ITS Services Status
- 5/20/2013
12:25 PM - RESOLVED:Adobe Connect 9 Upgrade (extended)
Service RestoredAdobe Connect 9 is now deployed. Maintenance window is completed.
The maintenance window is extended until 12:30 PM.
- 5/20/2013
6:45 AM - RESOLVED:Emergency Maintenance Starting: uTexas Identity Manager (TIM)
Service RestoredMainenance is completed
There may be session resets to users of the EID Administrative application and the EID Self Help application during the maintenance.
- 5/17/2013
4:43 PM - uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Unplanned MaintenanceWe will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am. Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 7:00 AM - 5:00 PM | Generator Load Bank Testing Service: University Data Center Description: UDC-C Will be load banking our two fixed emergency backup generators for our annual preventative maintenance. This work is not expected to have any impact on the equipment in UDC-C. |
| 6:30 AM - 7:00 AM | PROD uTexas Identity Manager (TIM) Routine Maintenance Service: uTexas Identity Manager (TIM) Description: We will be performing routine maintenace on the PROD TIM Servers. Web users may experience connection resets during the maintenance. |
| 6:45 AM - 7:15 AM | Javamail [QUAL] migration Service: Mainframe Email Description: Migrating the two Javamail [QUAL] servers from Solaris to Linux hosts. No service interruption expected. |
| 7:00 AM - 5:00 PM | Generator Load Bank Testing Service: University Data Center Description: UDC-C Will be load banking our two fixed emergency backup generators for our annual preventative maintenance. This work is not expected to have any impact on the equipment in UDC-C. |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: Routine maintenance will take place in QUAL. No downtime is expected. |
| 10:00 AM - 10:30 AM | Revert anti-virus to Sophos Service: Mail Filtering Service Description: IronPort has released a fixed version of the Sophos engine. This maintenance is to switch back to Sophos. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 6:30 PM - 7:00 PM | Planned maintenance of Document Repository - DRI Natural module Service: Document Repository Description: A new version of DRI full query search Natural module DPN$DRFQ will be migrated to production during this maintenance. No downtime or service interruption is expected. |
| 7:00 AM - 5:00 PM | Generator Load Bank Testing Service: University Data Center Description: UDC-C Will be load banking our two fixed emergency backup generators for our annual preventative maintenance. This work is not expected to have any impact on the equipment in UDC-C. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 5:00 PM | Generator Load Bank Testing Service: University Data Center Description: UDC-C Will be load banking our two fixed emergency backup generators for our annual preventative maintenance. This work is not expected to have any impact on the equipment in UDC-C. |
| 7:00 AM - 8:00 AM | Planned Apollo Mainenance Service: Apollo Description: Routine maintenance will take place in PROD. No downtime is expected. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 12:00 AM - 4:00 AM | Campus WSUS Maintenance Service: Windows Software Update Service (WSUS) Description: Monthly service maintenance window for Campus WSUS. Service may be interrupted during this period. |
| 7:00 AM - 8:00 AM | Monthly JIRA Application Maintenance Service: Jira Description: JIRA will undergo application maintenance every 1st Tuesday monthly. |
| 9:00 AM - 10:00 AM | uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance Service: uTexas Identity Manager (TIM) Description: We are planning internal maintenance on all of our systems. We expect no customer impact and no outage is planned. |
| 7:30 AM - 8:00 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting maintenance to install additional port capacity in the data center core and migrating redundant network links used by the row extension to the newly installed line card. ... (more) |
| 9:00 AM - 2:00 PM | Virtual Servers emergency maintenance: Remove datastores Service: Virtual Servers Description: vSphere admins will be reclaiming datastores from the ESXi servers to hand back to the Storage admins. No service interruption is anticipated. |
| 5:00 PM - 6:00 PM | UT Direct Planned Maintenance Service: UT Direct Description: UT Direct will be performing planned maintenance to deploy user-requested enhancements and bug fixes. A small percentage of users may find a very limited interruption in service. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:45 AM - 7:15 AM | FTPMail [QUAL] migration to Linux Service: Mainframe Email Description: There will be a short outage of FTPMail [QUAL] service, in order to migrate from Solaris to Linux hosts. Natural programs that send emails by calling the EMN$MAIL module, will see a delay in email ... (more) |
| 7:00 PM - 8:00 PM | Virtual Servers Maintenance Window Service: Virtual Servers Description: Non-client facing software on esxvctr01.austin.utexas.edu will be updated to the latest version. Access to vCenter and VM consoles will be unavailable while the server reboots. Virtual Machines will ... (more) |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 AM - 1:00 PM | uTexas Identity Manager (TIM) QUAL Maintenance Service: uTexas Identity Manager (TIM) Description: We will be conducting maintenance on the TIM QUAL system. There will be minimal interruptions during the testing of the maintenance. No production systems will be affected. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 6:00 AM - 6:30 AM | WebSpace Emergency Maintenance Service: WebSpace Description: ITS Systems will be performing emergency maintenance on WebSpace on Wednesday, December 12, from 6:00 AM to 6:30 AM. During this time, the WebSpace service will be unavailable. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: DEFINE Internals/Enterprise workflow will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 2:30 PM - 4:30 PM | uTexas Enterprise Directory (TED) routine maintenance Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 5:00 PM - 6:00 PM | UT Direct Planned Maintenance Service: UT Direct Description: UT Direct will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service during this maintenance ... (more) |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
