ITS Services Status
- 5/20/2013
6:45 AM - RESOLVED:Emergency Maintenance Starting: uTexas Identity Manager (TIM)
Service RestoredMainenance is completed
There may be session resets to users of the EID Administrative application and the EID Self Help application during the maintenance.
- 5/17/2013
4:43 PM - uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Unplanned MaintenanceWe will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am. Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:00 AM - 6:00 AM | Courses.utexas.edu (Blackboard) maintenance Service: Blackboard Description: This is a weekly maintenance window for Blackboard. Service interruptions may occur during this time. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 7:00 AM - 8:00 AM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be conducting maintenance on the wireless network to address some issues with AP naming. Based on our lab tests, this will result in a 2-4 second toggle of all the access points on ... (more) |
| 6:30 AM - 7:00 AM | EMN$MAIL maintenance Service: Mainframe Email Description: As part of the upcoming migration off of UMBS, we will be making some changes to the backend of the EMN$MAIL delivery system in PROD. These changes should be transparent to end users. |
| 6:30 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD routine maintenance Service: uTexas Identity Manager (TIM) Description: uTexas Identity Manager (TIM) will undergo routine maintenance. During the maintenance period, there will be an outage affecting mainframe transactions. The EID Self-Help Application and EID ... (more) |
| 5:00 PM - 6:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be conducting maintenance on the core wireless routers on August 14-16 from 5-6pm on each day. During the maintenance, the wireless access points will toggle briefly (up to 1 ... (more) |
| 10:00 PM - 2:00 AM | Wikis Monthly Maintenance Service: University Wiki Service Description: Scheduled maintenance for the University Wiki Service occurs the second Tuesday of the month from 10 p.m. - 2 a.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 9:00 AM - 11:00 AM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 6:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be conducting maintenance on the core wireless routers on August 14-16 from 5-6pm on each day. During the maintenance, the wireless access points will toggle briefly (up to 1 ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 6:00 AM | Blackboard Maintenance outage Service: Blackboard Description: The blackboard service will be unavailable while we perform the following maintenance: - install SP9 - install SP9 patchset 1 The service will be unavailble from 10p - 2a |
| 9:00 AM - 12:00 PM | ITS Virtual Servers - add new datastores to vSphere Service: Virtual Servers Description: On Thurs 8/16 from 9am - noon we will be adding new datastores into the vSphere infrastructure. No VM or service outages are anticipated. |
| 5:00 PM - 6:00 PM | PNA Maintenance Service: Wireless and Wired Public Internet Access Description: On August 16, from 5-6pm, Networking will be conducting maintenance on the web portal PNA systems to implement some bug fixes. Users on the "guest.utexas.edu" wireless network as well as users on ... (more) |
| 5:00 PM - 6:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be conducting maintenance on the core wireless routers on August 14-16 from 5-6pm on each day. During the maintenance, the wireless access points will toggle briefly (up to 1 ... (more) |
| 10:00 PM - 6:00 AM | Blackboard Maintenance outage Service: Blackboard Description: The blackboard service will be unavailable while we perform the following maintenance: - install SP9 - install SP9 patchset 1 The service will be unavailble from 10p - 2a |
| 7:15 AM - 7:30 AM | server maintenance for SQL03 Service: Microsoft SQL Server Description: mssql server sql03 will be restarted several times during this maintenance period in order to upgrade some hardware settings. |
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 7:00 AM - 7:15 AM | XML Gateway short service interruption Service: XMLGateway Description: There will be a short interruption of service when the virtual host (stutz.its.utexas.edu) for the production XML Gateway service, is moved to the Enterprise cluster of Virtual Machines. |
| 7:00 AM - 7:30 AM | Pype deployment interface maintenance Service: Python Production Environment (PyPE) Description: We will be switching the pype.its.utexas.edu deployment interface to start using a new Redhat VM. This maintenance should be transparent to users and no downtime is expected. |
| 8:00 PM - 11:00 PM | Adobe Connect 8.2.2.2 Upgrade Service: Web Conferencing Description: Adobe Connect will be upgraded to the latest maintenance release |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: We will be doing routine maintenance to remove unused Apollo modules in TEST. No user impact is expected. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 9:00 PM - 10:00 PM | PyPE planned maintenance Service: Python Production Environment (PyPE) Description: Monthly maintenance for the PyPE service. |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: We will be doing routine maintenance to remove unused Apollo modules in QUAL. No user impact is expected. |
| 8:00 AM - 11:00 AM | Group E-Mail Server Maintenance Service: Group E-Mail Description: ITS will be performing maintenance to replace the Group Email server. No service interruption is expected. |
| 8:00 AM - 8:30 AM | Memory upgrade of vCenter server and database Service: Virtual Servers Description: We will be upgrading esxvctr01 and esxvcdb01 memory allocations to keep these 2 VMs from paging, which has been affecting performance. |
| 9:00 AM - 11:00 AM | University Directory ( White Pages ) Maintenance Service: University Directory (White Pages) Description: Routine server updates for the University Directory (White Pages) will be implemented. No interruption of service is expected. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: On Wednesday, August 29, 2012, from 5 to 7 p.m., DEFINE Internals/Enterprise Workflow will undergo maintenance. A small percentage of users may experience a very limited interruption of service ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:30 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD routine maintenance Service: uTexas Identity Manager (TIM) Description: Normal monthly maintenance. There will be session resets if users are actively working on the EID Self Help Application and EID Administrative Application during the maintenance period. |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: We will be doing routine maintenance to remove unused Apollo modules in PROD. No user impact is expected. |

