The University of Texas at Austin

ITS Services Status

Current Service Interruptions


6/19/2013
4:37 PM
RESOLVED: Office 365 service degradation
Service Restored

The Office 365 portal now shows Exchange Online as healthy.


Microsoft just posted a service degradation notice on their office365 portal.  This mostly impacts provisioning of new accounts, which might impact our ability to migrate users scheduled for tomorrow.  It also might impact imap/pop connectivity (if you use those clients).

We will give you a update on the progress as soon as we have them.

4/11/2013
4:48 PM
UTBackup Application issue
Under Investigation

ITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues.  Until further notice UTBackup customers should not enable this setting.  Our investigation continues and updates will be provided as they develop. 


UTBackup authentication and connections from the desktop application are unavailable to some customers.  This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings.  Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped. 

Past Service Interruptions

Upcoming Maintenance

<<< 02/12/2012 - 03/03/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
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12:01 AM - SharePoint 2010 Maintenance

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6:30 AM - uTexas Identity Manager (TIM) routine maintenance

10:00 PM - Wikis Monthly Maintenance Window

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16

7:00 AM - Student Photo Roster Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Virtual ID Cards Planned Maintenance

17

9:00 AM - Selfscan (SAINT) Recurring Maintenance

18

7:00 AM - EWDE - SecureDoc Service Maintenance Window

9:00 AM - Upgrade Load Balancers

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12:00 AM - AEMS Maintenance

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

7:00 AM - UDC Customer Move Event - McCombs School of Business

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22

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Recurring Maintenance

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9:00 AM - Selfscan (SAINT) Recurring Maintenance

1:30 PM - UTmail Maintenance

25

10:00 AM - DEFINE Internals/Enterprise Workflow Planned Maintenance

26

12:01 AM - Austin Disk Services Planned Maintenance Window

8:00 AM - OAASPROD 11.2 RAC node addition

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

9:00 PM - PyPE planned maintenance

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9:00 AM - Software Update on the Mail Filtering Service (aka the IronPorts)

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2

9:00 AM - Selfscan (SAINT) Recurring Maintenance

3

7:00 AM - EWDE - SecureDoc Service Maintenance Window


  No maintenance to be scheduled
  Today's date

We Can Help

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!