ITS Services Status
- 5/21/2013
5:03 PM - uTexas Identity Manager (TIM) PROD Maintenance - Wednesday 5/22/13 9:00am-10:00am
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems on Wednesday 5/22/13 between 9:00am and 10:00am.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/21/2013
5:02 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Service RestoredMaintenance is completed.
We will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 7:00 AM - 8:00 AM | Pype maintenance Service: Python Production Environment (PyPE) Description: This maintenance will update the utdirect package for the most recent version of the client tools, 26.3.4-rc4. The deployment interface will be briefly unavailable but deployed applications will be ... (more) |
| 6:30 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the PROD TIM systems. Users of the EID Self Help Application or the EID Administrative Application may experience connection resets during the ... (more) |
| 7:00 AM - 8:00 AM | Planned Apollo Maintenance in PROD Service: Apollo Description: Routine maintenance will take place in PROD to fix a problem with group member management in Apollo Lite. No downtime is expected. |
| 8:00 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, February 26th from 8:00-8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, February 26th from 8:00-8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 8:00 AM - 9:00 AM | JIRA OS Patching Service: Jira Maintenance blackout window Description: JIRA VM sys admins will do OS-level patching. No interruption in service is expected. |
| 8:00 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, February 26th from 8:00-8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 9:00 AM - 11:00 AM | QUAL uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: TIM QUAL will be undergoing routine maintenance. Mainframe and web users of the QUAL TIM system may experience two 5-10 minute outages during the maintenance period. |
| 9:00 AM - 4:00 PM | Removal of datastores from vSphere Service: Virtual Servers Description: Removing unused LUNs from hosts within vSphere |
| 3:30 PM - 4:30 PM | UTmail Signup Portal maintenance Service: UTmail Description: ITS will be performing maintenance on the UTmail signup portal. No interruption in service is expected. |
| 10:00 PM - 11:00 PM | Stunnel maintenance Service: Mainframe Stunnel Description: We will be conducting maintenance on the stunnel servers. Some clients with long running stunnel connections to the mainframe may experience a brief interruption in service. |
| 9:00 AM - 4:00 PM | Removal of datastores from vSphere Service: Virtual Servers Description: Removing unused LUNs from hosts within vSphere |
| 10:00 AM - 11:00 AM | UTdirect Credit card maintenance Service: UT Direct Description: We're adding one server to the credit card processing cluster. No user impact expected |
| 5:30 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow planned maintenance Service: DEFINE Internals/Enterprise Workflow Description: *DEFINE Internals/Enterprise Workflow will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may experience a very limited ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 7:00 AM - 10:00 AM | Footprints Schedule Maintenance Service: Footprints Incident Tracking System Description: Footprints scheduled maintenance - OS or application patching and updates. |
| 8:00 AM - 11:59 AM | UTS Server Maintenance Service: Web Publishing on Unix Description: The server hosting the UTS timesharing service, uts.cc.utexas.edu, will receive patches and software updates. During the maintenance window all UTS services will be unavailable, including ... (more) |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:30 AM - 7:00 AM | PROD uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance on the PROD TIM systems. Users of the EID Self Help Application or the EID Administrative Application may experience connection resets during the ... (more) |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 10:00 AM - 12:00 PM | UT Virtual Servers: Network Resiliancy testing Service: Virtual Servers Description: Systems in conjunction with Networking will be performing an isolated network resiliancy test on Tue 3/5/13 from 10am - noon. No service outages are anticipated as only VMs and server under test ... (more) |
| 10:00 AM - 12:00 PM | TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting routine maintenance to test the redundancy of our networking. If the test is successful, there will be no impact. If the test is unsuccessful there may be a period of lost ... (more) |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 10:00 PM - 11:59 PM | Web Central Scheduled Maintenance Service: Web Central Description: The servers and software associated with www.utexas.edu, custom websites hosted on Web Central, and Web publishing on UNIX (UTS, uts.cc.utexas.edu) will undergo scheduled maintenance. During this ... (more) |
| 9:00 AM - 12:00 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated, however updates to TED may be suspended periodically during this ... (more) |
| 9:00 AM - 11:00 PM | vDesk TETTNANG memory swap Service: Virtual Servers Description: putting Tettnang into maintenance so core can test memory. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 12:01 AM - 1:00 AM | Planned maintenance for SQL03 Service: Microsoft SQL Server Description: ITS MSSQL Server will undergo maintenance to improve stability. SQL Server databases on SQL03 (including Adobe Connect) will be unavailable for some part of this maintenance. |
| 9:00 AM - 11:00 PM | vDesk HALLERTAU server downtime for memory swap Service: Virtual Servers Description: placing server into maintenance and shutting down so core can swap memory around and test for errors. |
| 9:30 AM - 12:00 PM | Relocate F5 load balancer Service: Core Network Services Description: One of the F5 load balancers will be relocated to another datacenter. User visible impact is not expected. This move will improve our high availability configuration. This maintenance had been ... (more) |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 9:00 AM - 11:00 AM | PROD uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: TIM PROD will be undergoing routine maintenance. Mainframe and web users of the PROD TIM system may experience two 5-10 minute outages during the maintenance period. EID logins will not be affected. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 12:00 AM - 6:00 AM | Austin Exchange Message Service (AEMS) Planned Maintenance Service: Austin Exchange Messaging Service Description: This maintenance includes any or all of the following maintenance tasks: * Installation of security updates and hotfixes. * Moving of user mailboxes to different mailbox databases to better ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 1:00 AM - 2:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 01:00 AM and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org, ... (more) |
| 9:00 PM - 10:00 PM | Mainframe Stunnel maintenance Service: Mainframe Stunnel Description: We will be conducting maintenance on the stunnel servers. Some clients with long running stunnel connections to the mainframe may experience a brief interruption in service. |
| 10:00 AM - 11:00 AM | UT Direct credit card maintenance Service: UT Direct Description: We're replacing a server to the credit card processing. No user impact expected. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 PM - 10:00 PM | Mainframe stunnel maintenance Service: Mainframe Stunnel Description: We will be conducting maintenance on the stunnel servers. Some clients with long running stunnel connections to the mainframe may experience a brief interruption in service. |
| 10:00 PM - 6:00 AM | Footprints Server migration Service: Footprints Incident Tracking System Description: Migrating the footprints ticketing system to a new application server. Service will be unavailable. |
| 10:00 PM - 6:00 AM | Footprints Server migration Service: Footprints Incident Tracking System Description: Migrating the footprints ticketing system to a new application server. Service will be unavailable. |
| 12:30 PM - 3:00 PM | ITS Jabber Service Update Service: ITS Help Desk Description: The ITS Jabber service will be down for maintenance. The Help Desk will be fully-functional but Live Chat with the Help Desk is now unavailable. |
| 6:00 AM - 11:00 AM | Footprints Weekly Maintenance Service: Footprints Incident Tracking System Description: Application or OS patching and updates. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 7:00 AM - 9:00 AM | WebSpace planned database maintenance Service: WebSpace Description: The database server for WebSpace will undergo routine software maintenance. WebSpace will be unavailable while this maintenance is being performed. We expect this maintenance window to be exercised ... (more) |
