ITS Services Status
- 5/24/2013
12:27 PM - RESOLVED: TID Printing from Mainframe unavailable
Service RestoredThe issues with the TID printing has been resolved, But the TID print que is backed up with jobs from earlier this morning. The backlog should clear up throughout the day.
As of 9:50 am on 5/24/13 many customers (from multiple offices and departments) are reporting the inability to print mainframe documents using TID printers. We’ve verified that it is a TID issue by having customers try printing non-mainframe documents on the printers. System staff is investigating.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 9:00 AM - 12:00 PM | uTexas Enterprise Directory (TED) routine maintenance. Service: uTexas Enterprise Directory (TED) Description: Routine maintenance on TED (The uTexas Enterprise Directory) will be done at this time. No interruption of service is anticipated. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 6:00 AM - 8:00 AM | Network Maintenance for NFS file servers Description: We will be performing network maintenance on the StoCon file servers in order to remedy existing issues with these file servers' network configuration. List of affected services includes: * ... (more) |
| 6:00 AM - 8:00 AM | UTForge Maintenance Service: UTForge Description: UTForge will be unavailable due to network maintenance. |
| 6:00 AM - 7:00 AM | uTexas Identity Manager (TIM) PROD and TEST Maintenance Service: uTexas Identity Manager (TIM) Description: In order to complete today's NFS file server maintenance, we will be conducting maintenance on TIM PROD and TEST. An approximate 10 minute outage for each service is expected. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
| 8:00 AM - 12:00 PM | Web Central Maintenance Service: Web Central Description: The Web servers hosting www.utexas.edu and Unix-based custom Web hosting sites will undergo routine maintenance. No customer visible impact is anticipated. |
| 12:00 AM - 6:00 AM | Blackboard Weekly Maintenance Service: Blackboard Description: Weekly maintenance event for Blackboard (courses.utexas.edu). The service may be degraded or down during this time. |
| 6:00 AM - 2:00 PM | Campus and Data Center Network Maintenance Service: Campus Network Description: Most services hosted in the University Data Center (UDC-C) may be unavailable or sporadically unavailable from 6:00 AM to 2:00 PM as important network maintenance takes place. Major service ... (more) |
| 6:00 AM - 2:00 PM | Maintenance Blackout for Netowork Maintenance Maintenance blackout window Description: No other maintenance should be scheduled at this time due to major network maintenance. |
| 6:00 AM - 2:00 PM | EMN$INET & EMN$HTML service interruption Service: Mainframe Email Maintenance blackout window Description: Mainframe email sent via the EMN$INET and EMN$HTML program, will not be transmitted during this time, because of scheduled campus network maintenance. |
| 6:00 AM - 2:00 PM | XML Gateway service interruption Service: XMLGateway Maintenance blackout window Description: The XML Gateway server will be taken down, due to scheduled campus network maintenance. |
| 7:30 AM - 1:30 PM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance Sunday morning beginning at approximately 7:30 AM and lasting approximately 6 hours into Sunday afternoon. UT Direct, applytexas.org, ... (more) |
| 7:00 AM - 7:30 AM | non-CAT1 MySQL upgrade - mysqldb.its.utexas.edu Service: MySQL Description: The completion of the MySQL upgrade process will occur at this time. There is expected to be only a short interruption in service during this maintenance event, and no action should be required from ... (more) |
| 4:00 PM - 5:00 PM | ERP Web Infrastructure Maintenance Window Service: ERP UI Web Infrastructure Description: ERP UI, ERP Application Registry, ERP UI Site generator application upgrades occur during this time. Minimal impact on users should be expected. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: DEFINE Internals/Enterprise workflow will undergo maintenance to install user-requested enhancements and bug fixes. A small percentage of users may experience a very limited interruption in service ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 9:00 PM - 11:00 PM | Document Repository PROD server OS patches Service: Document Repository Description: Document Repository system will be unavailable in production during an upgrade of Linux operating system on the doc repo servers. |
| 7:00 AM - 10:00 AM | SecureDoc service and server maintenance Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services. |
