The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 03/18/2012 - 04/07/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
18

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

19

 

 

 

20

6:30 AM - uTexas Identity Manager (TIM) routine maintenance

1:30 PM - UTmail Maintenance

21

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

22

 

 

 

23

 

 

 

24

7:00 AM - EWDE - SecureDoc Service Maintenance Window

25

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

26

7:30 AM - "attwifi" added to Public Wireless Networks

27

6:00 PM - VPN Maintenance

28

6:30 AM - Data Center Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

29

6:30 AM - Data Center Network Maintenance

30

 

 

 

31

7:00 AM - EWDE - SecureDoc Service Maintenance Window

1

12:00 AM - Mainframe maintenance window

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

2

 

 

 

3

9:00 AM - uTexas Identity Manager (TIM) TEST maintenance

5:00 PM - UT Direct Migration

6:00 PM - Wireless Network Maintenance

4

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

5

6:00 PM - Wireless Network Maintenance

6:00 PM - vCenter Upgrade

6

6:00 PM - Wireless Network Maintenance

7

6:00 AM - DAS planned outage

6:00 AM - UTA backup network connection planned outage (non-service affecting)

6:00 AM - UTA backup telephone connection planned outage (non-service affecting)

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Wireless Network Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!