The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

Current Service Interruptions

7/1/2016
12:13 PM
TACC Connectivity Issues with Internet2 Research Cloud
Under Investigation

7/1/2016 12:09 PM
Confirmed fiber cut.  A master ticket has been opened with the vendor for resolution and crews in route.  No further updates will be issued until the vendor confirms fiber is restored. 


7/1/2016 11:10 AM
OTS staff is currently working on a service path interruption for TACC connectivity with the Internet2 research cloud.  Next update will be in one hour.

6/29/2016
7:56 PM
RESOLVED: UT Web degraded performance
Service Restored

06/29/2016 7:52PM
UT Web resumed normal operations at 7:10pm.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


6/29/16 8:07am
We are receiving reports that UT Web sites are experiencing slow load times this morning. ITS staff are investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 02/12/2012 - 03/03/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
12

12:01 AM - SharePoint 2010 Maintenance

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14

6:30 AM - uTexas Identity Manager (TIM) routine maintenance

10:00 PM - Wikis Monthly Maintenance Window

15

 

 

 

16

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

17

9:00 AM - Selfscan (SAINT) Recurring Maintenance

18

7:00 AM - EWDE - SecureDoc Service Maintenance Window

9:00 AM - Upgrade Load Balancers

19

12:00 AM - AEMS Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

12:01 AM - SharePoint Monthly Maintenance

7:00 AM - UDC Customer Move Event - McCombs School of Business

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22

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Recurring Maintenance

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24

9:00 AM - Selfscan (SAINT) Recurring Maintenance

1:30 PM - UTmail Maintenance

25

10:00 AM - DEFINE Internals/Enterprise Workflow Planned Maintenance

26

12:01 AM - Austin Disk Services Planned Maintenance Window

8:00 AM - Student Photo Roster Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - OAASPROD 11.2 RAC node addition

9:00 PM - PyPE planned maintenance

27

 

 

 

28

 

 

 

29

9:00 AM - Software Update on the Mail Filtering Service (aka the IronPorts)

1

 

 

 

2

9:00 AM - Selfscan (SAINT) Recurring Maintenance

3

7:00 AM - EWDE - SecureDoc Service Maintenance Window


  Today's date

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!