ITS Services Status
- 5/24/2013
12:27 PM - RESOLVED: TID Printing from Mainframe unavailable
Service RestoredThe issues with the TID printing has been resolved, But the TID print que is backed up with jobs from earlier this morning. The backlog should clear up throughout the day.
As of 9:50 am on 5/24/13 many customers (from multiple offices and departments) are reporting the inability to print mainframe documents using TID printers. We’ve verified that it is a TID issue by having customers try printing non-mainframe documents on the printers. System staff is investigating.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 AM - 1:00 PM | uTexas Identity Manager (TIM) QUAL Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting maintenance on the TIM QUAL system. There will be minimal interruptions during the testing of the maintenance. No production systems will be affected. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 6:00 AM - 6:30 AM | WebSpace Emergency Maintenance Service: WebSpace Description: ITS Systems will be performing emergency maintenance on WebSpace on Wednesday, December 12, from 6:00 AM to 6:30 AM. During this time, the WebSpace service will be unavailable. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: DEFINE Internals/Enterprise workflow will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 2:30 PM - 4:30 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 6:00 PM | UT Direct Planned Maintenance Service: UT Direct Description: UT Direct will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service during this maintenance ... (more) |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication in Qual and Beta Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance in the Qual and Beta environments. Users should experience no interruption of service. |
| 7:00 AM - 8:00 AM | Pype Network Maintenance Dry-run Service: Python Production Environment (PyPE) Description: The Pype service in TEST and the deployment interface will be unavailable from approximately 7am up to 8am as the Pype team tests their shutdown procedure for the January 6th network maintenance. ... (more) |
| 8:00 AM - 9:00 AM | Quarterly JIRA OS Maintenance Service: Jira Description: JIRA will undergo regular operating system (OS) maintenance on the third Tuesday of every third month. |
| 8:00 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, December 18th from 8:00 - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, December 18th from 8:00 - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, December 18th from 8:00 - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:00 PM - 10:00 PM | Wiki Service Monthly Maintenance Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 1:30 PM - 2:30 PM | UTmail Signup Portal maintenance Service: UTmail Description: ITS will be performing maintenance on the UTmail signup portal. No interruption in service is expected. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 PM - 10:00 PM | Patching of Oracle Central RAC (OAASPROD) Service: Oracle Description: Install an Oracle database patch on OAASPROD in a rolling fashion. No service interruption is expected. |
| 8:00 AM - 9:00 AM | UTForge Maintenance Service: UTForge Description: Security patches will be applied to the OS during this maintenance event. Subversion will be available throughout the maintenance window. Trac will be unavailable for a portion of the event. |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 10:30 PM - 11:45 PM | Emergency Maintenance - JIRA - Cat I MySQL Service: Jira Description: All instances of JIRA will be unavailable tonight 12/20/2012 from 10:30 PM to 11:45 PM due to the emergency maintenance event for Category I MySQL database. |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
