ITS Services Status
- 6/19/2013
4:37 PM - RESOLVED: Office 365 service degradation
Service RestoredThe Office 365 portal now shows Exchange Online as healthy.
Microsoft just posted a service degradation notice on their office365 portal. This mostly impacts provisioning of new accounts, which might impact our ability to migrate users scheduled for tomorrow. It also might impact imap/pop connectivity (if you use those clients).
We will give you a update on the progress as soon as we have them.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication in Qual and Beta Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance in the Qual and Beta environments. Users should experience no interruption of service. |
| 7:00 AM - 8:00 AM | Pype Network Maintenance Dry-run Service: Python Production Environment (PyPE) Description: The Pype service in TEST and the deployment interface will be unavailable from approximately 7am up to 8am as the Pype team tests their shutdown procedure for the January 6th network maintenance. ... (more) |
| 8:00 AM - 9:00 AM | Quarterly JIRA OS Maintenance Service: Jira Description: JIRA will undergo regular operating system (OS) maintenance on the third Tuesday of every third month. |
| 8:00 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, December 18th from 8:00 - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, December 18th from 8:00 - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, December 18th from 8:00 - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:00 PM - 10:00 PM | Wiki Service Monthly Maintenance Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 1:30 PM - 2:30 PM | UTmail Signup Portal maintenance Service: UTmail Description: ITS will be performing maintenance on the UTmail signup portal. No interruption in service is expected. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 PM - 10:00 PM | Patching of Oracle Central RAC (OAASPROD) Service: Oracle Description: Install an Oracle database patch on OAASPROD in a rolling fashion. No service interruption is expected. |
| 8:00 AM - 9:00 AM | UTForge Maintenance Service: UTForge Description: Security patches will be applied to the OS during this maintenance event. Subversion will be available throughout the maintenance window. Trac will be unavailable for a portion of the event. |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 10:30 PM - 11:45 PM | Emergency Maintenance - JIRA - Cat I MySQL Service: Jira Description: All instances of JIRA will be unavailable tonight 12/20/2012 from 10:30 PM to 11:45 PM due to the emergency maintenance event for Category I MySQL database. |
| 9:00 AM - 5:00 PM | Update vSphere 5 to latest revision Service: Virtual Servers Description: Update the vSphere ESXi 5 to the latest ESXi patch revisions. No service interruptions are anticipated. |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 AM - 12:00 PM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:00 AM - 8:00 AM | Network Maintenance for NFS file servers Description: We will be performing network maintenance on the StoCon file servers in order to remedy existing issues with these file servers' network configuration. List of affected services includes: * ... (more) |
| 6:00 AM - 8:00 AM | UTForge Maintenance Service: UTForge Description: UTForge will be unavailable due to network maintenance. |
| 6:00 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD and TEST Maintenance Service: uTexas Identity Manager (TIM) Description: In order to complete today's NFS file server maintenance, we will be conducting maintenance on TIM PROD and TEST. An approximate 10 minute outage for each service is expected. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 8:00 AM - 12:00 PM | Web Central Maintenance Service: Web Central Description: The Web servers hosting www.utexas.edu and Unix-based custom Web hosting sites will undergo routine maintenance. No customer visible impact is anticipated. |
