ITS Services Status
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:00 AM - 4:00 AM | Campus WSUS Maintenance Service: Windows Software Update Service (WSUS) Description: Monthly service maintenance window for Campus WSUS. Service may be interrupted during this period. |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 9:00 AM - 10:00 AM | uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance Service: uTexas Identity Manager (TIM) Description: We are planning internal maintenance on all of our systems. We expect no customer impact and no outage is planned. |
| 7:30 AM - 8:00 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting maintenance to install additional port capacity in the data center core and migrating redundant network links used by the row extension to the newly installed line card. ... (more) |
| 9:00 AM - 2:00 PM | Virtual Servers emergency maintenance: Remove datastores Service: Virtual Servers Description: vSphere admins will be reclaiming datastores from the ESXi servers to hand back to the Storage admins. No service interruption is anticipated. |
| 5:00 PM - 6:00 PM | UT Direct Planned Maintenance Service: UT Direct Description: UT Direct will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may find a very limited interruption in service. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:45 AM - 7:15 AM | FTPMail [QUAL] migration to Linux Service: Mainframe Email Description: There will be a short outage of FTPMail [QUAL] service, in order to migrate from Solaris to Linux hosts. Natural programs that send emails by calling the EMN$MAIL module, will see a delay in email ... (more) |
| 7:00 PM - 8:00 PM | Virtual Servers Maintenance Window Service: Virtual Servers Description: Non-client facing software on esxvctr01.austin.utexas.edu will be updated to the latest version. Access to vCenter and VM consoles will be unavailable while the server reboots. Virtual Machines will ... (more) |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 AM - 1:00 PM | uTexas Identity Manager (TIM) QUAL Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting maintenance on the TIM QUAL system. There will be minimal interruptions during the testing of the maintenance. No production systems will be affected. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 6:00 AM - 6:30 AM | WebSpace Emergency Maintenance Service: WebSpace Description: ITS Systems will be performing emergency maintenance on WebSpace on Wednesday, December 12, from 6:00 AM to 6:30 AM. During this time, the WebSpace service will be unavailable. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: DEFINE Internals/Enterprise workflow will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 2:30 PM - 4:30 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 6:00 PM | UT Direct Planned Maintenance Service: UT Direct Description: UT Direct will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service during this maintenance ... (more) |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication in Qual and Beta Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance in the Qual and Beta environments. Users should experience no interruption of service. |
| 7:00 AM - 8:00 AM | Pype Network Maintenance Dry-run Service: Python Production Environment (PyPE) Description: The Pype service in TEST and the deployment interface will be unavailable from approximately 7am up to 8am as the Pype team tests their shutdown procedure for the January 6th network maintenance. ... (more) |
| 8:00 AM - 9:00 AM | Quarterly JIRA OS Maintenance Service: Jira Description: JIRA will undergo regular operating system (OS) maintenance on the third Tuesday of every third month. |
| 8:00 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, December 18th from 8:00 - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, December 18th from 8:00 - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, December 18th from 8:00 - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:00 PM - 10:00 PM | Wiki Service Monthly Maintenance Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 1:30 PM - 2:30 PM | UTmail Signup Portal maintenance Service: UTmail Description: ITS will be performing maintenance on the UTmail signup portal. No interruption in service is expected. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 PM - 10:00 PM | Patching of Oracle Central RAC (OAASPROD) Service: Oracle Description: Install an Oracle database patch on OAASPROD in a rolling fashion. No service interruption is expected. |
| 8:00 AM - 9:00 AM | UTForge Maintenance Service: UTForge Description: Security patches will be applied to the OS during this maintenance event. Subversion will be available throughout the maintenance window. Trac will be unavailable for a portion of the event. |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 10:30 PM - 11:45 PM | Emergency Maintenance - JIRA - Cat I MySQL Service: Jira Description: All instances of JIRA will be unavailable tonight 12/20/2012 from 10:30 PM to 11:45 PM due to the emergency maintenance event for Category I MySQL database. |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |

