The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/19/2014
5:23 PM
Emergency Maintenance: XML Gateway
Unplanned Maintenance

17:13
XML Gateway will undergo disruptive emergency maintenance on Tuesday, 9/23, between 6:30 AM and 7:00 AM.

The service is expected to be unavailable for about 15 minutes during the window.

Please direct any questions or concerns to XML Gateway stewards at xml-gateway-admin@utlists.utexas.edu

SUMMARY
Date:              Tuesday, September 23
Start time:        6:30 AM
End time:        7:00 AM
Impact:            service interruption ~15 minutes
Contact:          xml-gateway-admin@utlists.utexas.edu

9/19/2014
2:32 PM
RESOLVED:University Wiki Service being restarted
Service Restored

2:19
Wikis is back online.
2:14 pm
University Wikis Service’s server was restarted.  It will be back online momentarily.

9/11/2014
8:09 AM
Deprecating selected older, weaker SSL ciphers for Canvas
Under Investigation

We’re deprecating a handful of older, weaker SSL ciphers effective EOD next Wednesday (9/17/14); we believe very few, if any, of you will be impacted by this change.

Past Service Interruptions

Upcoming Maintenance

<<< 06/17/2012 - 07/07/2012 >>>
12:01 AM - 2:00 AM
Blackboard maintenance window
Service: Blackboard
Description: Regularly scheduled Blackboard maintenance window
12:01 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint Monthly Maintenance
Service: SharePoint
Description: Installation of monthly SharePoint and Windows Server patches/updates
12:01 AM - 6:00 AM
SharePoint Maintenance Window
Service: SharePoint
Description: Service availability may be intermittent during the maintenance window.
12:01 AM - 12:05 AM
reboot of SQL03
Service: Microsoft SQL Server
Description: ITS Microsoft SQL Server SQL03 will be rebooted at 12:01 AM June 17th in order to resume automated patching cycle. Adobe Connect may be affected, and Systems staff will be monitoring for any issues.
4:00 PM - 5:00 PM
uTexas Enterprise Directory (TED) emergency maintenance
Service: uTexas Enterprise Directory (TED)
Description: Emergency maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated.
7:00 AM - 7:30 AM
Virtual ID Cards Planned Maintenance
Service: Virtual ID Cards
Description: On Tuesday, June 19th from 7:00am - 7:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service.
7:00 AM - 7:30 AM
Student Photo Roster Planned Maintenance
Service: Student Photo Roster
Description: On Tuesday, June 19th from 7:00am - 7:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service.
7:00 AM - 7:30 AM
ID Photo Gateway Planned Maintenance
Service: ID Photo Gateway
Description: On Tuesday, June 19th from 7:00am - 7:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service.
8:00 AM - 10:00 AM
DNS Maintenance
Service: Campus Network
Description: Networking will be applying patches to the campus DNS servers on Tuesday, June 19 from 8:00am-10:00am. These patches address security vulnerabilities in the DNS server software.

There is no ... (more)
6:00 PM - 11:59 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
7:00 AM - 8:00 AM
DPUSER Maintenance
Service: DPUSER
Description: DPUSER Maintenance will take place in PROD. No user impact is expected.
7:00 AM - 10:00 AM
EWDE - SecureDoc Service Maintenance Window
Service: Enterprise Whole Disk Encryption
Description: Recurring maintenance window for SecureDoc services and servers.
12:01 AM - 2:00 AM
Blackboard maintenance window
Service: Blackboard
Description: Regularly scheduled Blackboard maintenance window
12:01 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint Maintenance Window
Service: SharePoint
Description: Service availability may be intermittent during the maintenance window.
6:00 AM - 9:00 AM
ECS JIRA Upgrade to 4.4.5
Service: Jira
Description: The ECS/University Operations instance of JIRA will be unavailable while it is being upgraded to version 4.4.5
9:30 PM - 10:30 PM
EMN$MAIL QUAL maintenance
Service: Mainframe Email
Description: We will be making some changes to the backend of the EMN$MAIL delivery system in QUAL on Monday, June 25th at 9:30pm. There will be no changes made to PROD mail delivery, and there will be no ... (more)
7:00 AM - 8:00 AM
Planned Maintenance for Central Web Authentication
Service: Central Web Authentication (CWA)
Description: On Tuesday, June 26th from 7:00AM - 8:00AM, Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service.
5:00 PM - 7:00 PM
Define Internals/Enterprise Workflow Planned Maintenance
Service: DEFINE Internals/Enterprise Workflow
Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period.
5:00 PM - 5:15 PM
UT Direct Home Page Migration
Service: UT Direct
Description: We will be migrating updates for index.WBX and index.wbt to Prod.
6:00 PM - 11:59 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
10:00 PM - 10:30 PM
Log4Natural Planned Maintenance
Description: The Log4Natural team is planning a migration to production next Wednesday, June 27th, between 10:00pm and 10:30pm. There should be no interruption to logging during this maintenance.
The migration ... (more)
6:00 AM - 6:30 AM
Emergency Maintenance: ECS JIRA Re-indexing
Service: Jira
Description: The University Operations (aka, ECS) instance of JIRA will be unavailable during this window as its database is being re-indexed.
8:00 AM - 8:15 AM
Group E-Mail Scheduled Maintenance
Service: Group E-Mail
Description: We will be performing routine maintenance on the Group E-mail application. Changes will be transparent, and users will not be interrupted.
8:00 AM - 8:15 AM
Secure Message Maintenance
Service: Secure Messaging
Description: We will be performing routine maintenance on the Secure Message System. Changes will be transparent, and users will not be interrupted.
7:00 AM - 10:00 AM
EWDE - SecureDoc Service Maintenance Window
Service: Enterprise Whole Disk Encryption
Description: Recurring maintenance window for SecureDoc services and servers.
12:00 AM - 1:00 AM
Mainframe maintenance window
Service: Mainframe
Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more)
12:01 AM - 2:00 AM
Blackboard maintenance window
Service: Blackboard
Description: Regularly scheduled Blackboard maintenance window
12:01 AM - 6:00 AM
Austin Disk Services Planned Maintenance Window
Service: Austin Disk Services
Description: Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents ... (more)
12:01 AM - 6:00 AM
SharePoint Maintenance Window
Service: SharePoint
Description: Service availability may be intermittent during the maintenance window.
6:00 AM - 8:00 AM
SIS JIRA Upgrade
Service: Jira
Description: The Student Information Systems (SIS) instance of JIRA (https://issues.reg.utexas.edu) will be upgraded to version 4.4.5
7:00 AM - 7:30 AM
Planned Maintenance for Central Web Authentication
Service: Central Web Authentication (CWA)
Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service.
9:00 AM - 12:00 PM
Routine QUAL TIM Maintenance
Service: uTexas Identity Manager (TIM)
Description: Routine maintenance on TIM (uTexas Identity Manager) QUAL. No interruption of service is anticipated.
5:00 PM - 5:15 PM
Planned maintenance of Document Repository on Tuesday, July 3 at 5 PM
Service: Document Repository
Description: A planned maintenance of Document Repository is scheduled on Tuesday, July 3 at 5 PM. The stunnel certificate used to communicate with mainframe broker will be renewed during the maintenance period. ... (more)
6:00 PM - 11:59 PM
Blog Service Weekly Maintenance
Service: University Blog Service
Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more)
7:00 AM - 7:30 AM
Data Center Network Maintenance
Service: University Data Center
Description: Networking will be conducting a change on the A-side service router in UDC-C to replace faulty hardware. No service interruption is expected.
9:00 AM - 12:00 PM
ITS Virtual Servers datastore addition
Service: Virtual Servers
Description: Adding new datastores to the virtual servers hosts. This maintenance is transparent, no downtime or service interruption is expected.
9:30 AM - 10:00 AM
Update of security routines on qual.its.utexas.edu web server
Service: UT Direct Q/A environment
Description: Will be applying bug fixes to the security routines.
No down time or interruption of service expected.
7:00 AM - 10:00 AM
EWDE - SecureDoc Service Maintenance Window
Service: Enterprise Whole Disk Encryption
Description: Recurring maintenance window for SecureDoc services and servers.

We Can Help

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* Call us at 512-475-9400

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