ITS Services Status
- 6/19/2013
4:37 PM - RESOLVED: Office 365 service degradation
Service RestoredThe Office 365 portal now shows Exchange Online as healthy.
Microsoft just posted a service degradation notice on their office365 portal. This mostly impacts provisioning of new accounts, which might impact our ability to migrate users scheduled for tomorrow. It also might impact imap/pop connectivity (if you use those clients).
We will give you a update on the progress as soon as we have them.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 12:01 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 6:30 AM - 6:45 AM | MSSQL Maintenance for SQL01 Service: Microsoft SQL Server Description: There will be a brief outage for SQL Server SQL01 for a required failover event. Dependent applications including ITS-offered Sharepoint 2010 will be unavailable during a portion of this maintenance. |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 7:00 AM - 7:30 AM | EMN$INET maintenance Service: Mainframe Email Description: Code changes in EMN$INET will be migrated to PROD. No service disruption is expected. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 9:00 AM - 5:00 PM | Upgrade UT-V network switching Service: Virtual Servers Description: Upgrade the Nexus 1000v network switching subsystem to the latest revision. No service interruptions are anticipated. |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 8:00 AM - 11:59 AM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 8:00 AM - 9:00 AM | UTForge Quarterly Maintenance Service: UTForge Description: The UTForge production servers will undergo quarterly system security and package updates. There will be no interruption for the Subversion service, Trac will be unavailable for a portion of this ... (more) |
| 9:00 AM - 11:00 AM | uTexas Identity Manager (TIM) TEST Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the TIM TEST servers. There will two 5-10 minute outages. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 10:00 AM - 11:00 AM | Quarterly Java JDK update on dpdev1 and beta.its.utexas.edu Service: UT Direct development environment Description: We will be updating the Java JDK for java webapps and jwebagent on dpdev1.dp.utexas.edu and beta.its.utexas.edu to the latest version, Java 7 update 21 No user impact expected |
| 4:00 PM - 5:00 PM | ERP UI Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 10:00 PM - 11:59 PM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: *DEFINE Internals Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 5:30 PM - 6:00 PM | Group E-Mail Planned Maintenance Service: Group E-Mail Description: Planned maintenance for the Group E-Mail server. Users may experience a temporary disruption. |
| 1:00 PM - 5:00 PM | Urchin Planned Maintenance Window Service: Web Analytics: Urchin Description: Planned monthly maintenance window for Urchin. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 8:00 AM - 12:00 PM | Campus Network Maintenance Service: Campus Network Maintenance blackout window Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 8:00 AM - 12:00 PM | Adobe Connect 9 Uprade Service: Web Conferencing - Adobe Connect Description: Adobe Connect Web Conferencing Service will be upgraded from version 8 to version 9 |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| 7:00 AM - 8:00 AM | XML Gateway - host and database change Service: XMLGateway Description: The XML Gateway Service will be unavailable for upto 45 minutes, in order to move the production host to a new and updated Virtual Machine. The Gateway's production database will also be moved to an ... (more) |
| 7:00 AM - 8:00 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, May 21th from 7:00 - 8:00 am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 8:00 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, May 21th from 7:00 - 8:00 am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 8:00 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: Due to maintenance on the XML Gateway, the Photo Roster may experience interruptions in service during this maintenance window. |
| 9:00 AM - 11:00 AM | uTexas Identity Manager (TIM) QUAL Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the TIM QUAL servers. There will two 5-10 minute outages. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 10:00 AM - 11:00 AM | Quarterly Java JDK update on utdirect.utexas.edu Service: UT Direct Description: We will be updating the Java JDK for java webapps and jwebagent on utdirect.utexas.edu to the latest version, Java 7 update 21 No user impact expected |
| 6:00 PM - 10:00 PM | Wiki Service Monthly Maintenance Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 5:00 PM - 6:30 PM | UDCC Out-of-Band Network Maintenance Service: University Data Center Description: Networking will be conducting network maintenance to replace the two Cisco Catalyst 6500 service chassis used to provide the out-of-band (OOB) service to UDCC. During each chassis replacement, the ... (more) |
| 10:00 AM - 10:30 AM | Javamail/FTPMail - outbound email routing change Service: Mainframe Email Description: The sub-net on which emails travel from the jmail-pxx hosts to relay.mail.utexas.edu is being changed. For each of three hosts, the Javamail and FTPMail services will be stopped, host rebooted and ... (more) |
| 10:00 AM - 10:30 AM | EMN$INET maintenance Service: Mainframe Email Description: We will be migrating code changes in EMN$INET to QUAL. No service disruption is expected. |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 7:00 AM - 9:00 AM | WebSpace planned database maintenance Service: WebSpace Description: The database server for WebSpace will undergo routine software maintenance. WebSpace will be unavailable while this maintenance is being performed. We expect this maintenance window to be exercised ... (more) |
