ITS Services Status
- 5/21/2013
5:03 PM - uTexas Identity Manager (TIM) PROD Maintenance - Wednesday 5/22/13 9:00am-10:00am
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems on Wednesday 5/22/13 between 9:00am and 10:00am.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/21/2013
5:02 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Service RestoredMaintenance is completed.
We will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:00 PM - 12:30 PM | UTmail Maintenance Service: UTmail Description: We will be deploying new code for the UTmail sign-up portal. Due to the nature of the sign-up portal, we do not anticipate any interruption in service. |
| 6:30 AM - 7:30 AM | EMN$MAIL QUAL maintenance Service: Mainframe Email Description: There will be changes made to the backend of the EMN$MAIL delivery system in QUAL. These changes should be transparent and there should be no interruption to service during this maintenance. |
| 10:30 AM - 1:30 PM | Routine TEST TIM Maintenance Service: EID Description: This will be an extended maintenance with one 30 minute outage over a three hour period as we conduct installation of routine software upgrades. |
| 6:00 PM - 8:00 PM | Update vCenter Server database Service: Virtual Servers Description: The vCenter Server (esxvctr01.austin.utexas.edu) will be pointed to a new back-end database server. No disruption expected (other than a temporary loss of ability to perform administrative tasks ... (more) |
| 6:30 AM - 7:30 AM | EMN$MAIL QUAL maintenance Service: Mainframe Email Description: There will be changes made to the backend of the EMN$MAIL delivery system in QUAL. These changes should be transparent and there should be no interruption to service during this maintenance. |
| 9:00 AM - 11:00 AM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routing maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 10:00 AM - 11:00 AM | utdirect qual environment Update of JDK 6 to JDK7 for java webapps Service: UT Direct Q/A environment Description: Updating the JDK used by Tomcat and Java webapps from JDK 6 to JDK 7 No downtime or visible interruption of service for end users. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | Apollo Maintenance in PROD Service: Apollo Description: Apollo maintenance will take place in PROD. Changes are not expected to impact the user. |
| 6:00 AM - 7:00 AM | JIRA ITS Instance Planned Maintenance Service: Jira Description: The ITS instance of JIRA will undergo a full re-indexing of all issues. The service will be available during this maintenance window. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:01 AM - 2:00 AM | Adobe Connect Log Collection Service: Web Conferencing Description: Adobe Connect's remote database will be stopped and started in order to provide the vendor (Adobe) log information for an existing support ticket. No changes are being made to the service. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 7:00 AM - 11:59 PM | Blackboard service upgrade Service: Blackboard Description: We'll be upgrading Blackboard from Service Pack 5 to Service Pack 8. Blackboard will be down during the upgrade. |
| 5:00 PM - 7:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be upgrading the software on all the wireless controllers and access points. Maintenance will take place across multiple evenings (5/21-5/23 from 5-7pm). The maintenance will result ... (more) |
| 10:30 AM - 1:30 PM | Routine QUAL TIM Maintenance Service: EID Description: This will be an extended maintenance with one 30 minute outage over a three hour period as we conduct installation of routine software upgrades. |
| 5:00 PM - 7:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be upgrading the software on all the wireless controllers and access points. Maintenance will take place across multiple evenings (5/21-5/23 from 5-7pm). The maintenance will result ... (more) |
| 10:00 AM - 11:00 AM | utdirect beta environment Update of JDK 6 to JDK7 for java webapps Service: UT Direct development environment Description: Updating the JDK used by Tomcat and Java webapps from JDK 6 to JDK 7 No downtime or visible interruption of service for end users. |
| 5:00 PM - 7:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be upgrading the software on all the wireless controllers and access points. Maintenance will take place across multiple evenings (5/21-5/23 from 5-7pm). The maintenance will result ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | UDCC/UDCB NOC B Migration to Nexus Core Service: University Data Center Description: Impact: Non-Disruptive, Large Scope Change Description: Migration of NOC B uplink for UDCC N7K A/B, UDCC SVC B, and UDCB to Nexus NOC B core router. Connections is being moved as part of the ... (more) |
| 9:00 AM - 10:00 AM | Planned maintenance on utdirect.utexas.edu Service: UT Direct Description: Update web server software to latest release. No downtime or interruption of service is expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 9:00 AM - 12:00 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 1:00 PM - 4:00 PM | Routine PROD TIM Maintenance Service: EID Description: This will be an extended maintenance with one 30 minute outage over a three hour period as we conduct installation of routine software upgrades. |
