The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/29/2015
6:28 PM
RESOLVED: Emergency disruptive maintenance - UTBackup
Service Restored

07/29/15 6:25pm
UTBackup emergency maintenance is complete, all services are restored and responding normally.


07/29/15 8:37 am
UTBackup will undergo emergency maintenance on Wednesday, July 29th from 6:00pm to 7:00pm so that faulty RAM modules may be replaced on one of the storage appliances.  Customers with data archives residing on the affected appliance will be unable to perform restorations, access stored data or backup new data during maintenance.  After maintenance, all UTBackup services will resume automatically. 

7/29/2015
5:06 PM
Emergency maintenance on Resnet routers
Unplanned Maintenance

7/29/15 at 17:04
Networking will be doing emergency maintenance on the Resnet routers starting at 6:00am on Thursday July 30th.
This maintenance has been coordinated with Housing and Food staff.

This maintenance will bring the redundant Resnet router back online. The maintenance will last approximately 30 minutes.
There may be up to a 15 minute outage for all Resnet networks, both wired and wireless, during this maintenance.

7/29/2015
3:00 PM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

Past Service Interruptions

Upcoming Maintenance

<<< 03/25/2012 - 04/14/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
25

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

26

7:30 AM - "attwifi" added to Public Wireless Networks

27

6:00 PM - VPN Maintenance

28

6:30 AM - Data Center Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

29

6:30 AM - Data Center Network Maintenance

30

 

 

 

31

7:00 AM - EWDE - SecureDoc Service Maintenance Window

1

12:00 AM - Mainframe maintenance window

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

2

 

 

 

3

9:00 AM - uTexas Identity Manager (TIM) TEST maintenance

5:00 PM - UT Direct Migration

6:00 PM - Wireless Network Maintenance

4

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

5

6:00 PM - Wireless Network Maintenance

6:00 PM - vCenter Upgrade

6

6:00 PM - Wireless Network Maintenance

7

6:00 AM - DAS planned outage

6:00 AM - UTA backup network connection planned outage (non-service affecting)

6:00 AM - UTA backup telephone connection planned outage (non-service affecting)

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Wireless Network Maintenance

8

12:00 AM - AEMS Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - Wireless Network Maintenance

9

1:00 PM - UTmail Maintenance

6:00 PM - Wireless Network Maintenance

10:30 PM - XML Gateway Documentation Maintenance

10

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL maintenance

6:00 PM - Wireless Network Maintenance

10:00 PM - Wikis Monthly Maintenance Window

11

9:00 AM - Scheduled maintenance for dpdev1.dp.utexas.edu

5:15 PM - NTP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

6:00 PM - Planned Maintenance of Document Repository on Wednesday April 11, 2012 at 6 PM

12

7:00 AM - DPUSER Maintenance

7:00 AM - Application Registry (AppReg) Maintenance

9:00 AM - Certificate maintenance on the Mail Filtering Service

10:00 AM - Routine Server Maintenance for UTBackup

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

13

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

14

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Survey updates


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!