The University of Texas at Austin

ITS Services Status

Current Service Interruptions

8/31/2015
9:46 PM
UT Web Outage
Under Investigation

8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

8/31/2015
5:47 PM
RESTORED: UT Web emergency maintenance 5:15 - 5:45 p.m. Monday 8/31
Service Restored

8/31/2015 5:45 pm
Maintenance complete.


8/31/2015 5:16 pm
The UT Web service will undergo emergency server maintenance from 5:15 p.m. today (i.e. immediately) until 5:45.

Although service has largely been restored, there *may* be a brief interruption of access to site content while maintenance is being performed.

Past Service Interruptions

Upcoming Maintenance

<<< 12/16/2012 - 01/05/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

17

10:00 PM - Monthly Group E-Mail Maintenance

18

7:00 AM - Planned Maintenance for Central Web Authentication in Qual and Beta

7:00 AM - Pype Network Maintenance Dry-run

8:00 AM - Quarterly JIRA OS Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

6:00 PM - Wiki Service Monthly Maintenance

19

9:00 AM - Update vSphere 5 to latest revision

1:30 PM - UTmail Signup Portal maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Patching of Oracle Central RAC (OAASPROD)

20

8:00 AM - UTForge Maintenance

9:00 AM - Update vSphere 5 to latest revision

10:30 PM - Emergency Maintenance - JIRA - Cat I MySQL

21

9:00 AM - Update vSphere 5 to latest revision

22

 

 

 

23

12:01 AM - SharePoint Maintenance Window

24

 

 

 

25

4:00 PM - ERP Web Infrastructure Maintenance Window

26

 

 

 

27

 

 

 

28

 

 

 

29

 

 

 

30

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

31

 

 

 

1

 

 

 

2

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

6:00 PM - Blog Service Weekly Maintenance

3

6:00 AM - Network Maintenance for NFS file servers

6:00 AM - UTForge Maintenance

4

6:00 AM - uTexas Identity Manager (TIM) PROD and TEST Maintenance

10:00 AM - Software upgrade of Oracle from version 11.2.0.1 to 11.2.0.3 for ITS Central RAC Production Environment

5

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!