ITS Services Status
- 6/19/2013
4:37 PM - RESOLVED: Office 365 service degradation
Service RestoredThe Office 365 portal now shows Exchange Online as healthy.
Microsoft just posted a service degradation notice on their office365 portal. This mostly impacts provisioning of new accounts, which might impact our ability to migrate users scheduled for tomorrow. It also might impact imap/pop connectivity (if you use those clients).
We will give you a update on the progress as soon as we have them.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:30 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, July 10th from 6:30am - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:30 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, July 10th from 6:30am - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:30 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, July 10th from 6:30am - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 10:00 PM - 11:59 PM | www.utexas.edu Planned Maintenance Service: Web Central Description: Routine maintenance for UT Austin Web Central (www.utexas.edu). During the maintenance window there will be brief periods of service unavailability for some but not all visitors to www.utexas.edu as ... (more) |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 6:00 AM - 2:00 PM | Data Center Fiber Maintenance Service: University Data Center Description: ITS networking will be performing maintenance on one of the fiber paths into the Data Center. This maintenance is being done to re-route fiber to improve network redundancy. No customer impact is ... (more) |
| 9:00 AM - 9:30 AM | TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance Service: EID Description: There will be a brief (one minute or so) service interruption during the maintenance period. There will be no PRODUCTION impact. |
| 9:00 AM - 10:00 AM | Planned maintenance of beta.its.utexas.edu web service Service: UT Direct Q/A environment Description: Upgrade of security routines to version 8. No downtime or interruption of service is expected. |
| 6:00 PM - 6:30 PM | PyPE Deployment Interface Maintenance Service: Python Production Environment (PyPE) Description: The PyPE deployment interface will be taken down briefly to install a new cert issued by the MySQL admins last week. The downtime should last no more than a few minutes. Deployed projects will be ... (more) |
| 10:00 PM - 11:59 PM | Custom Unix Web Publishing Planned Maintenance Service: Custom Web Publishing Description: Routine maintenance for custom Unix based Web hosting services. During the maintenance window there will be brief periods of service unavailability for sites as work proceeds. Affected custom Web ... (more) |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 7:00 AM - 8:00 AM | Application Registry (AppReg) Maintenance Description: The Application Registry (AppReg) will be unavailable on Wednesday, July 18, 2012 from 7am - 8am for system updates. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow associated application Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: On Wednesday, July 18, 2012, from 5 to 7 p.m., the mainframe application *TXINFO will undergo maintenance. A small percentage of users may experience a very limited interruption in service during ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 9:00 AM - 10:00 AM | Planned maintenance on dpdev1.dp.utexas.edu Service: UT Direct development environment Description: Updating the security routines on the web server to fix a bug with empty or invalid data in cookies. No change in functionality. No downtime or interruption of service expected. |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 9:00 AM - 10:00 AM | Emergency SAINT (selfscan) Maintenance Service: Selfscan (SAINT) Description: We will be performing emergency maintenance on selfscan to replace a failed hard drive. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:30 AM - 7:30 AM | Central RAC OAASPROD patching Service: Oracle Description: Install security patches and bug fixes on OAASPROD. |
| 6:30 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD routine maintenance Service: EID Description: uTexas Identity Manager (TIM) will undergo routine maintenance. During the maintenance period, there will be an outage affecting mainframe transactions. The EID Self-Help Application and EID ... (more) |
| 9:00 PM - 10:00 PM | PyPE Planned Maintenance Service: Python Production Environment (PyPE) Description: The PyPE service will undergo maintenance while the filer volumes used by the service are moved in preparation for a filer OS upgrade. During this maintenance, the PyPE service will be completely ... (more) |
| 10:00 PM - 11:59 PM | UTS Planned Maintenance Service: Web Publishing on Unix Description: Routine maintenance for the UTS Unix timesharing service (uts.cc.utexas.edu). UTS services including SSH/SFTP access, POP/IMAP email and individual account Web hosting will be unavailable while ... (more) |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | Planned DPUSER Maintenance Service: DPUSER Description: Routine DPUSER maintenance will take place in PROD. No user impact is expected. |
| 5:00 PM - 5:15 PM | UT Direct planned migration Service: UT Direct Description: We removed references to T3N$USE2 from two of our modules; migrating them to PROD. We will also move a few old modules to the archive library. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |

