ITS Services Status
- 5/23/2013
9:22 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Thursday 5/23/13 9:00pm-9:30pm
Service RestoredThis maintenance is completed.
We will be doing maintenance on the TIM PROD systems tonight, Thursday 5/23/13 between 9:00pm and 9:30pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/23/2013
10:58 AM - RESOLVED: Javamail/FTPMail - outbound email routing change EXTENDED
Service RestoredThe maintenance was completed at 10:45 am.
The maintenance is extended until 10:45. No user impact seen.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 7:00 AM - 7:15 AM | XML Gateway short service interruption Service: XMLGateway Description: There will be a short interruption of service when the virtual host (stutz.its.utexas.edu) for the production XML Gateway service, is moved to the Enterprise cluster of Virtual Machines. |
| 7:00 AM - 7:30 AM | Pype deployment interface maintenance Service: Python Production Environment (PyPE) Description: We will be switching the pype.its.utexas.edu deployment interface to start using a new Redhat VM. This maintenance should be transparent to users and no downtime is expected. |
| 8:00 PM - 11:00 PM | Adobe Connect 8.2.2.2 Upgrade Service: Web Conferencing Description: Adobe Connect will be upgraded to the latest maintenance release |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: We will be doing routine maintenance to remove unused Apollo modules in TEST. No user impact is expected. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 9:00 PM - 10:00 PM | PyPE planned maintenance Service: Python Production Environment (PyPE) Description: Monthly maintenance for the PyPE service. |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: We will be doing routine maintenance to remove unused Apollo modules in QUAL. No user impact is expected. |
| 8:00 AM - 11:00 AM | Group E-Mail Server Maintenance Service: Group E-Mail Description: ITS will be performing maintenance to replace the Group Email server. No service interruption is expected. |
| 8:00 AM - 8:30 AM | Memory upgrade of vCenter server and database Service: Virtual Servers Description: We will be upgrading esxvctr01 and esxvcdb01 memory allocations to keep these 2 VMs from paging, which has been affecting performance. |
| 9:00 AM - 11:00 AM | University Directory ( White Pages ) Maintenance Service: University Directory (White Pages) Description: Routine server updates for the University Directory (White Pages) will be implemented. No interruption of service is expected. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: On Wednesday, August 29, 2012, from 5 to 7 p.m., DEFINE Internals/Enterprise Workflow will undergo maintenance. A small percentage of users may experience a very limited interruption of service ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:30 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD routine maintenance Service: uTexas Identity Manager (TIM) Description: Normal monthly maintenance. There will be session resets if users are actively working on the EID Self Help Application and EID Administrative Application during the maintenance period. |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: We will be doing routine maintenance to remove unused Apollo modules in PROD. No user impact is expected. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:30 AM - 7:00 AM | EMN$MAIL QUAL Maintenance Service: Mainframe Email Description: We will be moving some bug fixes into QUAL for the backend of the EMN$MAIL delivery system. There is no expected downtime or service interruption. |
| 8:00 AM - 11:00 AM | Group E-Mail Server Maintenance Service: Group E-Mail Description: ITS will be performing maintenance to replace the Group Email server. No service interruption is expected. |
| 7:00 AM - 5:00 PM | Water line segmentation at CRB weather permitting event Service: University Data Center Description: CRB will be segmenting one of two water feeds to the Data Center cooling tower. A temporary water feed will be utilized and monitored during this event. No impact is expected. |
| 9:00 AM - 11:00 AM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 6:00 PM | Streaming Media server maintennace Service: Webcasts and Streaming Media Description: The server hosting the RealMedia / Helix Streaming Media service will undergo maintenance on Wednesday, September 5, from 5:00pm to 6:00pm. There will be a brief interruption in service during this ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: Routine Apollo maintenance will take place in TEST and QUAL. |
| 5:00 PM - 6:00 PM | Urchin maintenance Service: Web Analytics: Urchin Description: The Urchin service will undergo maintenance on Thursday 9/6/2012. The web application (http://webstats.its.utexas.edu) will be unavailable from 5:00 p.m. to 6:00 p.m. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |

