ITS Services Status
- 5/20/2013
4:37 PM - uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/20/2013
4:07 PM - RESOLVED:uTexas Identity Manager (TIM) PROD Maintenance
Service RestoredMaintenance is complete.
We will be conducting emergency maintenance on the TIM PROD systems today 5/20/2013 at
3:50pm. No user impact is anticipated.
- 5/20/2013
2:04 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Service RestoredMainenance is completed.
We will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am. Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.
- 5/20/2013
12:25 PM - RESOLVED:Adobe Connect 9 Upgrade (extended)
Service RestoredAdobe Connect 9 is now deployed. Maintenance window is completed.
The maintenance window is extended until 12:30 PM.
- 5/20/2013
6:45 AM - RESOLVED:Emergency Maintenance Starting: uTexas Identity Manager (TIM)
Service RestoredMainenance is completed
There may be session resets to users of the EID Administrative application and the EID Self Help application during the maintenance.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 10:00 AM - 10:30 AM | Mail Filtering Service logging maintenance Service: Mail Filtering Service Description: The Mail Filtering Service (aka the IronPorts), will be updated so that it logs directly into Splunk rather than using an intermediary. There will be no customer visibility to this event. |
| 5:00 PM - 5:30 PM | Group E-Mail Planned Maintenance Service: Group E-Mail Description: Planned maintenance is scheduled for the Group E-mail System. No disruption is expected. |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| 7:00 AM - 8:00 AM | Upgrade ESXVCTR01 vCenter5 with update1 Service: Virtual Servers Description: Snapshot ESXVCTR01, perform upgrade, test version, test webclient, commit snapshot. |
| 9:00 AM - 11:00 AM | University Directory ( White Pages ) Maintenance Service: University Directory (White Pages) Description: Routine software updates for the University Directory (White Pages) will be implemented. No interruption of service is expected. |
| 10:00 AM - 10:30 AM | Mail Filtering Service network maintenance Service: Mail Filtering Service Description: The servers comprising the Mail Filtering Service (aka the IronPorts), have a subtle misconfiguration in their network connections, which this maintenance will correct. No customer visibility is ... (more) |
| 10:00 AM - 11:00 AM | utdirect update of jwebagent runtime Service: UT Direct Q/A environment Description: Update of the webagent runtime to fix a bug. No visible change in functionality |
| 2:00 PM - 2:30 PM | Transitioning anti-spam for UTmail from on-premise to Google Description: Anti-spam and anti-virus protection for UTmail will be changed from our on-premise filters to Google. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 5:00 PM - 7:00 PM | PNA Maintenance Service: Wireless and Wired Public Internet Access Description: On Wednesday, Sept. 19, from 5-7pm, Networking will be physically relocating a PNA server in NOC B to make room for other equipment. During this time, the "guest.utexas.edu" wireless network will not ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 AM - 11:00 AM | TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: This is for routine maintenance of the TIM TEST and QUAL systems. PROD will not be affected. There may be connection resets for users using the TEST or QUAL web application during the maintenance. |
| 10:30 AM - 11:30 AM | UTDirect Application Registry Service: UT Direct Description: This is a small mod to the current UT Direct Application Registry. The addition of a redirect will allow us to redirect to the new registry for prod deployment Oct. 1 2012 |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:01 AM - 2:00 AM | Blackberry Enterprise Server Upgrade Service: Austin BlackBerry Service Description: Blackberry Enterprise Server (BES) will be upgraded to the latest maintenance release |
| 10:00 AM - 10:30 AM | Com-plete Logon Maintenance Service: TN3270 Description: Maintenance will be performed on the logon functionality for Com-plete, the mainframe 3270 application server. No user disruption is expected. |
| 5:00 PM - 6:00 PM | UTS server maintenance Service: Web Publishing on Unix Description: The server hardware hosting the UTS Unix timesharing and Web publishing service (uts.cc.utexas.edu) will undergo hardware maintenance on Tuesday, September 25, from 5:00 to 6:00 p.m. UTS services ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:00 AM - 7:00 AM | ITS MySQL Maintenance Service: MySQL Description: *note, only the the non-CAT1 mysql environment will be done on the 27th. The CAT1 maintenance is now moved to October 1st at 6:00AM both ITS MySQL host environments (non-CAT1 on ... (more) |
| 6:00 AM - 7:00 AM | UT Lists maintenance Service: UT Lists Description: The UT Lists mailing list service at utlists.utexas.edu will be unavailable during MySQL database server maintenance. Mail sent to utlists.utexas.edu lists during the maintenance period will be ... (more) |
| 7:00 AM - 7:30 AM | DNS Maintenance in UDC-C Service: Departmental Networks Description: Networking will be bringing two new recursive DNS servers online to service UDC-C. This is being done to provide the UDC-C network with DNS resolvers independent of the main campus servers (see point ... (more) |
| 7:45 AM - 8:45 AM | UT Direct maintenance window Service: UT Direct Description: Obsolete link removal from UT Direct homepage. |
| 9:00 AM - 2:00 PM | Add new datastores to Virtual Infrastructure Service: Virtual Servers Description: New datastores will be added to the Virtual Servers infrastructure for VM provisioning. No service interruptions are anticipated. |
| 8:00 AM - 6:00 PM | Upgrade of AEMS to SP2 RU4 Service: Austin Exchange Messaging Service Description: Exchange 2010 Service Pack 2 will be applied to the Austin Exchange Messaging Service (AEMS), along with Rollup 4. Since RU4 remedies the Document WebReady Viewer security vulnerability, the ... (more) |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 6:00 PM | Upgrade of AEMS to SP2 RU4 Service: Austin Exchange Messaging Service Description: Exchange 2010 Service Pack 2 will be applied to the Austin Exchange Messaging Service (AEMS), along with Rollup 4. Since RU4 remedies the Document WebReady Viewer security vulnerability, the ... (more) |
| 7:00 AM - 8:00 AM | Pype Maintenance Service: Python Production Environment (PyPE) Description: The Pype team will be deploying code to make a new version of Django available to developers. There should be little downtime, if any, for the deployment interface and no downtime deployed projects. |
| 9:00 AM - 11:00 AM | Selfscan (SAINT) Maintenance Service: Selfscan (SAINT) Description: This maintenance will perform software updates on all selfscan (SAINT) nodes. Please schedule your scans around this maintenance window. |
| 7:00 AM - 8:00 AM | vCenter 5 Update 1 upgrade for esxdvctr01 (SRM) Service: Virtual Servers Description: Updating vCenter 5 to update 1 on Distaster Recovery vCenter instance to match upgrade that was already performed in production on esxvctr01. |
| 9:00 AM - 11:00 AM | TEST uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: TIM TEST will undergo maintenance for approximately 2 hours. There will be two brief, 5 minute system outages during the maintenance. There will be no impact to production systems. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 PM - 9:30 PM | Pype Maintenance Service: Python Production Environment (PyPE) Description: The Pype VMs in all environments will be moved from the commodity to the enterprise ESX infrastructure. The VMs will briefly lose network connectivity during this move, up to 2 minutes. |
| 6:00 AM - 8:00 AM | ITS MySQL Maintenance - CAT1 Service: MySQL Description: the CAT1 ITS MySQL host environment( mysqldb02.its.utexas.edu) will undergo maintenance to ensure stability and recover-ability. MySQL will be placed in read-only mode for the first part of this ... (more) |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: Routine maintenance will take place in TEST. No user impact is expected. |
| 5:00 PM - 6:00 PM | FTP Server Maintenance Service: FTP Server Description: Networking will be performing maintenance on the "ftp.utexas.edu" server to apply a firmware update to the system. During the maintenance, the server will be unavailable. |
| 11:30 AM - 12:00 PM | UT Direct Registry Migration Window Service: UT Direct Description: Minor code change to UT Direct Registry code |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |

