The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/1/2014
11:05 AM
RESOLVED: Delays in updates to TED
Service Restored

11:04
The problem has been resolved and all queued updates have been processed.  We are continuing to investigate the root cause of this delay.


10:57
Updates to TED (including password changes) are being delayed.  ITS Applications staff are investigating.

9/30/2014
11:25 PM
RESOLVED: Appsbuild Servers Maintenance
Service Restored

Maintenance is completed. All services restored.


Maintenance is extended until 11:00 pm.

9/30/2014
7:41 PM
RESOLVED: Expedited: Non-Disruptive Red Hat Enterprise Linux security patching for CVE-2014-7169
Service Restored

19:40
This maintenance is complete.


11:52
A critical security vulnerability for Bash has been identified in Red Hat Enterprise Linux (RHEL).

ITS Systems has been monitoring vendor response and follow up. A previous patch for CVE-2014-6271 was released and applied last week to RHEL hosts managed by ITS Systems. Red Hat released a subsequent patch for CVE-2014-7169 to address further concerns for the Bash vulnerabilities.

The latest patch will be applied to all RHEL hosts managed by ITS Systems in the following stages, today (9/29):

- All TEST (and lower) hosts, 11:30 am
- All QUAL (and lower) hosts, 12:00 pm
- All PROD (and lower) hosts, 12:30 pm

The patch is expected to be non-disruptive, and has been confirmed to be so on internal test systems.

Based on the tests with the current patch and the lack of any adverse effects with application of patch for CVE-2014-6271, the risk and impact is expected to be Low.

Patches will be applied throughout the day, with completion expected by 5:00 pm.

Critical security updates for Red Hat related to this vulnerability are being made available on the Campus RHNS Service as they are released (typically within 30-60 minutes).

If you run Red Hat Enterprise Linux and do not yet have your systems connected to Satellite, you can find out more information here:

http://www.utexas.edu/its/rhns/

9/30/2014
3:18 PM
RESTORED: University Wiki Service brief outage
Service Restored

15:17
Wikis is back online.


15:10
University Wiki Service is experiencing a brief outage. Admins are aware, working on it, and the service should be back online momentarily.

Past Service Interruptions

Upcoming Maintenance

<<< 12/02/2012 - 12/22/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
2

12:00 AM - Mainframe maintenance window

12:01 AM - SharePoint Maintenance Window

3

12:00 AM - Campus WSUS Maintenance

4

7:00 AM - Monthly JIRA Application Maintenance

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

5

7:30 AM - Data Center Network Maintenance

9:00 AM - Virtual Servers emergency maintenance: Remove datastores

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

6

6:45 AM - FTPMail [QUAL] migration to Linux

7:00 PM - Virtual Servers Maintenance Window

7

 

 

 

8

7:00 AM - SecureDoc service and server maintenance

9

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

10

 

 

 

11

9:00 AM - uTexas Identity Manager (TIM) QUAL Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

12

6:00 AM - WebSpace Emergency Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

13

2:30 PM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - UT Direct Planned Maintenance

14

 

 

 

15

7:00 AM - SecureDoc service and server maintenance

16

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

17

10:00 PM - Monthly Group E-Mail Maintenance

18

7:00 AM - Planned Maintenance for Central Web Authentication in Qual and Beta

7:00 AM - Pype Network Maintenance Dry-run

8:00 AM - Quarterly JIRA OS Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

6:00 PM - Wiki Service Monthly Maintenance

19

9:00 AM - Update vSphere 5 to latest revision

1:30 PM - UTmail Signup Portal maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Patching of Oracle Central RAC (OAASPROD)

20

8:00 AM - UTForge Maintenance

9:00 AM - Update vSphere 5 to latest revision

10:30 PM - Emergency Maintenance - JIRA - Cat I MySQL

21

9:00 AM - Update vSphere 5 to latest revision

22

 

 

 


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!