ITS Services Status
- 5/20/2013
4:37 PM - uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/20/2013
4:07 PM - RESOLVED:uTexas Identity Manager (TIM) PROD Maintenance
Service RestoredMaintenance is complete.
We will be conducting emergency maintenance on the TIM PROD systems today 5/20/2013 at
3:50pm. No user impact is anticipated.
- 5/20/2013
2:04 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Service RestoredMainenance is completed.
We will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am. Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 8:00 AM - 11:00 AM | OAASPROD 11.2 RAC node addition Service: Oracle Description: We will be adding another node to the Oracle as-a-service production cluster. |
| 8:00 AM - 11:00 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: Due to the OAASPROD 11.2 RAC node addition, users may experience a brief interruption of service at some point during this maintenance window. |
| 8:00 AM - 11:00 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: Due to the OAASPROD 11.2 RAC node addition, users may experience a brief interruption of service at some point during this maintenance window. |
| 8:00 AM - 11:00 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: Due to the OAASPROD 11.2 RAC node addition, users may experience a brief interruption of service at some point during this maintenance window. |
| 9:00 PM - 10:00 PM | PyPE planned maintenance Service: Python Production Environment (PyPE) Description: Monthly maintenance for the PyPE service. |
| 9:00 AM - 5:00 PM | Software Update on the Mail Filtering Service (aka the IronPorts) Service: Mail Filtering Service Description: The software on our IronPort Email Security Appliances will be upgraded to the latest version. Due to the architecture of the service, this will be a rolling upgrade which will not cause any outages. |
| 9:00 AM - 10:00 AM | Selfscan (SAINT) Recurring Maintenance Service: Selfscan (SAINT) Description: Between 9AM and 10AM, we will perform an update on the self-service scanning infrastructure to load the latest vulnerability checks. TSCs who use selfscan during this time will see a service ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 7:00 AM - 7:00 PM | UDC Customer Move Event - University Athletics Service: University Data Center Description: Information Technology Services will move devices owned by University Athletics to the University Data Center (UDC). Services local to the customer will likely be affected. There will be no impact to ... (more) |
| 3:30 PM - 5:00 PM | PyPE Secondary (non-production) Server Maintenance Service: Python Production Environment (PyPE) Description: The window for upgrades and patches to be applied to non-production execution servers in the PyPE infrastructure. |
| 6:30 PM - 9:00 PM | Pype prod deployment server migration Service: Python Production Environment (PyPE) Description: Hardware migration for the prod cluster. Servers are to be moved from solaris machines to redhat vms. The deployment interface (admin2) will be updated as well to deploy projects to the new ... (more) |
| 7:00 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, March 6th from 7:00am - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, March 6th from 7:00am - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, March 6th from 7:00am - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:05 AM | service restart for non-CAT1 mysql (mysqldb.its.utexas.edu) Service: MySQL Description: A configuration change requires a restart of the mysql service on mysqldb.its.utexas.edu. This change is to improve overall service performance. Total outage should be about 1 minute. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 60 minutes into Sunday morning. UT Direct, ... (more) |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| All Day | Wireless Network Maintenance Service: Wireless and Wired Public Internet Access Description: Networking will be conducting maintenance on the campus wireless controllers on Monday, March 12 from 5-7PM. The maintenance involves reloading the wireless controllers to apply new SSL certificates. ... (more) |
| 10:00 PM - 2:00 AM | Wikis Monthly Maintenance Window Service: University Wiki Service Description: Scheduled maintenance for the University Wiki Service occurs the second Tuesday of the month from 10 p.m. - 2 a.m. To the maximum extent possible, installation of service, application and security ... (more) |
| 6:00 AM - 5:00 PM | UPS Service Service: University Data Center Description: Annual UPS Service no code or revisions to current code, System in by-pass only. No service interruption expected. Service will be performed on UPS system located in service building supporting NOC ... (more) |
| 6:00 AM - 5:00 PM | UPS Servivce UDC B Service: University Data Center Description: Annual UPS Service no code or revisions to current code, System in by-pass only. No service interruption expected. Service will be performed on UPS systems located in UDC B Supporting Systems and ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
