The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/22/2014
4:29 PM
Extended processing time on certain Canvas imports and exports
Under Investigation

2:33
Some users are currently seeing extended processing time on certain jobs (e.g. SIS imports, course imports / exports). Our DevOps team is updating some configuration parameters and adding more resources to process jobs like these; we anticipate you’ll see improved performance soon. Thanks for your patience!

10/22/2014
3:54 PM
RESOLVED: Emergency Maintenance for UTBackup Service
Service Restored

15:52
Maintenance is complete and normal operations have been restored.


1441
Some UTBackup customers may experience an interruption in service as SSL certificates are updated on some of the appliances. Backups will automatically resume when the appliances restart but any restorations will have to be manually restarted.

10/22/2014
3:33 PM
RESOLVED: Resnet and DHFS Network Down
Service Restored

15:30
Service to Resnet and DHFS networks has been restored.


Resnet and the DHFS networks are down. This affects all wired and wireless access in all residence halls. Networking staff are on-site and
working to restore services.
In addition, DHFS servers that are in their server room in the residence halls are also unavailable. This includes Bevo Bucks and services that
may use it (e.g. UT Print).


Resnet and the DHFS network are down. Networking staff are investigating. This affects all wired and wireless access in all residence halls.

10/22/2014
10:57 AM
RESOLVED:Multi Factor Authentication (Toopher) intermittent outages
Service Restored

10:47
The time window for these issues relate directly to the UT Direct maintenance event and code rollback that caused intermittent outages for UT Direct.


The ITS monitoring system has indicated that the Multi-factor Authentication service Toopher is experiencing intermittent outages this morning.  ITS Applications staff is monitoring the service and is contacting the vendor for more information.

10/22/2014
10:57 AM
RESOLVED: UTLogin monitoring reporting errors
Service Restored

10:49
The errors that we observed occurred in a time window that relate directly to the UT Direct maintenance and code rollback event that caused intermittent outages for UT Direct this morning.
http://www.utexas.edu/its/events/event/6681/
We believe that no customers, other than those on UT Direct, experienced any interruption in service from UTLogin.


UTLogin monitoring endpoints are reporting intermittent errors. ITS Applications staff is investigating.

10/22/2014
10:40 AM
Issues with Task Manager and Natural on the Web?
Under Investigation

1035
The changes made during this maintenance event for UT Direct have been rolled back as of 10:20AM.

There were intermittent disruptions to some components within UT Direct from 10:00 to this point.

10/21/2014
6:30 PM
RESOLVED: Some users experiencing Office 365 connectivity issues
Service Restored

6:26pm
Microsoft engineers report that the affected portion of Office 365 infrastructure has been repaired and returned to service.  Ongoing testing will be conducted by ITS Systems staff to ensure the quality of the service.  This issue can be considered resolved at this time.


5:00pm
Microsoft engineers have shifted Office 365 traffic to unaffected servers in an attempt to mitigate the impact of the issue on users.  We continue to recommend that users experiencing this issue use of the Outlook Web App (https://office365.austin.utexas.edu/).  ITS Systems staff will continue to monitor this issue and will provide further updates as they occur.  The next update will be posted at 7:00 PM.


4:00pm
Microsoft has determined that a portion of capacity that facilitates connections to Office 365 from desktop mail clients is degraded.  We continue to recommend that affected users make use of the Outlook Web App (https://office365.austin.utexas.edu/).  The next update will be posted at 5:00 PM.


3:00pm
Working with ITS Systems staff, Microsoft has determined that this issue is affecting connectivity for a large number of users in the Office 365 environment.  Microsoft engineers are investigating the root cause in pursuit of a resolution.
At this time, ITS recommends that users experiencing difficulties use the Outlook Web App (https://office365.austin.utexas.edu), which appears to be functioning correctly.  The next update will be posted at 4:00 PM.


2:07pm
ITS Systems Staff have opened a critical severity support case with Microsoft, and the investigation is ongoing.  Next update: 3:00 PM.


1:14pm
The ITS Help Desk has received calls from several users experiencing poor sync performance and/or issues connecting to mailboxes in Office 365.  ITS Systems staff are investigating, and are reaching out to Microsoft for additional support.

Past Service Interruptions

Upcoming Maintenance

<<< 07/06/2014 - 07/26/2014 >>>
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 9:30 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting non-disruptive maintenance on the TIM PROD system.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine maintenance on the TIM PROD system. Users of the EID Administrative Application or the EID Self Help Application may experience connection resets during the maintenance ... (more)
6:30 AM - 8:30 AM
Student Photo Roster Planned Outage Maintenance
Service: Student Photo Roster
Description: On Tuesday, July 8th from 6:30-8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time.
6:30 AM - 8:30 AM
ID Photo Gateway Planned Outage Maintenance
Service: ID Photo Gateway
Description: On Tuesday, July 8th from 6:30-8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users may experience a brief interruption in service during this time.
6:30 AM - 8:30 AM
Virtual ID Cards Planned Outage Maintenance
Service: Virtual ID Cards
Description: On Tuesday, July 8th from 6:30-8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users may experience a brief
interruption in service during this time.
9:00 AM - 10:00 AM
TEST uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance on the TIM TEST system which will cause a 30 minute outage.
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
10:00 PM - 11:59 PM
Web Central Biweekly Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:30 AM
UTLogin planned maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a possible partial system outage.

Date: 7/9/2014
Start time: 6:30am
End time: 7:30am

Impact: There ... (more)
7:00 AM - 11:00 AM
UDC- Power monitoring system Maintenance
Service: University Data Center
Description: ITS Systems and UDC-FAC will be performing maintenance on the Data Center Power Monitoring System (ION Enterprise)
This is a Non-Disruptive Maintenance that will take approximately 4 hrs.
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
8:00 PM - 11:00 PM
vSphere and vCenter 5.5u1 upgrade
Service: Virtual Servers
Description: UT-V will be upgrading vSphere and vCenter to version 5.5u1
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:30 AM - 8:30 AM
TRAC maintenance
Service: Technical Resource Account Control (TRAC)
Description: Routine maintenance to TRAC will result in a short service disruption.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
12:00 PM - 2:00 PM
Mainframe Transfer Service Migration
Service: Mainframe
Description: Mainframe transfer service migration to new hosts.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
8:00 AM - 11:59 AM
Web Central Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
9:00 AM - 1:00 PM
Hardware Migration of the Production ITS Central RAC Database Planned: Outage Maintenance
Service: Oracle
Description: We will be migrating the Production ITS Central RAC Oracle database over to new servers. No changes will need to be made from the application side.

Our planned start time will be 9:00 AM, ... (more)
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
9:00 AM - 1:00 PM
Student Photo Roster Planned Outage
Service: Student Photo Roster
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm the Student Photo Roster will be unavailable.
9:00 AM - 1:00 PM
Virtual ID Cards Planned Outage
Service: Virtual ID Cards
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm Virtual ID Cards will be unavailable.
9:00 AM - 1:00 PM
ID Photo Gateway Planned Outage
Service: ID Photo Gateway
Description: Due to the ITS RAC Database Hardware Migration, on Saturday, July 12th from 9:00am - 1:00pm the ID Photo Gateway will be unavailable.
6:00 PM - 10:00 PM
Adobe Connect upgrade
Service: Web Conferencing - Adobe Connect
Description: Adobe Connect will be upgraded to the latest maintenance release
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
8:00 AM - 9:00 AM
qual.its.utexas.edu UTLogin maintenance
Service: UT Direct Q/A environment
Description: UTLogin authentication agent to be patched on UTDirect Qual qual.its.utexas.edu.
9:00 AM - 11:00 AM
QUAL uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance which will cause a 30 minute outage on the TIM QUAL system.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
6:00 PM - 10:00 PM
University Wiki Service Monthly Maintenance
Service: University Wiki Service
Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more)
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:30 AM - 7:30 AM
Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL
Service: MySQL
Description: regular planned maintenance window for ITS CAT1 and non-CAT1 MySQL.

This month's maintenance will only involve the non-CAT1 service.
Service disruption is expected to last less than 30 minutes.
6:30 AM - 8:30 AM
Blogs Planned Outage (MySQL Maintenance)
Service: University Blog Service
Description: ITS Systems will perform regular monthly maintenance on the MySQL CAT1 and non-CAT1 environments. UBS is dependent on MySQL and may be unavailable for up to 15 minutes during this 2 hour time frame.
6:30 AM - 8:30 AM
Wikis Planned Outage (MySQL Maintenance)
Service: University Wiki Service
Description: ITS Systems will perform regular monthly maintenance on the MySQL CAT1 and non-CAT1 environments. The University Wikis Service is dependent on MySQL and may be unavailable for up to 15 minutes during ... (more)
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
9:30 AM - 10:30 AM
Javamail, FTPMail PROD host patching
Service: Mainframe Email
Description: Quarterly OS and JVM patching of the Linux hosts that handle email from the mainframe (PROD environment).
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
12:01 PM - 1:00 PM
CTL's Credit by Exam System Maintenance
Description: CTL's Credit by Exam System will undergo maintenance. Users may experience a momentary interruption in service.
2:00 PM - 2:30 PM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine emergency maintenance of the TIM PROD system. During this maintenance there will be a delay in processing password changes to Active Directory for about 30 minutes. No ... (more)
5:00 PM - 5:30 PM
ERP/UTD Application Registry Maintenance
Description: We are performing maintenance on the ERP/UPD Application Registry to deploy user requested enhancements and bug fixes.
10:00 PM - 11:00 PM
UT Lists planned maintenance
Service: UT Lists
Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web interface at https://utlists.utexas.edu may be unavailable ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V will be upgrading all ESXi hosts to version 5.5u1
10:00 AM - 5:00 PM
Name Server Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Name Servers will have their Operating System upgraded to Windows Server 2012 R2.
11:00 AM - 11:30 AM
Javamail application update
Service: Mainframe Email
Description: A new version of Javamail application software will be deployed on the PROD hosts (jmail-pxx).

This version will log HTML-format email contents, in case of sending failure.
4:15 PM - 4:45 PM
uTexas Identity Manager (TIM) PROD Expedited Non-Disruptive Maintenance
Service: uTexas Identity Manager (TIM)
Description: uTexas Identity Manager (TIM) will be conducting a rolling restart of its web applications. No outages are expected, though some users may experience connection resets.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
2:45 PM - 7:00 PM
MSSQL SQL01: Passive node maintenance
Service: Microsoft SQL Server
Description: MSSQL SQL01 passive node (DB01) will undergo two non-disruptive maintenance July 18. No interruption in service is expected.
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 PM - 11:59 PM
SYSVOL migration to DFSR
Service: Austin Active Directory
Description: SYSVOL will be migrated to use DFSR for replication. Any changes made to Group Policy Objects during this maintenance will be lost.
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
9:00 AM - 4:00 PM
MSSQL SQL01: Passive node maintenance
Service: Microsoft SQL Server
Description: MSSQL SQL01 passive node (DB02) will undergo two non-disruptive maintenance on July 21. No interruption in service is expected.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
11:00 AM - 12:00 PM
UTmail Signup Portal Maintenance
Service: UTmail
Description: ITS will be performing maintenance on the UTmail signup portal ( https://get.utmail.utexas.edu/ ). No interruption in service is expected.
7:00 AM - 8:00 AM
XML Gateway PROD - quarterly host OS patching
Service: XMLGateway
Description: XML Gateway service will be interrupted, for about 15 minutes, while the PROD host's OS receives quarterly patches.
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
7:00 AM - 8:00 AM
Central Web Authentication maintenance in Qual UT Direct
Service: Central Web Authentication (CWA)
Description: Central Web Authentication will have a short non-disruptive maintenance at 7:00AM on July 22nd. No impact to users is anticipated.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
10:00 AM - 12:00 PM
UTmail Signup Portal Expedited Maintenance
Service: UTmail
Description: ITS will be performing expedited maintenance on the UTmail Signup Portal ( https://get.utmail.utexas.edu/ ). No interruption in service is expected.
3:30 PM - 4:00 PM
UTmail Signup Portal Expedited Maintenance
Service: UTmail
Description: ITS will be performing expedited maintenance on the UTmail Signup Portal ( https://get.utmail.utexas.edu/ ). No interruption in service is expected.
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
7:30 AM - 8:30 AM
SDS - Digital Download Service maintenance
Service: Software Distribution and Sales
Description: SDS-DD will undergo minor maintenance related to UTLogin configurations. Brief service interruption may occur.
8:00 AM - 9:00 AM
ITS Website Non-Disruptive Maintenance
Description: Regularly scheduled window for weekly, non-disruptive ITS website maintenance events.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
8:00 AM - 9:00 AM
UTForge monthly application maintenance
Service: UTForge
Description: The UTForge service will undergo application maintenance monthly on the fourth Thursday from 8 - 9 a.m. Subversion and Trac will be available throughout this maintenance event.
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
9:00 AM - 10:00 AM
Group E-Mail Planned Maintenance
Service: Group E-Mail
Description: The Group E-mail system will undergo regular maintenance on the third Monday of every month. This maintenance may be minor and non-disruptive or may consist of OS updates that would require a reboot ... (more)
9:00 AM - 5:00 PM
ESXi hosts upgrade to 5.5u1
Service: Virtual Servers
Description: UT-V is upgrading all ESXi hosts to version 5.5u1
9:00 AM - 9:30 AM
Expedited PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: There may be connection resets during the maintenance, but there will be no outage.
6:00 PM - 2:00 AM
Domain Controller Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Domain Controllers will have their operating system upgraded to Windows Server 2012 R2.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 4:00 PM
EATON Annual Switchgear Planned - Non-Disruptive Maintenance
Service: University Data Center
Description: UDC-FAC, Utilities Energy Management and EATON will be performing Annual Switchgear Planned - Non-Disruptive Maintenance. This maintenance is not expected to have any impact on mission critical ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
9:00 AM - 11:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting maintenance which will cause a 30 minute outage on the TIM PROD system.
11:00 AM - 3:00 PM
UTLogin routine maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a partial system outage.

Date: Sat 7/26/2014
Start time: 11:00 AM
End time: 3:00 PM

Impact: This ... (more)
6:00 PM - 2:00 AM
Domain Controller Operating System Upgrade
Service: Austin Active Directory
Description: The Austin Active Directory Domain Controllers will have their operating system upgraded to Windows Server 2012 R2.

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!