The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/7/2015
10:07 PM
Office 365 Slowdown
Under Investigation

7/7/2015 10:05 PM
Intermittent connectivity issues are still being experienced by some users.  ITS Systems staff are in active communication with Microsoft support engineers and will provide additional information by 10:00 AM tomorrow.


7/7/2015 8:11 PM
No new reports of this issue have been received in the past 60 minutes, and performance monitors appear to have stabilized.  We are still awaiting a response from Microsoft.  Next update at 10:00 PM.


7/7/2015 7:49 PM
Status of issue remains unchanged. A Premier ticket has been opened with Microsoft. The next update will be sent at 8:15 p.m.


7/7/2015 7:21 PM
Status of issue remains unchanged. A Premier ticket will be opened with Microsoft and the next update will be sent at 7:45 p.m.


7/7/2015 6:52 PM
The ITS Help Desk stated they are not receiving additional reports of issues at this time, but indicated previously impacted users continue to experience issues with access/slowness. Microsoft is not reporting any issues at this time. Continuing to monitor and next update will be sent at 7:15 p.m.


7/7/2015 6:19 PM
ITS Help Desk is not receiving additional reports of issues at this time, but indicated impacted users are still experiencing slowness. Continuing to monitor and next update will be sent at 6:45 p.m.


7/7/2015 6:03 PM
Monitoring currently shows no issues and ITS Systems staff are thus far unable to reproduce the issue.  We are continuing to investigate, but current evidence leads us to believe this to be a transient problem for a limited number of users at this time.


7/7/2015 5:53 PM
ITS Systems staff is investigating.


7/7/2015 5:37PM
The ITS Help Desk has received multiple reports of people being unable to connect or experiencing severe slowdowns. Many in the office are also experiencing troubles connecting. This seems to be affecting a majority of Office 365 users.

Past Service Interruptions

Upcoming Maintenance

<<< 11/11/2012 - 12/01/2012 >>>
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12:01 AM - SharePoint Maintenance Window

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13

6:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

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5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

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6:45 AM - XML Gateway maintenance

9:00 AM - Data Center Network Maintenance

3:00 PM - UTmail Signup Portal Maintenance

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7:00 AM - SecureDoc service and server maintenance

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12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

19

12:00 AM - Campus WSUS Maintenance

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

10:00 PM - Monthly Group E-Mail Maintenance

20

7:00 AM - Planned Apollo Mainenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - Custom Unix Web hosting server maintenance

21

7:00 AM - Pype maintenance

6:00 PM - Blog Service Weekly Maintenance

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24

7:00 AM - SecureDoc service and server maintenance

25

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

26

7:00 AM - Generator Load Bank Testing

27

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:45 AM - Javamail [QUAL] migration

7:00 AM - Generator Load Bank Testing

7:00 AM - Planned Apollo Mainenance

10:00 AM - Revert anti-virus to Sophos

4:00 PM - ERP Web Infrastructure Maintenance Window

6:30 PM - Planned maintenance of Document Repository - DRI Natural module

28

7:00 AM - Generator Load Bank Testing

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

29

7:00 AM - Generator Load Bank Testing

7:00 AM - Planned Apollo Mainenance

30

 

 

 

1

7:00 AM - SecureDoc service and server maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!