The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 12/16/2012 - 01/05/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

17

10:00 PM - Monthly Group E-Mail Maintenance

18

7:00 AM - Pype Network Maintenance Dry-run

7:00 AM - Planned Maintenance for Central Web Authentication in Qual and Beta

8:00 AM - Student Photo Roster Planned Maintenance

8:00 AM - Quarterly JIRA OS Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - Virtual ID Cards Planned Maintenance

19

9:00 AM - Update vSphere 5 to latest revision

1:30 PM - UTmail Signup Portal maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Patching of Oracle Central RAC (OAASPROD)

20

8:00 AM - UTForge Maintenance

9:00 AM - Update vSphere 5 to latest revision

10:30 PM - Emergency Maintenance - JIRA - Cat I MySQL

21

9:00 AM - Update vSphere 5 to latest revision

22

 

 

 

23

12:01 AM - SharePoint Maintenance Window

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25

4:00 PM - ERP Web Infrastructure Maintenance Window

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30

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

31

 

 

 

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2

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

6:00 PM - Blog Service Weekly Maintenance

3

6:00 AM - UTForge Maintenance

6:00 AM - Network Maintenance for NFS file servers

4

6:00 AM - uTexas Identity Manager (TIM) PROD and TEST Maintenance

10:00 AM - Software upgrade of Oracle from version 11.2.0.1 to 11.2.0.3 for ITS Central RAC Production Environment

5

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!