service disruption.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
12:00 PM - 2:00 PM
Mainframe Transfer Service Migration
Service: Mainframe
Description: Mainframe transfer service migration to new hosts.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
8:00 AM - 11:59 AM
Web Central Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
9:00 AM - 1:00 PM
Hardware Migration of the Production ITS Central RAC Database Planned: Outage Maintenance
Service: Oracle
Description: We will be migrating the Production ITS Central RAC Oracle database over to new servers. No changes will need to be made from the application side.

Our planned start time will be 9:00 AM, ... (more)
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
9:00 AM - 1:00 PM
Student Photo Roster Planned Outage
Service: Student Photo Roster
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm the Student Photo Roster will be unavailable.
9:00 AM - 1:00 PM
Virtual ID Cards Planned Outage
Service: Virtual ID Cards
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm Virtual ID Cards will be unavailable.
9:00 AM - 1:00 PM
ID Photo Gateway Planned Outage
Service: ID Photo Gateway
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm the ID Photo Gateway will be unavailable.
6:00 PM - 10:00 PM
Adobe Connect upgrade
Service: Web Conferencing - Adobe Connect
Description: Adobe Connect will be upgraded to the latest maintenance release
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
8:00 AM - 9:00 AM
qual.its.utexas.edu UTLogin maintenance
Service: UT Direct Q/A environment
Description: UTLogin authentication agent to be patched on UTDirect Qual qual.its.utexas.edu.
9:00 AM - 11:00 AM
QUAL uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance which will cause a 30 minute outage on the TIM QUAL system.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
6:00 PM - 10:00 PM
University Wiki Service Monthly Maintenance
Service: University Wiki Service
Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more)
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:30 AM
Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL
Service: MySQL
Description: regular planned maintenance window for ITS CAT1 and non-CAT1 MySQL.

This month's maintenance will only involve the non-CAT1 service.
Service disruption is expected to last less than 30 minutes.
6:30 AM - 8:30 AM
Blogs Planned Outage (MySQL Maintenance)
Service: University Blog Service
Description: ITS Systems will perform regular monthly maintenance on the MySQL CAT1 and non-CAT1 environments. UBS is dependent on MySQL and may be unavailable for up to 15 minutes during this 2 hour time frame.
6:30 AM - 8:30 AM
Wikis Planned Outage (MySQL Maintenance)
Service: University Wiki Service
Description: ITS Systems will perform regular monthly maintenance on the MySQL CAT1 and non-CAT1 environments. The University Wikis Service is dependent on MySQL and may be unavailable for up to 15 minutes during ... (more)
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
9:30 AM - 10:30 AM
Javamail, FTPMail PROD host patching
Service: Mainframe Email
Description: Quarterly OS and JVM patching of the Linux hosts that handle email from the mainframe (PROD environment).
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
12:01 PM - 1:00 PM
CTL's Credit by Exam System Maintenance
Description: CTL's Credit by Exam System will undergo maintenance. Users may experience a momentary interruption in service.
2:00 PM - 2:30 PM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine emergency maintenance of the TIM PROD system. During this maintenance there will be a delay in processing password changes to Active Directory for about 30 minutes. No ... (more)
5:00 PM - 5:30 PM
ERP/UTD Application Registry Maintenance
Description: We are performing maintenance on the ERP/UPD Application Registry to deploy user requested enhancements and bug fixes.
10:00 PM - 11:00 PM
UT Lists planned maintenance
Service: UT Lists
Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web interface at https://utlists.utexas.edu may be unavailable ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
11:00 AM - 11:30 AM
Javamail application update
Service: Mainframe Email
Description: A new version of Javamail application software will be deployed on the PROD hosts (jmail-pxx).

This version will log HTML-format email contents, in case of sending failure.
4:15 PM - 4:45 PM
uTexas Identity Manager (TIM) PROD Expedited Non-Disruptive Maintenance
Service: uTexas Identity Manager (TIM)
Description: uTexas Identity Manager (TIM) will be conducting a rolling restart of its web applications. No outages are expected, though some users may experience connection resets.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
2:45 PM - 7:00 PM
MSSQL SQL01: Passive node maintenance
Service: Microsoft SQL Server
Description: MSSQL SQL01 passive node (DB01) will undergo two non-disruptive maintenance July 18. No interruption in service is expected.
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!