The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/19/2014
5:23 PM
Emergency Maintenance: XML Gateway
Unplanned Maintenance

17:13
XML Gateway will undergo disruptive emergency maintenance on Tuesday, 9/23, between 6:30 AM and 7:00 AM.

The service is expected to be unavailable for about 15 minutes during the window.

Please direct any questions or concerns to XML Gateway stewards at xml-gateway-admin@utlists.utexas.edu

SUMMARY
Date:              Tuesday, September 23
Start time:        6:30 AM
End time:        7:00 AM
Impact:            service interruption ~15 minutes
Contact:          xml-gateway-admin@utlists.utexas.edu

9/11/2014
8:09 AM
Deprecating selected older, weaker SSL ciphers for Canvas
Under Investigation

We’re deprecating a handful of older, weaker SSL ciphers effective EOD next Wednesday (9/17/14); we believe very few, if any, of you will be impacted by this change.

Past Service Interruptions

Upcoming Maintenance

<<< 05/18/2014 - 06/07/2014 >>>
12:00 AM - 6:00 AM
Blackboard Weekly Maintenance
Service: Blackboard
Description: This window is for weekly planned maintenance, disruptive and non-disruptive, and may include OS patching for application servers or infrastructure dependencies, as well as database or application ... (more)
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint 2010 Maintenance
Service: SharePoint
Description: During the weekly maintenance window, SharePoint 2010 farm will have SharePoint updates (product updates and security updates) installed.
8:00 AM - 2:00 PM
Campus Network Maintenance
Service: Campus Network
Maintenance blackout window
Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more)
6:00 PM - 9:00 PM
ITS Central RAC (Production) maintenance
Service: Oracle
Description: Patching for the OS and Database will occur during this maintenance window. No service interruption is expected.
6:00 PM - 11:59 PM
Adobe Connect Upgrade
Service: Web Conferencing - Adobe Connect
Description: Adobe Connect will be upgraded to the latest release
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:00 PM - 8:00 PM
Group E-Mail Planned Maintenance
Service: Group E-Mail
Description: The Group E-mail system will undergo regular maintenance on the third Monday of every month. This maintenance may be minor and non-disruptive or may consist of OS updates that would require a reboot ... (more)
9:00 AM - 10:00 AM
Natclipse server maintenance
Description: The natclipse servers will undergo regular operating system (OS) maintenance on the third Tuesday of every third month. No user disruption is expected due to service architecture.
12:00 PM
Course Instructor Survey planned maintenance
Description: Changes to text of automated emails and web page.
6:00 PM - 10:00 PM
University Wiki Service Monthly Maintenance
Service: University Wiki Service
Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more)
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
6:00 AM - 7:30 AM
Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL
Service: MySQL
Description: regular planned maintenance window for ITS CAT1 and non-CAT1 MySQL. This window will have interruptions of service to Central ITS MySQL CAT1 service, affecting Document Repository (DocRepo), ITS ... (more)
6:30 AM - 8:30 AM
XML Gateway outage (MySQL maintenance)
Service: XMLGateway
Description: A 5-10 minute Cat 1 MySQL outage is scheduled for some time within this 2 hour window.

Execution of calls to XML Gateway, during the MySQL outage, may either be delayed (buffered-up) or fail (if ... (more)
6:30 AM - 8:30 AM
Document Repository interruption caused by monthly Cat1 MySQL maintenance
Service: Document Repository
Description: Planned CAT1 MySQL maintenance will cause 5 to 10 minutes interruption to Document Repository during the maintenance window
9:15 AM - 10:00 AM
Administrative Systems file transfer server upgrade
Service: Mainframe
Description: Non-disruptive upgrades to transfer.its.utexas.edu, the SFTP server for Administrative Systems
9:15 AM - 10:45 AM
Mainframe Transfer Server Migration
Service: Mainframe
Description: Migration of the transfer service to new hosts.
2:30 PM - 5:30 PM
Planned Disruptive TED Maintenance
Service: uTexas Enterprise Directory (TED)
Description: Routine maintenance will take place on the uTexas Enterprise Directory (TED). No user impact is expected between 2:30 and 5:00 pm. There will be a brief interruption to TED updates between 5:00 and 5:... (more)
5:00 PM - 7:00 PM
DEFINE Internals/Enterprise Workflow Planned Maintenance
Service: DEFINE Internals/Enterprise Workflow
Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more)
5:00 PM - 7:00 PM
UT Direct planned maintenance
Service: UT Direct
Description: UT Direct will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service.
10:00 PM - 11:00 PM
UT Lists planned maintenance
Service: UT Lists
Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web interface at https://utlists.utexas.edu may be unavailable ... (more)
6:00 AM - 8:00 AM
UTForge monthly application maintenance
Service: UTForge
Description: The UTForge service will undergo application maintenance monthly on the fourth Thursday. Subversion and Trac will be not be available for at least a portion of this maintenance event.
9:00 AM - 11:00 AM
Shibboleth (PROD) Maintenance - Non-Disruptive
Service: Shibboleth
Description: The Shibboleth production environment will undergo routine scheduled maintenance at this time. Users should experience no interruption of service.
10:00 AM - 10:30 AM
Javamail - application update
Service: Mainframe Email
Description: An update to the Javamail software will be deployed, to provide better logging of individual emails, particularly in case of transmission failure.
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
3:30 PM - 4:00 PM
DEFINE Internals/Enterprise Workflow Planned Maintenance
Service: DEFINE Internals/Enterprise Workflow
Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements. Users should not experience any interruption in service.
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
7:00 AM - 12:00 PM
Weekly planned maintenance for OS patching
Service: Footprints Incident Tracking System
Description: Reserved window for weekly maintenance events -- mostly OS patching.
7:00 AM - 9:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting disruptive maintenance on the TIM PROD system. There will be about a one hour outage during the maintenance.
12:00 AM - 6:00 AM
Blackboard Weekly Maintenance
Service: Blackboard
Description: This window is for weekly planned maintenance, disruptive and non-disruptive, and may include OS patching for application servers or infrastructure dependencies, as well as database or application ... (more)
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
6:30 AM - 7:00 AM
PROD uTexas Identity Manager (TIM) Routine Maintenance
Service: uTexas Identity Manager (TIM)
Description: We will be conducting routine maintenance on the TIM PROD system. Users of the EID Administrative Application or the EID Self Help Application may experience connection resets during the maintenance ... (more)
7:00 AM - 8:30 AM
SDS - Digital Download Service maintenance
Service: Software Distribution and Sales
Description: SDS Digital Download service will be unavailable for enhancements to the site. Customers may experience service disruptions intermittently during this window.
12:00 PM - 1:00 PM
Campus Red Hat Network Satellite Planned Maintenance
Service: Campus Red Hat Network Satellite (RHNS)
Description: The Campus Redhat Network Satellite will undergo maintenance on Tuesday May 27 from noon till 1pm. During this time the Satellite will be unavailable to provide updates to Redhat systems.
5:00 PM - 7:00 PM
Wireless Network Maintenance
Service: Campus Network
Description: Networking will be conducting maintenance on the wireless network controllers to load new controller and AP software. Clients may experience a loss of wireless network connectivity for about 5 ... (more)
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
10:00 PM - 11:59 PM
Web Central Biweekly Scheduled Maintenance
Service: Web Central
Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more)
7:00 AM - 8:00 AM
Pype Django upgrade
Service: Python Production Environment (PyPE)
Description: We will be upgrading Django on Pype from 1.4.12 to 1.4.13.
7:30 AM - 8:30 AM
Credit Card Server Configuration Update
Service: Central Credit Card Processing Web Site
Description: We will be updating the configuration on the credit card machines.
5:00 PM - 7:00 PM
Wireless Network Maintenance
Service: Campus Network
Description: Networking will be conducting maintenance on the wireless network controllers to load new controller and AP software. Clients may experience a loss of wireless network connectivity for about 5 ... (more)
12:01 PM - 1:00 PM
CTL's Credit by Exam system maintenance
Description: CTL's Credit by Exam system will undergo maintenance. Users may experience a brief interruption in service.
4:45 PM - 5:15 PM
CTL's Credit by Exam system non-disruptive maintenance
Description: CTL's Credit by Exam system will undergo non-disruptive maintenance
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
10:20 AM - 10:45 PM
CTL's Credit by Exam System Non-disruptive Maintenance
Description: CTL's Credit by Exam System will undergo non-disruptive maintenance
2:45 PM - 3:15 PM
CTL's Credit by Exam System Non-disruptive Maintenance
Description: CTL's Credit by Exam System will undergo non-disruptive Maintenance.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
7:00 AM - 12:00 PM
Weekly planned maintenance for OS patching
Service: Footprints Incident Tracking System
Description: Reserved window for weekly maintenance events -- mostly OS patching.
12:00 AM - 1:00 AM
Mainframe maintenance window
Service: Mainframe
Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more)
12:00 AM - 6:00 AM
Blackboard Weekly Maintenance
Service: Blackboard
Description: This window is for weekly planned maintenance, disruptive and non-disruptive, and may include OS patching for application servers or infrastructure dependencies, as well as database or application ... (more)
12:00 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
3:30 PM - 5:00 PM
PyPE Non-Prod OS Maintenance
Service: Python Production Environment (PyPE)
Description: RHEL OS patching of PyPE non-prod environment = DEV, ADMINDEV, TEST, QUAL. PROD and BETA are unaffected. Rolling restarts on TEST, QUAL.

Deployment interface will be down for most of the duration
7:00 PM - 7:30 PM
UTLogin routine maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a partial system outage.

Date: Mon 6/2/2014
Start time: 7:00 PM
End time: 7:30 PM

Impact: No service ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
8:00 AM - 9:00 AM
qual.its.utexas.edu authentication changing to UTLogin
Service: UT Direct Q/A environment
Description: We will be upgrading the authentication mechanism used by utdirect qual (qual.its.utexas.edu) to use UTLogin

The Central Web Authentication and Fat Cookie (CWA/FC) system used by many university ... (more)
5:30 PM - 7:30 PM
TID Print Server Firmware Updates
Service: TID Printing
Description: TID Print Servers will latest server firmware installed. Intermittent service outages are expected.
10:00 PM - 11:59 PM
SharePoint Maintenance (Tue)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:00 AM - 8:00 AM
Monthly MSSQL Maintenance
Service: Microsoft SQL Server
Description: Regular monthly maintenance period for ITS MSSQL Servers
3:55 PM - 4:30 PM
CIS non-disruptive maintenance
Description: The Course Instructor Survey system will undergo non-disruptive maintenance.
5:00 PM - 7:00 PM
DEFINE Internals/Enterprise Workflow Planned Maintenance
Service: DEFINE Internals/Enterprise Workflow
Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more)
5:25 PM - 6:00 PM
CTL's Credit by Exam System Non-disruptive Maintenance
Description: CTL's Credit by Exam System will undergo non-disruptive maintenance.
10:00 PM - 11:00 PM
UT Lists planned maintenance
Service: UT Lists
Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web interface at https://utlists.utexas.edu may be unavailable ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
5:00 PM - 10:00 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Thursdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:00 AM - 6:30 AM
UTLogin planned maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a complete system outage.

Date: Friday 6/6/2014
Start time: 6:00 AM
End time: 6:30 AM

Impact: During ... (more)
9:00 AM - 11:00 AM
UTLogin planned maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a partial system outage.

Date: Friday 6/6/2014
Start time: 9:00 AM
End time: 11:00 AM

Impact: This is ... (more)
4:40 PM - 5:10 PM
CTL's Credit by Exam System Non-disruptive Maintenance
Description: CTL's Credit by Exam System will undergo non-disruptive Maintenance.
10:00 PM - 11:59 PM
SharePoint Maintenance (Fri)
Service: SharePoint
Description: Regularly scheduled SharePoint maintenance each Tuesday and Friday 10PM to midnight. This maintenance may be minor and non-disruptive or may consist of component or service resets which will ... (more)
All Day
AD Remediation
Service: Austin Active Directory
Description: ITS will be updating accounts in the Austin Active Directory as per the AD Remediation project.

For further information, see the AD Remediation project page: http://www.utexas.edu/it/ad/project
6:00 AM - 9:00 AM
UTLogin planned maintenance
Service: UTLogin
Description: ITS Applications will be conducting maintenance on the UTLogin system that will result in a complete system outage.

Date: Saturday 6/7/2014
Start time: 6:00 AM
End time: 9:00 AM

Impact: ... (more)
7:00 AM - 10:00 AM
EWDE Maintenance
Service: Enterprise Whole Disk Encryption
Description: Enterprise Whole disk Encryption serviece (SecureDoc) maintenance
7:00 AM - 12:00 PM
Weekly planned maintenance for OS patching
Service: Footprints Incident Tracking System
Description: Reserved window for weekly maintenance events -- mostly OS patching.

We Can Help

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