The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/19/2014
2:13 AM
RESOLVED: Reboot for PHAROS UTPrint server
Service Restored

2:11 AM
The PHAROS UTPrint server is back online with functioning services.  The server is accepting print jobs from clients, though it remains to be seen if this reboot resolved the issue for SOA.  For the purposes of campus notification, this maintenance is complete.


12:22 AM
The PHAROS UTPrint server will be rebooted shortly after 12:00AM Friday morning to complete periodic patching and resolve an EDI service problem related to School of Architecture printing.

Any persons attempting to print using UTPrint during this reboot/maintenance window will be denied at the output terminals and by the print client software.

The demands on the UTPrint service require rebooting and maintenance during off-peak hours.

I will followup to this list once the maintenance is complete and printing services are verified as properly restored (which may take several hours).

At the direction of Pharos, it will be necessary to apply a service pack for Uniprint 8.3 Revision 396 which will enable consistent printing from Windows 8.1 (a problem which becomes more apparent every day).  The application of this service pack relates to client packages created and distributed by the server and will not directly affect the Pharos Uniprint print service on the server.

9/18/2014
4:42 PM
RESOLVED: UT Direct PDF Generator
Service Restored

16:37
This is the FINAL update to the “UT Direct PDF Generator” alert, posted at: http://www.utexas.edu/its/alerts/main.php

Good news!  The bug with redirection has been fixed in Production.  We are considering this issue entirely closed, and there will be no further updates to this list.

Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.

If you have specific concerns with the PDF Generator apart from UT Login, the team can be reached directly at pdfgen-admin@utlists.utexas.edu


14:17

ITS has placed a new version of PDF Generator into UT Direct in production as of about 11:15 AM today, and all Administrative Systems testing areas have reported success with it.

We believe this version fixes all reported problems.

There remains one known but rare bug: if you request a secured document but are not logged in, you will be prompted to login but not returned to the document.

You can still get the document by asking for it again after logging in, and many report that the browser’s “back” button works for this purpose.

ITS continues to work to correct this known bug.  Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.

The next update will be Monday 9/22 at 2:00 PM or earlier as warranted.


11:15

ITS has placed a new version of UT Direct PDF Generator into the production UT Direct environment.

We believe this version fixes all reported problems. 

One known bug exists: If a secured document is requested and are you are not logged in, you will be prompted to login.  Instead of redirecting you back to your original request (and handing you the document), the you will be redirected to the UT Direct homepage.  ITS will continue to develop a fix for this condition.

An update will follow at 2:00 PM, or earlier as warranted.

Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.

This issue will remain under investigation. 


10:14
ITS has placed a new version of UT Direct PDF Generator into the Qual UT Direct environment.  We are planning to release to Production UT Direct today.
Until then, ITS continues testing in the Qual UT Direct environment with assistance from groups that have reported problems from the University.
An update will follow at 2:00 PM, or earlier as warranted.
Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.  Please include:
What is the level of impact lack of PDF generation is causing in daily operations?
Are there any workarounds (like using the application/browser “print to PDF”) that are applicable in any situations?
Are there any “critical” periods happening soon that would change the level of impact in daily operations?


17:10
ITS has completed remediation and initial testing of a fix to the UT Direct PDF Generator. 
ITS will continue testing in development and qual UT Direct environments, with assistance from groups that have reported problems from the University.
An update will follow at 9/18 10AM, or earlier as warranted. 
Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.  Please include:

What is the level of impact lack of PDF generation is causing in daily operations?
Are there any workarounds (like using the application/browser “print to PDF”) that are applicable in any situations?
Are there any “critical” periods happening soon that would change the level of impact in daily operations?


12:16
This is an update to the “UT Direct PDF Generator” alert, posted at: http://www.utexas.edu/its/alerts/main.php
Attempts to generate PDFs from within UT Direct have proven inconsistent; PDF creation success and failure are intermittent, even using the same combinations of browser and OS.
ITS has begun prototyping solutions for the PDF Generator application, and we hope to be able to test with a wider audience this afternoon.
An update will follow at 4:30 PM, or earlier as warranted.

Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.  Please include:
- What is the level of impact lack of PDF generation is causing in daily operations?
- Are there any workarounds (like using the application/browser “print to PDF”) that are applicable in any situations?
- Are there any “critical” periods happening soon that would change the level of impact in daily operations?


10:41
This is an update to the “UT Direct PDF Generator” alert, posted at: http://www.utexas.edu/its/alerts/main.php
Attempts to generate PDFs from with UT Direct has been inconsistent; PDF creation success and failure are intermittent, using the same combinations of browser and OS.
ITS has begun remediating the sections in the PDF Generator application which cause the undesired behavior.
An update will follow at noon, or earlier as warranted. 

Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.  Please include:

What is the level of impact lack of PDF generation is causing in daily operations?
Are there any workarounds (like using the application/browser “print to PDF”) that are applicable in any situations?
Are there any “critical” periods happening soon that would change the level of impact in daily operations?


17:04
ITS Systems Middleware continues to investigate and has obtained assistance from developers in ITS Applications in the effort.

No workaround has been identified yet, though the team has identified promising leads.  We will update the list again on Wednesday at 12 noon.


17:02
This is an update to the “UT Direct PDF Generator” alert, posted at: http://www.utexas.edu/its/alerts/main.php

Attempts to generate PDFs from with UT Direct has been inconsistent; PDF creation success and failure are intermittent, using the same combinations of browser and OS.

Analysis of code and transactional process traces have resulted in identification of sections in the PDF Generator that may be responsible for the undesired behavior.  ITS continues to investigate and debug this issue. 

An update will follow no later than 10:00AM, or earlier as warranted.

Please contact the UTLogin team at utlogin@utlists.utexas.edu if you have any issues, questions or concerns.

Please include:

What is the level of impact lack of PDF generation is causing in daily operations?
Are there any workarounds (like using the application/browser “print to PDF”) that are applicable in any situations?
Are there any “critical” periods happening soon that would change the level of impact in daily operations?


11:30
ITS has been notified of problems using the “PDF generator” within UT Direct.

This service is most commonly used to create electronic copies of W-2s and systematically generated letters.

ITS is attempting to reliably reproduce the problem and troubleshoot the issue.

An update will follow no later than 1.30PM, or earlier as warranted.ITS continues to investigate and debug this issue.

9/11/2014
8:09 AM
Deprecating selected older, weaker SSL ciphers for Canvas
Under Investigation

We’re deprecating a handful of older, weaker SSL ciphers effective EOD next Wednesday (9/17/14); we believe very few, if any, of you will be impacted by this change.

Past Service Interruptions

Upcoming Maintenance

<<< 07/06/2014 - 07/26/2014 >>>
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 9:30 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting non-disruptive maintenance on the TIM PROD system.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine maintenance on the TIM PROD system. Users of the EID Administrative Application or the EID Self Help Application may experience connection resets during the maintenance ... (more)
6:30 AM - 8:30 AM
Student Photo Roster Planned Outage Maintenance
Service: Student Photo Roster
Description: On Tuesday, July 8th from 6:30-8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time.
6:30 AM - 8:30 AM
ID Photo Gateway Planned Outage Maintenance
Service: ID Photo Gateway
Description: On Tuesday, July 8th from 6:30-8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time.
6:30 AM - 8:30 AM
Virtual ID Cards Planned Outage Maintenance
Service: Virtual ID Cards
Description: On Tuesday, July 8th from 6:30-8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users may experience a brief
interruption in service during this time.
9:00 AM - 10:00 AM
TEST uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance on the TIM TEST system which will cause a 30 minute outage.
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
10:00 PM - 11:59 PM
Web Central Biweekly Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:30 AM
UTLogin planned maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a possible partial system outage.

Date: 7/9/2014
Start time: 6:30am
End time: 7:30am

Impact: There ... (more)
7:00 AM - 11:00 AM
UDC- Power monitoring system Maintenance
Service: University Data Center
Description: ITS Systems and UDC-FAC will be performing maintenance on the Data Center Power Monitoring System (ION Enterprise)
This is a Non-Disruptive Maintenance that will take approximately 4 hrs.
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
8:00 PM - 11:00 PM
vSphere and vCenter 5.5u1 upgrade
Service: Virtual Servers
Description: UT-V will be upgrading vSphere and vCenter to version 5.5u1
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:30 AM - 8:30 AM
TRAC maintenance
Service: Technical Resource Account Control (TRAC)
Description: Routine maintenance to TRAC will result in a short service disruption.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
12:00 PM - 2:00 PM
Mainframe Transfer Service Migration
Service: Mainframe
Description: Mainframe transfer service migration to new hosts.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
8:00 AM - 11:59 AM
Web Central Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
9:00 AM - 1:00 PM
Hardware Migration of the Production ITS Central RAC Database Planned: Outage Maintenance
Service: Oracle
Description: We will be migrating the Production ITS Central RAC Oracle database over to new servers. No changes will need to be made from the application side.

Our planned start time will be 9:00 AM, ... (more)
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
9:00 AM - 1:00 PM
Student Photo Roster Planned Outage
Service: Student Photo Roster
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm the Student Photo Roster will be unavailable.
9:00 AM - 1:00 PM
Virtual ID Cards Planned Outage
Service: Virtual ID Cards
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm Virtual ID Cards will be unavailable.
9:00 AM - 1:00 PM
ID Photo Gateway Planned Outage
Service: ID Photo Gateway
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm the ID Photo Gateway will be unavailable.
6:00 PM - 10:00 PM
Adobe Connect upgrade
Service: Web Conferencing - Adobe Connect
Description: Adobe Connect will be upgraded to the latest maintenance release
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
8:00 AM - 9:00 AM
qual.its.utexas.edu UTLogin maintenance
Service: UT Direct Q/A environment
Description: UTLogin authentication agent to be patched on UTDirect Qual qual.its.utexas.edu.
9:00 AM - 11:00 AM
QUAL uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance which will cause a 30 minute outage on the TIM QUAL system.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
6:00 PM - 10:00 PM
University Wiki Service Monthly Maintenance
Service: University Wiki Service
Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more)
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:30 AM
Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL
Service: MySQL
Description: regular planned maintenance window for ITS CAT1 and non-CAT1 MySQL.

This month's maintenance will only involve the non-CAT1 service.
Service disruption is expected to last less than 30 minutes.
6:30 AM - 8:30 AM
Blogs Planned Outage (MySQL Maintenance)
Service: University Blog Service
Description: ITS Systems will perform regular monthly maintenance on the MySQL CAT1 and non-CAT1 environments. UBS is dependent on MySQL and may be unavailable for up to 15 minutes during this 2 hour time frame.
6:30 AM - 8:30 AM
Wikis Planned Outage (MySQL Maintenance)
Service: University Wiki Service
Description: ITS Systems will perform regular monthly maintenance on the MySQL CAT1 and non-CAT1 environments. The University Wikis Service is dependent on MySQL and may be unavailable for up to 15 minutes during ... (more)
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
9:30 AM - 10:30 AM
Javamail, FTPMail PROD host patching
Service: Mainframe Email
Description: Quarterly OS and JVM patching of the Linux hosts that handle email from the mainframe (PROD environment).
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
12:01 PM - 1:00 PM
CTL's Credit by Exam System Maintenance
Description: CTL's Credit by Exam System will undergo maintenance. Users may experience a momentary interruption in service.
2:00 PM - 2:30 PM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine emergency maintenance of the TIM PROD system. During this maintenance there will be a delay in processing password changes to Active Directory for about 30 minutes. No ... (more)
5:00 PM - 5:30 PM
ERP/UTD Application Registry Maintenance
Description: We are performing maintenance on the ERP/UPD Application Registry to deploy user requested enhancements and bug fixes.
10:00 PM - 11:00 PM
UT Lists planned maintenance
Service: UT Lists
Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web interface at https://utlists.utexas.edu may be unavailable ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
11:00 AM - 11:30 AM
Javamail application update
Service: Mainframe Email
Description: A new version of Javamail application software will be deployed on the PROD hosts (jmail-pxx).

This version will log HTML-format email contents, in case of sending failure.
4:15 PM - 4:45 PM
uTexas Identity Manager (TIM) PROD Expedited Non-Disruptive Maintenance
Service: uTexas Identity Manager (TIM)
Description: uTexas Identity Manager (TIM) will be conducting a rolling restart of its web applications. No outages are expected, though some users may experience connection resets.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
2:45 PM - 7:00 PM
MSSQL SQL01: Passive node maintenance
Service: Microsoft SQL Server
Description: MSSQL SQL01 passive node (DB01) will undergo two non-disruptive maintenance July 18. No interruption in service is expected.
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
9:00 AM - 4:00 PM
MSSQL SQL01: Passive node maintenance
Service: Microsoft SQL Server
Description: MSSQL SQL01 passive node (DB02) will undergo two non-disruptive maintenance on July 21. No interruption in service is expected.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
11:00 AM - 12:00 PM
UTmail Signup Portal Maintenance
Service: UTmail
Description: ITS will be performing maintenance on the UTmail signup portal ( https://get.utmail.utexas.edu/ ). No interruption in service is expected.
7:00 AM - 8:00 AM
XML Gateway PROD - quarterly host OS patching
Service: XMLGateway
Description: XML Gateway service will be interrupted, for about 15 minutes, while the PROD host's OS receives quarterly patches.
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
7:00 AM - 8:00 AM
Central Web Authentication maintenance in Qual UT Direct
Service: Central Web Authentication (CWA)
Description: Central Web Authentication will have a short non-disruptive maintenance at 7:00AM on July 22nd. No impact to users is anticipated.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
10:00 AM - 12:00 PM
UTmail Signup Portal Expedited Maintenance
Service: UTmail
Description: ITS will be performing expedited maintenance on the UTmail Signup Portal ( https://get.utmail.utexas.edu/ ). No interruption in service is expected.
3:30 PM - 4:00 PM
UTmail Signup Portal Expedited Maintenance
Service: UTmail
Description: ITS will be performing expedited maintenance on the UTmail Signup Portal ( https://get.utmail.utexas.edu/ ). No interruption in service is expected.
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
7:30 AM - 8:30 AM
SDS - Digital Download Service maintenance
Service: Software Distribution and Sales
Description: SDS-DD will undergo minor maintenance related to UTLogin configurations. Brief service interruption may occur.
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
8:00 AM - 9:00 AM
UTForge monthly application maintenance
Service: UTForge
Description: The UTForge service will undergo application maintenance monthly on the fourth Thursday from 8 - 9 a.m. Subversion and Trac will be available throughout this maintenance event.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
9:00 AM - 10:00 AM
Group E-Mail Planned Maintenance
Service: Group E-Mail
Description: The Group E-mail system will undergo regular maintenance on the third Monday of every month. This maintenance may be minor and non-disruptive or may consist of OS updates that would require a reboot ... (more)
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
9:00 AM - 9:30 AM
Expedited PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: There may be connection resets during the maintenance, but there will be no outage.
6:00 PM - 2:00 AM
Domain Controller Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Domain Controllers will have their operating system upgraded to Windows Server 2012 R2.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
9:00 AM - 11:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance which will cause a 30 minute outage on the TIM PROD system.
11:00 AM - 3:00 PM
UTLogin routine maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a partial system outage.

Date: Sat 7/26/2014
Start time: 11:00 AM
End time: 3:00 PM

Impact: This ... (more)
6:00 PM - 2:00 AM
Domain Controller Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Domain Controllers will have their operating system upgraded to Windows Server 2012 R2.

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!