The University of Texas at Austin

ITS Services Status

Current Service Interruptions

12/12/2014
6:46 PM
UT Voice Mail Access Errors
Under Investigation

6:46 pm
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting.  All errors continue to be sporadic and the vendor is continuing to investigate.


3:39 pm
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.”  Subsequent attempts are usually successful, so subscribers can repeat their attempted commands.  The vendor is investigating.  Note:  SmartVoice users are not affected.

Past Service Interruptions

Upcoming Maintenance

<<< 02/19/2012 - 03/10/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
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12:00 AM - AEMS Maintenance

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

7:00 AM - UDC Customer Move Event - McCombs School of Business

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5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Recurring Maintenance

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24

9:00 AM - Selfscan (SAINT) Recurring Maintenance

1:30 PM - UTmail Maintenance

25

10:00 AM - DEFINE Internals/Enterprise Workflow Planned Maintenance

26

12:01 AM - Austin Disk Services Planned Maintenance Window

8:00 AM - OAASPROD 11.2 RAC node addition

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

9:00 PM - PyPE planned maintenance

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9:00 AM - Software Update on the Mail Filtering Service (aka the IronPorts)

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2

9:00 AM - Selfscan (SAINT) Recurring Maintenance

3

7:00 AM - EWDE - SecureDoc Service Maintenance Window

4

12:01 AM - Austin Disk Services Planned Maintenance Window

7:00 AM - UDC Customer Move Event - University Athletics

5

3:30 PM - PyPE Secondary (non-production) Server Maintenance

6:30 PM - Pype prod deployment server migration

6

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

7

7:00 AM - service restart for non-CAT1 mysql (mysqldb.its.utexas.edu)

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

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10

7:00 AM - EWDE - SecureDoc Service Maintenance Window


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!