ITS Services Status
- 5/20/2013
4:37 PM - uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Unplanned MaintenanceWe will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm.
No user impact is expected during this period, but we will provide an update should any occur.
- 5/20/2013
4:07 PM - RESOLVED:uTexas Identity Manager (TIM) PROD Maintenance
Service RestoredMaintenance is complete.
We will be conducting emergency maintenance on the TIM PROD systems today 5/20/2013 at
3:50pm. No user impact is anticipated.
- 5/20/2013
2:04 PM - RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Service RestoredMainenance is completed.
We will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am. Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.
- 5/20/2013
12:25 PM - RESOLVED:Adobe Connect 9 Upgrade (extended)
Service RestoredAdobe Connect 9 is now deployed. Maintenance window is completed.
The maintenance window is extended until 12:30 PM.
- 5/20/2013
6:45 AM - RESOLVED:Emergency Maintenance Starting: uTexas Identity Manager (TIM)
Service RestoredMainenance is completed
There may be session resets to users of the EID Administrative application and the EID Self Help application during the maintenance.
- 4/11/2013
4:48 PM - UTBackup Application issue
Under InvestigationITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues. Until further notice UTBackup customers should not enable this setting. Our investigation continues and updates will be provided as they develop.
UTBackup authentication and connections from the desktop application are unavailable to some customers. This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings. Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped.
| 12:00 AM - 1:00 AM | Mainframe maintenance window Service: Mainframe Description: The UT Austin mainframe will undergo planned maintenance early Sunday morning beginning shortly after 12:00 AM midnight and lasting approximately 1 hour into Sunday morning. UT Direct, applytexas.org,... (more) |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:00 AM - 8:00 AM | SIS JIRA Upgrade Service: Jira Description: The Student Information Systems (SIS) instance of JIRA (https://issues.reg.utexas.edu) will be upgraded to version 4.4.5 |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 9:00 AM - 12:00 PM | Routine QUAL TIM Maintenance Service: uTexas Identity Manager (TIM) Description: Routine maintenance on TIM (uTexas Identity Manager) QUAL. No interruption of service is anticipated. |
| 5:00 PM - 5:15 PM | Planned maintenance of Document Repository on Tuesday, July 3 at 5 PM Service: Document Repository Description: A planned maintenance of Document Repository is scheduled on Tuesday, July 3 at 5 PM. The stunnel certificate used to communicate with mainframe broker will be renewed during the maintenance period. ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 7:30 AM | Data Center Network Maintenance Service: University Data Center Description: Networking will be conducting a change on the A-side service router in UDC-C to replace faulty hardware. No service interruption is expected. |
| 9:00 AM - 12:00 PM | ITS Virtual Servers datastore addition Service: Virtual Servers Description: Adding new datastores to the virtual servers hosts. This maintenance is transparent, no downtime or service interruption is expected. |
| 9:30 AM - 10:00 AM | Update of security routines on qual.its.utexas.edu web server Service: UT Direct Q/A environment Description: Will be applying bug fixes to the security routines. No down time or interruption of service expected. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| 6:30 AM - 8:30 AM | ID Photo Gateway Planned Maintenance Service: ID Photo Gateway Description: On Tuesday, July 10th from 6:30am - 8:30am the ID Photo Gateway will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:30 AM - 8:30 AM | Student Photo Roster Planned Maintenance Service: Student Photo Roster Description: On Tuesday, July 10th from 6:30am - 8:30am the Student Photo Roster will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 6:30 AM - 8:30 AM | Virtual ID Cards Planned Maintenance Service: Virtual ID Cards Description: On Tuesday, July 10th from 6:30am - 8:30am the Virtual ID Cards will undergo routine scheduled maintenance. Users should experience no interruption in service. |
| 7:00 AM - 7:30 AM | Planned Maintenance for Central Web Authentication Service: Central Web Authentication (CWA) Description: Central Web Authentication will undergo routine scheduled maintenance. Users should experience no interruption of service. |
| 10:00 PM - 11:59 PM | www.utexas.edu Planned Maintenance Service: Web Central Description: Routine maintenance for UT Austin Web Central (www.utexas.edu). During the maintenance window there will be brief periods of service unavailability for some but not all visitors to www.utexas.edu as ... (more) |
| 5:00 PM - 7:00 PM | Define Internals/Enterprise Workflow Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: Planned maintenance to deploy necessary fixes and user enhancements. A small percentage of users may experience a very limited interruption in service during this maintenance period. |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |
| 12:01 AM - 2:00 AM | Blackboard maintenance window Service: Blackboard Description: Regularly scheduled Blackboard maintenance window |
| 12:01 AM - 6:00 AM | Austin Disk Services Planned Maintenance Window Service: Austin Disk Services Description: Customers utilizing the following dependent services may be affected: * Austin Disk shares (user home directories and departmental shares) * Stat Apps Server (user profiles, redirected documents ... (more) |
| 12:01 AM - 6:00 AM | SharePoint Monthly Maintenance Service: SharePoint Description: Installation of monthly SharePoint and Windows Server patches/updates |
| 12:01 AM - 6:00 AM | SharePoint Maintenance Window Service: SharePoint Description: Service availability may be intermittent during the maintenance window. |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 6:00 AM - 2:00 PM | Data Center Fiber Maintenance Service: University Data Center Description: ITS networking will be performing maintenance on one of the fiber paths into the Data Center. This maintenance is being done to re-route fiber to improve network redundancy. No customer impact is ... (more) |
| 9:00 AM - 9:30 AM | TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance Service: EID Description: There will be a brief (one minute or so) service interruption during the maintenance period. There will be no PRODUCTION impact. |
| 9:00 AM - 10:00 AM | Planned maintenance of beta.its.utexas.edu web service Service: UT Direct Q/A environment Description: Upgrade of security routines to version 8. No downtime or interruption of service is expected. |
| 6:00 PM - 6:30 PM | PyPE Deployment Interface Maintenance Service: Python Production Environment (PyPE) Description: The PyPE deployment interface will be taken down briefly to install a new cert issued by the MySQL admins last week. The downtime should last no more than a few minutes. Deployed projects will be ... (more) |
| 10:00 PM - 11:59 PM | Custom Unix Web Publishing Planned Maintenance Service: Custom Web Publishing Description: Routine maintenance for custom Unix based Web hosting services. During the maintenance window there will be brief periods of service unavailability for sites as work proceeds. Affected custom Web ... (more) |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 7:00 AM - 8:00 AM | Application Registry (AppReg) Maintenance Description: The Application Registry (AppReg) will be unavailable on Wednesday, July 18, 2012 from 7am - 8am for system updates. |
| 5:00 PM - 7:00 PM | DEFINE Internals/Enterprise Workflow associated application Planned Maintenance Service: DEFINE Internals/Enterprise Workflow Description: On Wednesday, July 18, 2012, from 5 to 7 p.m., the mainframe application *TXINFO will undergo maintenance. A small percentage of users may experience a very limited interruption in service during ... (more) |
| 6:00 PM - 11:59 PM | Blog Service Weekly Maintenance Service: University Blog Service Description: Scheduled maintenance may occur weekly on Wednesdays between 6 p.m. and midnight. To the maximum extent possible, installation of service, application, and security updates will be performed during ... (more) |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 9:00 AM - 10:00 AM | Planned maintenance on dpdev1.dp.utexas.edu Service: UT Direct development environment Description: Updating the security routines on the web server to fix a bug with empty or invalid data in cookies. No change in functionality. No downtime or interruption of service expected. |
| All Day | ITS Virtual Servers - removal of deprecated datastores Service: Virtual Servers Description: Numerous datastores from the CX3 will be removed from the Virtual Servers hosts. This is part of a planned migration off this part of the storage fabric. This maintenance event has no anticipated ... (more) |
| 9:00 AM - 10:00 AM | Emergency SAINT (selfscan) Maintenance Service: Selfscan (SAINT) Description: We will be performing emergency maintenance on selfscan to replace a failed hard drive. |
| 7:00 AM - 10:00 AM | EWDE - SecureDoc Service Maintenance Window Service: Enterprise Whole Disk Encryption Description: Recurring maintenance window for SecureDoc services and servers. |

