The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/5/2015
5:29 PM
RESOLVED: Users unable to log into Selfscan
Service Restored

03/05/15 5:16PM
This has been resolved.

Users should report Selfscan issues to security@utexas.edu.


The ISO is currently investigating reports that users are unable to log into Selfscan. More information will be provided as it becomes available.

3/5/2015
2:07 PM
University Wiki Service slow or unresponsive
Service Functioning, Temporary Solution in Place

1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

3/4/2015
11:22 AM
Problem claiming personal digital certificates
Under Investigation

03/04/2015 11:18am
The problem continues.
We’ve attributed the issue to an upstream change from InCommon and are working with them to resolve it.

Currently, there are only 3 users who are waiting to finalize the claiming of their certificates.

We’ll be working to write a patch to address this change and will keep the affected users updated.

We’ll also circle back when this is addressed.


3/3/15 5:33pm
Users are having issues claiming new personal digital certificates via https://certificates.security.utexas.edu.
The Information Security Office is actively investigating the problem.

An update will be provided tomorrow morning.

Please note that all existing personal digital certificates will function as expected.
also, there are no issues with creating server certificates.

Past Service Interruptions

Upcoming Maintenance

<<< 12/30/2012 - 01/19/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
30

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

31

 

 

 

1

 

 

 

2

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

6:00 PM - Blog Service Weekly Maintenance

3

6:00 AM - Network Maintenance for NFS file servers

6:00 AM - UTForge Maintenance

4

6:00 AM - uTexas Identity Manager (TIM) PROD and TEST Maintenance

10:00 AM - Software upgrade of Oracle from version 11.2.0.1 to 11.2.0.3 for ITS Central RAC Production Environment

5

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Maintenance

6

12:00 AM - Blackboard Weekly Maintenance

6:00 AM - Campus and Data Center Network Maintenance

7:30 AM - Mainframe maintenance window

7

7:00 AM - non-CAT1 MySQL upgrade - mysqldb.its.utexas.edu

8

4:00 PM - ERP Web Infrastructure Maintenance Window

9

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Document Repository PROD server OS patches

10

 

 

 

11

 

 

 

12

7:00 AM - SecureDoc service and server maintenance

13

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

14

9:00 AM - uTexas Identity Manager (TIM) QUAL Routine Maintenance

15

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

9:30 PM - XML Gateway maintenance (OS patching)

17

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

3:00 PM - ITS Storage - DDN

18

1:00 PM - uTexas Identity Manager (TIM) QUAL Maintenance

3:00 PM - ITS Storage - DDN

6:00 PM - Austin DHCP storage maintenance

19

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!