ITS Services Status
- 5/23/2013
9:22 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Thursday 5/23/13 9:00pm-9:30pm
Service RestoredThis maintenance is completed.
We will be doing maintenance on the TIM PROD systems tonight, Thursday 5/23/13 between 9:00pm and 9:30pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/23/2013
10:58 AM - RESOLVED: Javamail/FTPMail - outbound email routing change EXTENDED
Service RestoredThe maintenance was completed at 10:45 am.
The maintenance is extended until 10:45. No user impact seen.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:01 AM - 2:00 AM | Adobe Connect Log Collection Service: Web Conferencing Description: Adobe Connect's remote database will be stopped and started in order to provide the vendor (Adobe) log information for an existing support ticket. No changes are being made to the service. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 7:00 AM - 11:59 PM | Blackboard service upgrade Service: Blackboard Description: We'll be upgrading Blackboard from Service Pack 5 to Service Pack 8. Blackboard will be down during the upgrade. |
| 5:00 PM - 7:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be upgrading the software on all the wireless controllers and access points. Maintenance will take place across multiple evenings (5/21-5/23 from 5-7pm). The maintenance will result ... (more) |
| 10:30 AM - 1:30 PM | Routine QUAL TIM Maintenance Service: EID Description: This will be an extended maintenance with one 30 minute outage over a three hour period as we conduct installation of routine software upgrades. |
| 5:00 PM - 7:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be upgrading the software on all the wireless controllers and access points. Maintenance will take place across multiple evenings (5/21-5/23 from 5-7pm). The maintenance will result ... (more) |
| 10:00 AM - 11:00 AM | utdirect beta environment Update of JDK 6 to JDK7 for java webapps Service: UT Direct development environment Description: Updating the JDK used by Tomcat and Java webapps from JDK 6 to JDK 7 No downtime or visible interruption of service for end users. |
| 5:00 PM - 7:00 PM | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be upgrading the software on all the wireless controllers and access points. Maintenance will take place across multiple evenings (5/21-5/23 from 5-7pm). The maintenance will result ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 8:00 AM | UDCC/UDCB NOC B Migration to Nexus Core Service: University Data Center Description: Impact: Non-Disruptive, Large Scope Change Description: Migration of NOC B uplink for UDCC N7K A/B, UDCC SVC B, and UDCB to Nexus NOC B core router. Connections is being moved as part of the ... (more) |
| 9:00 AM - 10:00 AM | Planned maintenance on utdirect.utexas.edu Service: UT Direct Description: Update web server software to latest release. No downtime or interruption of service is expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| All Day | Network Maintenance Blackout Service: Campus Network Maintenance blackout window Description: Network maintenance blackout |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 8:00 AM - 11:00 AM | Campus Network Maintenance Service: Campus Network Description: Networking will be performing maintenance on the campus network. During this time, portions of the campus network may be intermittently unavailable. Hosts and services connected to the campus network ... (more) |
| 9:00 AM - 12:00 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 1:00 PM - 4:00 PM | Routine PROD TIM Maintenance Service: EID Description: This will be an extended maintenance with one 30 minute outage over a three hour period as we conduct installation of routine software upgrades. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 AM - 11:00 AM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routing maintenance on TED (The uTexas Enterprise Directory) will be done at this time. There will be a brief interruption in updates to directory data. Otherwise no interruption of service is ... (more) |
| 10:00 AM - 11:00 AM | utdirect Update of JDK 6 to JDK7 for java webapps Service: UT Direct Description: Updating the JDK used by Tomcat and Java webapps from JDK 6 to JDK 7 |
| 2:00 PM - 6:00 PM | Non-disruptive mainframe storage system maintenance Service: Mainframe Description: Capacity and cache upgrade to the mainframe-attached storage subsystem. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 11:00 PM | UT Lists planned maintenance Service: UT Lists Description: The UT Lists service at http://utlists.utexas.edu will undergo planned maintenance between 10:00 and 11:00 p.m. on Wednesday June 6th. |
| 9:00 AM - 11:00 AM | Texas Exes Email Forwarding Service software upgrade Description: The IronPort e-mail appliances which implement the Texas Exes Lifetime Email Fowarding service will be upgraded to the latest software. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |

