ITS Services Status
- 5/23/2013
10:58 AM - RESOLVED: Javamail/FTPMail - outbound email routing change EXTENDED
Service RestoredThe maintenance was completed at 10:45 am.
The maintenance is extended until 10:45. No user impact seen.
- 5/23/2013
10:34 AM - uTexas Identity Manager (TIM) PROD Maintenance - Thursday 5/23/13 9:00pm-9:30pm
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems tonight, Thursday 5/23/13 between 9:00pm and 9:30pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 8:00 AM - 12:00 PM | Campus Network Maintenance Service: Campus Network Maintenance blackout window Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 8:00 AM - 12:00 PM | Adobe Connect 9 Uprade Service: Web Conferencing Description: Adobe Connect Web Conferencing Service will be upgraded from version 8 to version 9 |
| 10:00 PM - 12:00 AM | Monthly Group E-Mail Maintenance Service: Group E-Mail Description: Monthly maintenance window for the Group E-mail server. |
| 7:00 AM - 8:00 AM | XML Gateway - host and database change Service: XMLGateway Description: The XML Gateway Service will be unavailable for upto 45 minutes, in order to move the production host to a new and updated Virtual Machine. The Gateway's production database will also be moved to an ... (more) |
| 7:00 AM - 8:00 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, May 21th from 7:00 - 8:00 am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 8:00 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, May 21th from 7:00 - 8:00 am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 8:00 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: Due to maintenance on the XML Gateway, the Photo Roster may experience interruptions in service during this maintenance window. |
| 9:00 AM - 11:00 AM | uTexas Identity Manager (TIM) QUAL Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the TIM QUAL servers. There will two 5-10 minute outages. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 10:00 AM - 11:00 AM | Quarterly Java JDK update on utdirect.utexas.edu Service: UT Direct Description: We will be updating the Java JDK for java webapps and jwebagent on utdirect.utexas.edu to the latest version, Java 7 update 21 No user impact expected |
| 6:00 PM - 10:00 PM | Wiki Service Monthly Maintenance Description: Scheduled maintenance for the University Wiki Service occurs the third Tuesday of the month from 6 p.m. - 10 p.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 5:00 PM - 6:30 PM | UDCC Out-of-Band Network Maintenance Service: University Data Center Description: Networking will be conducting network maintenance to replace the two Cisco Catalyst 6500 service chassis used to provide the out-of-band (OOB) service to UDCC. During each chassis replacement, the ... (more) |
| 10:00 AM - 10:30 AM | Javamail/FTPMail - outbound email routing change Service: Mainframe Email Description: The sub-net on which emails travel from the jmail-pxx hosts to relay.mail.utexas.edu is being changed. For each of three hosts, the Javamail and FTPMail services will be stopped, host rebooted and ... (more) |
| 10:00 AM - 10:30 AM | EMN$INET maintenance Service: Mainframe Email Description: We will be migrating code changes in EMN$INET to QUAL. No service disruption is expected. |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 7:00 AM - 9:00 AM | WebSpace planned database maintenance Service: WebSpace Description: The database server for WebSpace will undergo routine software maintenance. WebSpace will be unavailable while this maintenance is being performed. We expect this maintenance window to be exercised ... (more) |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Maintenance blackout window Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| All Day | UTBackup Monthly Application Maintenance Service: UTBackup Description: Monthly Patch window for the (Application) of the UTBackup Service |
| 9:00 AM - 10:00 AM | UTBackup Monthly OS Maintenance Service: UTBackup Description: Monthly Maintenance window for (OS) patching of the UTBackup service. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 10:00 PM - 11:59 PM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 7:15 AM | XML Gateway certificate change Service: XMLGateway Description: XML Gateway PROD host will have a digital certificate changed, and the Tomcat app server will be restarted. Users will experience a short outage expected to last a few minutes. |
| 7:00 AM - 7:30 AM | EMN$INET maintenance Service: Mainframe Email Description: Code changes for the module EMN$INET will be moved into production. No service disruption is expected. |
| 9:00 AM - 11:00 AM | Shibboleth Routine Maintenance Service: Shibboleth Description: The Shibboleth production environment (idp.its.utexas.edu) will undergo routine scheduled maintenance at this time. Users should experience no interruption of service. |
| 1:00 AM - 9:00 AM | WebSpace planned database maintenance Service: WebSpace Description: The database server for WebSpace will undergo routine software maintenance. WebSpace will be unavailable while this maintenance is being performed. We expect this maintenance window to be exercised ... (more) |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 9:00 AM - 11:00 AM | uTexas Identity Manager (TIM) PROD Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the TIM PROD servers. There will two 5-10 minute outages. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 8:00 AM - 10:00 AM | NFS Server Maintenance Description: ITS will be performing storage maintenance that affects a number of IT services across campus. We are updating the operating system on the StoCon file servers to the latest supported revision. |
| 10:00 AM - 11:59 PM | OS upgrade on the F5 load balancers Service: Core Network Services Description: The OS on the F5 load balancers will be upgraded to install security and performance enhancements. There may be momentary interruptions to some load balanced services, but most services should ... (more) |
| 3:30 PM - 5:00 PM | PyPE OS Security Patching - Test & Qual Service: Python Production Environment (PyPE) Description: Apply OS Patch Stream to PyPE Test and Qual environments. Servers are paired and will be updated in sequence, so PyPE-based applications will continue to run with diminished capacity but no ... (more) |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 9:00 AM - 5:00 PM | Upgrade DR cluster vCenter server Service: Virtual Servers Description: Upgrade the vCenter server at the DR site to revision 5.1. No user impact anticipated. |
| 9:00 AM - 12:00 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated, however updates to TED may be suspended periodically during this ... (more) |
| 5:00 PM - 10:00 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 5 p.m. and 10 p.m. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 11:00 PM | UT Lists planned maintenance Service: UT Lists Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web GUI at https://utlists.utexas.edu may be unavailable during ... (more) |
| 10:00 PM - 11:00 PM | UT Lists planned maintenance Service: UT Lists Description: The UT Lists mailing list service at utlists.utexas.edu will undergo routine service maintenance. List mail delivery and access to the Web GUI at https://utlists.utexas.edu may be unavailable during ... (more) |
| 6:00 PM - 10:00 PM | Upgrade vCenter server Service: Virtual Servers Description: Upgrade the vCenter server to revision 5.1. VMs will be unaffected, however during this outage access to VM consoles (which goes through vCenter) or other VM provisioning tasks that require vCenter ... (more) |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 8:00 AM - 11:59 AM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
