ITS Services Status
- 5/22/2013
6:41 PM - RESOLVED: UDCC Out-of-Band Network Maintenance extended
Service RestoredWork has been completed.
Maintenance is extending 15 minutes.
Wednesday, May 22, 2013 5:00 PM - 6:30 PM
Networking will be conducting network maintenance to replace the two Cisco Catalyst 6500 service chassis used to provide the out-of-band (OOB) service to UDCC. During each chassis replacement, the connected switches will be unavailable resulting in a loss of connectivity to DRAC, LOM, and other OOB interfaces for the duration of the outage. Each chassis will be replaced one at a time.Note: Firewall services provided by the chassis will remain operational during the maintenance due to the resilient design.
- 5/22/2013
10:00 AM - RESOLVED: Emergency Maintenance Starting: WorldSpace Sync application
Service RestoredMaintenance completed.
WorldSpace Sync (https://worldspace.its.utexas.edu/) will be unavailable from 9:30 - Noon today for some unscheduled updates.
- 5/22/2013
9:59 AM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Wednesday 5/22/13 9:00am-10:00am
Service RestoredMaintenance is completed.
Maintenance is starting.
We will be doing maintenance on the TIM PROD systems on Wednesday 5/22/13 between 9:00am and 10:00am.
No user impact is expected during this period, but we will provide an update should any occur.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 9:00 AM | ECS JIRA Upgrade to 4.4.5 Service: Jira Description: The ECS/University Operations instance of JIRA will be unavailable while it is being upgraded to version 4.4.5 |
| 9:30 PM - 10:30 PM | EMN$MAIL QUAL maintenance Service: Mainframe Email Description: We will be making some changes to the backend of the EMN$MAIL delivery system in QUAL on Monday, June 25th at 9:30pm. There will be no changes made to PROD mail delivery, and there will be no ... (more) |
| 7:00 AM - 8:00 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: On Tuesday, June 26th from 7:00AM - 8:00AM, Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 5:00 PM - 5:15 PM | UT Direct Home Page Migration Service: UT Direct Description: We will be migrating updates for index.WBX and index.wbt to Prod. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 10:00 PM - 10:30 PM | Log4Natural Planned Maintenance Description: The Log4Natural team is planning a migration to production next Wednesday, June 27th, between 10:00pm and 10:30pm. There should be no interruption to logging during this maintenance. The migration ... (more) |
| 6:00 AM - 6:30 AM | Emergency Maintenance: ECS JIRA Re-indexing Service: Jira Description: The University Operations (aka, ECS) instance of JIRA will be unavailable during this window as its database is being re-indexed. |
| 8:00 AM - 8:15 AM | Group E-Mail Scheduled Maintenance Service: Group E-Mail Description: We will be performing routine maintenance on the Group E-mail application. Changes will be transparent, and users will not be interrupted. |
| 8:00 AM - 8:15 AM | Secure Message Maintenance Service: Secure Messaging Description: We will be performing routine maintenance on the Secure Message System. Changes will be transparent, and users will not be interrupted. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 8:00 AM | SIS JIRA Upgrade Service: Jira Description: The Student Information Systems (SIS) instance of JIRA (https://issues.reg.utexas.edu) will be upgraded to version 4.4.5 |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 9:00 AM - 12:00 PM | Routine QUAL TIM Maintenance Service: uTexas Identity Manager (TIM) Description: Routine maintenance on TIM (uTexas Identity Manager) QUAL. No interruption of service is anticipated. |
| 5:00 PM - 5:15 PM | Planned maintenance of Document Repository on Tuesday, July 3 at 5 PM Service: Document Repository Description: A planned maintenance of Document Repository is scheduled on Tuesday, July 3 at 5 PM. The stunnel certificate used to communicate with mainframe broker will be renewed during the maintenance period. ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 7:30 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting a change on the A-side service router in UDC-C to replace faulty hardware. No service interruption is expected. |
| 9:00 AM - 12:00 PM | ITS Virtual Servers datastore addition Service: Virtual Servers Description: Adding new datastores to the virtual servers hosts. This maintenance is transparent, no downtime or service interruption is expected. |
| 9:30 AM - 10:00 AM | Update of security routines on qual.its.utexas.edu web server Service: UT Direct Q/A environment Description: Will be applying bug fixes to the security routines. No down time or interruption of service expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:30 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, July 10th from 6:30am - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:30 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, July 10th from 6:30am - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:30 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, July 10th from 6:30am - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 10:00 PM - 11:59 PM | www.utexas.edu Planned Maintenance Service: Web Central Description: Routine maintenance for UT Austin Web Central (www.utexas.edu). During the maintenance window there will be brief periods of service unavailability for some but not all visitors to www.utexas.edu as ... (more) |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |

